Tullamore DiD Electrical , we needed to replace our existing Electric Cooker. We have Dealt with a Lady called Mandy in sales before for other Purchases down the years. As per usual a brilliant... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time using DID for delivery. We'd shopped around for a particular Hotpoint Dishwasher. DID were the best price, cheapest and fastest delivery and best priced installation cost, so we gave them a... See more
Company replied
I bought a new Ninja coffee machine from DID in Limerick. I returned to DID as I was very impressed with the service I had received when I purchased a hoover and dehumidifier earlier this year. Once... See more
Company replied
SVisited the Tullamore store on Wed 26th to "only" look at hoovers, was immediately greeted by Mandy who was so helpful and gave great advice on the pros and cons on various brands available. Within 1... See more
Company replied
Company details
- #4 of 11 best companies in Appliance Store
- #2 of 7 best companies in Computer and Accessories Store
- #4 of 9 best companies in Electronics Store
- #1 of 4 best companies in TV store
- #2 of 3 best companies in Vacuum Cleaner Store
- #1 of 4 best companies in Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.7
Excellent
51K reviews
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The staff was amazing and so helpful
The staff was amazing and so helpful
12 September 2026
Unprompted review
Lovely staff and good service.
12 September 2026
Unprompted review
Quick and easy to order (Ninjq air…
Quick and easy to order (Ninjq air fryer)..product arrived a few days later. Easy to track status. Great service.
8 September 2026
Alarm radio was purchased easily and…
Alarm radio was purchased easily and delivered next day. The alarm was easy to set up and looks good in the room
10 September 2026
Owen was amazing explained everything…
Owen was amazing explained everything to detail felt brill leaving the shop!
11 September 2026
Unprompted review
I was greeted at the door by a team…
I was greeted at the door by a team member called Sean as soon as I entered and he asked if I needed help. Luckily I knew exactly what I wanted. He quickly got the product I needed, took payment and I was gone! Very good service.
10 September 2026
Unprompted review
Delivery was fast
Delivery was fast, I ordered my washing machine Wednesday and it arrived Thursday morning. The delivery driver was so helpful and he installed it for me and Removed my old appliance. Everything was so quick and easy. I would definitely recommend the service.
10 September 2026
Easy online order for next day collection
Easy online order for collection next day. I initially didn’t receive an invoice, but when I rang, the customer agent sent me one out straight away by email. It arrived within minutes. Great service.
10 September 2026
Great service
Jonathan was very prompt with the delivery and installation. Very chatty and friendly, no fuss, no mess.
11 September 2026
Unprompted review
Dealt with a great salesperson in DID…
Dealt with a great salesperson in DID Airside last evening when purchasing an integrated dishwasher. Fionn was very informative and professional. Very pleased.
10 September 2026
Unprompted review
Caitlin was very helpful &…
Caitlin was very helpful & knowledgeable when I was looking to buy new dishwasher I would recommend her very nice to deal with
Tony from Dublin
22 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Got wrong item delivered instead of…
Got wrong item delivered instead of what I ordered and it took nearly 2 weeks to receive the correct item
7 September 2026
Reply from DID Electrical
HI Lina,
We sincerely apologise for the incorrect item being delivered. Please contact us at help@did.ie so we can assist
Thanks
DID Electrical
Bought online very simple got txt next…
Bought online very simple got txt next morning to collect purchase
9 September 2026
Not a good experience
I finally got the phone today- 22 days after I ordered it which in my opinion really isn’t good enough, especially after your site states 2-5 days.
I actually never leave reviews on companies or anything but feel I 100% should in this circumstance as the standard has been very poor.
If the parcel was delayed, I should have been contacted and let know. Instead I contacted yee for an update.
I’m going to leave reviews across all platforms to let buyers know that this can happen them.
It also makes me wonder if I will even shop with DID in the future.
9 September 2026
Reply from DID Electrical
Hi Adrian,
We sincerely apologise for the significant delay in receiving your phone and the frustration this has caused. We understand your disappointment, especially given our stated delivery times. We regret that you were not proactively informed about the delay and had to reach out for an update. Your feedback regarding our communication and delivery standards is extremely valuable, and we are reviewing our processes to prevent similar situations in the future.
Thanks
DID Electrical
Delivery service
9 September 2026
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