Had a great experience from start to finish. Called in just for a quote and purchased multiple appliances, because of the competitive pricing. They were delivered & installed within the week. Friendly... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
SVisited the Tullamore store on Wed 26th to "only" look at hoovers, was immediately greeted by Mandy who was so helpful and gave great advice on the pros and cons on various brands available. Within 1... See more
Company replied
I bought a new Ninja coffee machine from DID in Limerick. I returned to DID as I was very impressed with the service I had received when I purchased a hoover and dehumidifier earlier this year. Once... See more
Company replied
Mandy was so amazing, she helped us so much with cooker & hoover purchase . She is the epitomy of what customer service is. So helpful engaging & puts you at ease knows every product !! Cant than... See more
Company replied
Company details
- #4 of 11 best companies in Appliance Store
- #2 of 7 best companies in Computer and Accessories Store
- #5 of 9 best companies in Electronics Store
- #1 of 4 best companies in TV store
- #2 of 3 best companies in Vacuum Cleaner Store
- #1 of 4 best companies in Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.7
Excellent
51K reviews
Asks customers to review
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Hoover I ordered arrived
Hoover I ordered arrived . All good there, shame the LG G6 tv was not available to order when I called into DID. Got it in Harvey Norman instead. Their better to order from for newer bigger items.
2 September 2026
Today I had the pleasure of dealing…
Today I had the pleasure of dealing with Linda in the Bandon shop and I cannot thank her enough. So professional and nice and helped solve my problem immediately. Great customer service and truly understanding.
3 September 2026
Unprompted review
Nice staff and service
Denil helps a lot for our washing machine selection. He gives very detail of each machine which helps us to make a choice. Nice job!
29 August 2026
Unprompted review
Instore purchase
Visited the store today and had a very pleasant experience start to finish. Reinhard couldn’t have been more helpful.
3 September 2026
Unprompted review
I ordered a Radio online [3 working…
I ordered a Radio online [3 working days to come]
It did not Emailed got a ticket no. no call back
Rang 3 times & promised call backs etc, always in transit from store to warehouse
As for supervisor no call
Over 2 weeks late
25 August 2026
Cory was absolutely great at customer…
Cory was absolutely great at customer service. Great shop all together I have bought many things and never had a problem with returns or purchases.
29 August 2026
Unprompted review
Delivered the product on time
Delivered the product on time. Bosch gave an extended guarantee and it was easy to activate online. The delivery man was helpful and took away any rubbish as he had to take off some of the packaging to fit it in the front door.
1 September 2026
Saline helped me
Saline helped me, such a nice person with such a postive attuide aswell,
I would definitely come back to this DID to buy my products!
28 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent service from Brendan!
Excellent service from Brendan!
Brendan was absolutely brilliant in helping us choose and purchase our new washing machine. He was very knowledgeable, patient and friendly, and took the time to explain everything clearly and help us find the right model for our needs.
He never made us feel pressured and genuinely wanted to make sure we were happy with our choice. His customer service was outstanding from start to finish.
Thank you so much, Brendan! You are a real credit to the company. We would highly recommend your service to anyone. 👏😊
2 September 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Linda at DID Electrical in Bandon was…
Linda at DID Electrical in Bandon was very friendly and helpful.
2 September 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Really great 👍 installation so pleasant…
Really great 👍 installation so pleasant and helpful
1 September 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Got great deal on monitor
Got great deal on monitor . Same day click and collect . Staff in store were friendly and efficient. DID are always good shop to buy from
1 September 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Neil was exceptionally accommodating…
Neil was exceptionally accommodating for me in letting me know which choice of tv to choose. Great service !
2 September 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Reply from DID Electrical
Hi there,
We are very sorry to hear about the extended wait for your click and collect order. We are reviewing our processes to prevent this.
Thanks
DID Electrical
Staff were so nice and help me out…
Staff were so nice and help me out straight away
1 September 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
The staff were every helpfully great…
The staff were every helpfully great service
2 September 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Sales rep helpful and polite
2 September 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Mandy was extremely professional and…
Mandy was extremely professional and gave excellent customer service.
Thanks so much.
2 September 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
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