DID Electrical - Athlone Reviews 1,392

TrustScore 5 out of 5

4.8

Unit 1, N6 Kilmartin Centre, Athlone, Co. Westmeath, N37 H2H9 Athlone, IE


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See what reviewers are saying

Rated 5 out of 5 stars

I purchased all utilities for my new house from DID , Athlone. Mr. Geoff helped me to select right appliances according measurements provided for utilities.He suggested best utilities, good energy rat... See more

Company replied

Rated 5 out of 5 stars

Honestly the experience in this DiD was brilliant. Staff members checked in but not aggressively, more of a check in then remaining present. And then when checking out. There was no hassle, good chat... See more

Company replied

Rated 5 out of 5 stars

I popped into DID Electrical today in Athlone, and I have to say, it was a lovely experience. I met Graham, and you have a lovely shop assistant there. He was so helpful, so nice, and nothing was a bo... See more

Company replied

Rated 5 out of 5 stars

Great selection available and helpful and informed staff. Dealt with Geoff who was excellent. Arranged installation and the fitters were courteous and efficient Will certainly return to DID.

Company replied


Company details

  1. #3 of 8 best companies in Appliance Store
  2. #3 of 7 best companies in Computer and Accessories Store
  3. #7 of 11 best companies in Electronics Store
  4. #1 of 3 best companies in TV store
  5. #2 of 2 best companies in Vacuum Cleaner Store
  6. #1 of 3 best companies in Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Unit 1, N6 Kilmartin Centre, Athlone, Co. Westmeath, N37 H2H9, Athlone, Ireland

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Great store

I purchased all utilities for my new house from DID , Athlone. Mr. Geoff helped me to select right appliances according measurements provided for utilities.He suggested best utilities, good energy rating appliances within my budget. Also got good discount compared with other stores. In addition, the installation charges were at half price. It was good experience.

14 April 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Always a pleasure dealing with the…

Always a pleasure dealing with the staff in DID athlone. Especially Geoff always very helpful.

14 April 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Great selection available and helpful…

Great selection available and helpful and informed staff.
Dealt with Geoff who was excellent.
Arranged installation and the fitters were courteous and efficient
Will certainly return to DID.

9 April 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

DID Artane

Shane in DID Artane was very helpful and informative in helping us choose a replacement oven.

12 April 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Perfecto ❤️I recommend

Perfecto ❤️Very fast delivery and perfect product. Thank you.

10 April 2026
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Lorcan was very good 5 stars

1 April 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

We recently purchased our new washing…

We recently purchased our new washing machine from DID Athlone , throughout the process Geoff was very helpful on each step. Great experience 👍

8 April 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Lovely staff and service in Athlone…

Lovely staff and service in Athlone store.

8 April 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 4 out of 5 stars

Great shop

Great shop. Always have what’s needed in stock. Geoff was very knowledgeable also

6 April 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Geoff really went out of his way to…

Geoff really went out of his way to find a solution to my problem. Really friendly and great knowledge

4 April 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Not applicable

2 April 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Really good advice in store and very…

Really good advice in store and very helpful staff member Geofrey.

31 March 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

FAST EFFICIENT

FAST EFFICIENT

31 March 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Great experience

Great experience

24 March 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Geoff in the Athlone store was…

Geoff in the Athlone store was excellent in helping us pick out wireless headphones for our son

27 March 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

Best option for phones

Geoff was lovely, helped me to get the best option for my phone purchase. Very attentive and overall amazing customer service.

21 March 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

Great service

Served today by Geoff. He was helpful and made experience simple and easy.

24 March 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

Staff so helpful and products that can…

Staff so helpful and products that can be trusted

14 March 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

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