I had to purchase a number of items and went to DID, Lucan. Purchasing new items can get overwhelming with measurements etc but Daniel was outstanding and made the whole process so easy. He was so pa... See more
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At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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Spoke to Eamonn about a replacement dishwasher, he was so helpful and I am very happy with my choice.
Served by Aleksandra. She was pleasant and dealt with me promptly.
Went into did in Clonmel to purchase a drone. Billy sorted me out, what a mensch
Emma made the whole experience wonderful from start to finish
Miss Rima was amazing, she helped me with everything I wanted to know my requirements were everything had to be black and the washer was wooow extremely helpful and accommodating, appreciate such people, thank you very much Rima
First class customer service. Was in DID in Swords today to make a purchase. Gareth was extremely helpful and knowledgeable. He made the purchasing process easy and pleasant. I will go back to DID next time I plan to buy any more tech.
Very Helpful and informative staff, got exactly what we needed.
Thanks Michelle.
Excellent Click and Collect Service. Item available to collect the very next day from in store.
I visited the Bandon store looking for a small portable radio and Linda gave me a lot of help and advice. There were several to choose from and she made sure what I bought was just right (battery operated, headphones jack, lightweight and good quality). The radio is really good quality and value and I would highly recommend DID Bandon.
Daniel in DID Lucan was not only knowledgeable about all the details of the TV we purchased but he was also very easy to deal with. Overall purchasing the TV there was an enjoyable experience.
Owen in the Bray store was very helpful, efficient and friendly. A great advertisement for the DID Electrical brand.
I walked into the store in Limerick. Georgiana was polite and informative. She showed me what I was looking for and made suggestions on brands and additional items.
Excellent service from Rushil in Terryland. He answered all my questions and adviced me on products. Process was very smooth and easy.
I recently visited DID to purchase a new TV, and I had an excellent experience thanks to Deva. From the moment I entered the store, Deva was friendly, knowledgeable, and patient. He took the time to explain the different TV options, answered all of my questions clearly, and helped me choose the model that best suited my needs and budget.
At no point did I feel under pressure to make a purchase. Instead, I felt well informed and confident in my decision. The level of customer service was outstanding, and Deva’s professionalism and product knowledge made the whole experience enjoyable.
I would highly recommend DID to anyone looking for great service and expert advice. Thank you, Deva, for making my purchase such a positive experience.
My Did experience was fantastic.Both my wife and myself were taken aback by the friendlyness and professionalism of the staff .we had waited 2 weeks at Currys for mini fridge but were told to come back and get it on 4 different occasions. In the end they wanted 35 euros to deliver it to the shop.we rejected that. Shannon seen to us right away. Let us browse and went and got us a t
hor mini fridge.while she was getting it Derek kept us entertained. Shannon even brought it to the car for us. Fantastic staff. Great .company.
Very good advice on air fryers and helping me pick the most suitable one that I need, can’t find my order number but bought 6th July. Would highly recommend buying anything from these guys! Thanks so much lads

Reply from DID Electrical
Great service snd Michelle was so helpful and knowledgeable about the product we purchased

Reply from DID Electrical
Amazing customer service by Joseph who I phoned to confirm my order and ask a few questions. Ordered online and was ready immediately, very quick and easy. We were met by Joseph in Limerick on arrival and his hospitality was spectacular. Really went above and beyond.

Reply from DID Electrical
Good quick service from staff member Caitlin

Reply from DID Electrical
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