DID Electrical - Kilkenny Reviews 1,684

TrustScore 5 out of 5

4.9

Unit 2 Kilkenny Retail Park Springhill Road Kilkenny, R95 VF24 Kilkenny, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Always a great experience when going into the did electrical Kilkenny. My recent visits I was helped by Catherine, she was very helpful and got me my order in minutes. I was waiting weeks for my order... See more

Company replied

Rated 5 out of 5 stars

This was a very easy buying experience. I bought online using Humm interest free credit and collected in store the same day. Collection took barely 3 minutes

Company replied

Rated 5 out of 5 stars

We called in to DID Electrical Kilkenny today to enquire on washing machines. We found Josh was very helpful and talked us through the variety of washing machines available and what suited our needs... See more

Company replied

Rated 5 out of 5 stars

Muiz was extremely helpful and very knowledgeable throughout the whole process of buying my laptop. He took the time to explain everything clearly, answered all my questions, and made sure I got e... See more

Company replied


Company details

  1. #3 of 8 best companies in Appliance Store
  2. #3 of 7 best companies in Computer and Accessories Store
  3. #7 of 11 best companies in Electronics Store
  4. #1 of 3 best companies in TV store
  5. #2 of 2 best companies in Vacuum Cleaner Store
  6. #1 of 3 best companies in Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Unit 2 Kilkenny Retail Park Springhill Road Kilkenny, R95 VF24, Kilkenny, Ireland

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

DID Kilkenny

I dealt with Tony today in DID Kilkenny. Tony was very helpful and friendly.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer support

Excellent customer service and good selection of products.

15 April 2026
Unprompted review
DID Electrical - Kilkenny logo

Reply from DID Electrical - Kilkenny

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Very easy buying experience

This was a very easy buying experience. I bought online using Humm interest free credit and collected in store the same day. Collection took barely 3 minutes

14 April 2026
DID Electrical - Kilkenny logo

Reply from DID Electrical - Kilkenny

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 1 out of 5 stars

Phone order went on a month

Ordered a 1500 phone pre order was told phone would be ready for collection on a date. Recieved a text saying my phone was ready for collection. Called into store no phone was promised call back heard nothing. 3 days later no call called into store said itd be there in 2 days. Same thing again no phone anyway this went on a month after 6 visits to the store i had to settle for a different phone and 50 cash back. Avoid at all cost. Customer service with this company is worst iv ever dealt with in store, emails , phone calls NOTHING

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service today in Kilkenny from…

Great service today in Kilkenny from Tony!! Quick, efficient and professional ☺️

14 April 2026
Unprompted review
DID Electrical - Kilkenny logo

Reply from DID Electrical - Kilkenny

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Washing machine

Just visited the Kilkenny Store and bought a new washing machine which was recommended by the very competent Tony. My clothes have never smelled as nice. Thanks Tony

10 April 2026
Unprompted review
DID Electrical - Kilkenny logo

Reply from DID Electrical - Kilkenny

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Tony was a fantastic salesman

Tony was a fantastic salesman. He was very informative and helpful. I’ll definitely be back if Tony will be the one serving me.

9 April 2026
Unprompted review
DID Electrical - Kilkenny logo

Reply from DID Electrical - Kilkenny

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Troy was very helpful and…

Troy was very helpful and knowledgeable. A pleasure to deal with.

9 April 2026
Unprompted review
DID Electrical - Kilkenny logo

Reply from DID Electrical - Kilkenny

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Was looking for specific item and Luke…

Was looking for specific item and Luke was at hand to help and I was able to purchase the item with ease. Always a reliable place to purchase electrical appliances in Kilkenny.

11 April 2026
Unprompted review
DID Electrical - Kilkenny logo

Reply from DID Electrical - Kilkenny

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Troy in Kilkenny was excellent

Troy in Kilkenny was excellent. We’ve dealt with him over the years and he’s always super and helpful.

10 April 2026
Unprompted review
DID Electrical - Kilkenny logo

Reply from DID Electrical - Kilkenny

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

We are happy with our product

We are happy with our product. Always trusted. 100%

10 April 2026
Unprompted review
DID Electrical - Kilkenny logo

Reply from DID Electrical - Kilkenny

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Very helpful service

Very pleasant and helpful

10 April 2026
Unprompted review
DID Electrical - Kilkenny logo

Reply from DID Electrical - Kilkenny

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Always a great experience when going…

Always a great experience when going into the did electrical Kilkenny. My recent visits I was helped by Catherine, she was very helpful and got me my order in minutes. I was waiting weeks for my order to come in to the store as I ordered online. Each time I rang the store each person I spoke to where helpful and apologetic. The online ordering could do with some work other than that 5 stars.

8 April 2026
Unprompted review
DID Electrical - Kilkenny logo

Reply from DID Electrical - Kilkenny

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Excellent Service in DID KK as always

Just in to pick up a replacement iPad case for my IPad Pro and was quickly assisted by Tony who was very helpful and efficient, pleasant young man to deal with. Thanks

7 April 2026
Unprompted review
DID Electrical - Kilkenny logo

Reply from DID Electrical - Kilkenny

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Tony was very good and helpful

Tony was very good and very helpful!! Five stars !!!🤩

9 April 2026
Unprompted review
DID Electrical - Kilkenny logo

Reply from DID Electrical - Kilkenny

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

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