Dial a TV Reviews 

There products are great would recommend to family and friends

Quick and responsible service.
The delivery was on time, phoned to let me know 1hour before. Demonstrated machine with full function test.
Polite, courteous. Good company.
Highly recommended.

Had a washing machine off dial tv which is perfect to use and really easy to use
All staff I've spoken to is very well mannered and very helpful
The guy I spoke to on the phone today was very pleasant and made sure my Washing machine was working :)

Was a quick and easy to apply for quick delivery and every pleasant

Very happy with the service I have received

Just don't bother with them, I wish I had never started. I took out a Samsung s4 with them, so far I've had 4 of them that don't work, getting close to being halfway through the 12 month agreement and still not had a working phone. Was offered a free upgrade to an s5, wasn't told I'd have to pay more, wanted money off me to cancel despite it only ever being them causing the problem's and wanted me to pay them to end the agreement. They then told me they'd consider an S6 upgrade and the next day told me no, that a director would have to approve it, or I'll have to wait another week for someone to unlock an S5 and then get it out to me. I'd call them a joke but it's not even funny, I have now gone to the Financial Ombudsman, reported the issue to trading standards and will being going to seek legal advice in reclaiming all the money they have had off me. The products aren't fit for use, and the company genuinely seems to not care. Will be glad to be done with them and to go and seek services elsewhere.

Never had problems with them been with them years ... anything breaks they pick up n give u temporary one xxx x just past 2 days my cooker went n 1st they told me next week I have 2 young children who got to eat so they come today cooker he brought didn't work so now to wait for Friday and I've had to spend money on meals for the microwave it's not fair but I reckon the payment will come out on time tho

I have never had any problems with dial a tv aways been very reliable

Terrible! After having my washer dryer from them for approximately 18 months it packed up on the 23rd December. Call them up, they say we can't get to you until the 5th January due to Christmas holiday and other appointments ready scheduled. Fair enough you may think. But then I'm left using laundrette at a cost of £5 every two days and dial a TV still expecting me to pay my rental fee. I then book time off work to stick to my appointment on the 5th.
Gets to today (5th January) I received a text at 8am saying the repair will be carried out between 10 and 12, I'm thinking happy days are here finally getting fixed but NO because at 9am my phone rings! Sorry but your repairs been cancelled as we've no assistant to help and if your machine needs moving as you're in a flat a single person can't do this! Well it's not my bloody fault I live in a flat! Dial a TV have known this from the day it was booked to be repaired!! Then best part is the reschedule date offered... 11th January another SIX days with no washer and still being expected to pay. Cancelled it now, well done to Dial A TV losing loyal customers through treating them like dirt.
Avoid at all costs, they're only interested in taking your payments.. anything else is just too much for them to achieve. Disgusting.

I have never in almost 3 yrs of
renting a w/machine ever had any issues. Ive only today had to message them on fbook as the washer is playing up ( however ive had it 3 yrs) and yes it was a refurbished so even if its died its death i think its been really great.. i suggest people out there who make awful comments read the paperwork before agreeing, i did ..
Lets hope after this great review i can carry on being happy once someone contacts me re my washing machine.. i work on social media everyday for a company and there are some moany people out there for sure . Sue

I've been with this company now 6 months. I ordered a Samsung s4 which didn't take any SIM cards on the first visit but the driver had already left by the time I realise took a week to arranage another appointment so the second phone I got the screen had lines through it so again I re arranged for another phone so the 3rd phone blew up and I had to get another so the 4th one they delivered wasn't even the right phone it's a iPhone 5 which doesn't bloody charge so now I'm stuck with another broken phone n I've only been in contract with them for 6 months. Absolute awful company!! Only decent thing I got was an Xbox 360 but Ita only been played on 2 times so I'm still waiting for it to blow up!!

Please ignore the bad reviews. I think you’re a fantastic company. All the staff are very helpful. And they have good quality products at a really good price.

i got a reconitiond cooker today of them i can say the staff on the phone have been very polite and the installation guys were also good mannerd although the cooker is a recon it's still in good condition and works perfect they have also not helped themselves to my bank account they have just took what price they said they would hope to be still leaving them good reviews in a few month

Avoid at all costs
I had a 32 inch tv to put up in my sons room
A bloke came wanted to see every single document imanginable and finally after a hour let me sign the contract
I left the tv in the bubble wrap for a week or two untill i had a day off work so i could put it up on the wall in my sons bedroom
Bloody hell the state of the tv it was like someone had been throwing darts at the screen
There was chips taken out of it
The glass round the edge of the screeen was chipped the control looked like it got bombed in ww2
It stated it was internet ready and hd
The only internet it could get was if you plug it into a pc
And the hd picture was as bad as a 1960s tv
I rang up to cancel it and was told im in a 12 month contract theres nothing they can do so i carried on paying 15 quid a week for the next 8 months and rang them again and said im sick and tired of paying for something im not using and was told they will cancel it
I thought yes finally im getting rid of it but then was told first i have to pay a 80 pound early termination fee
Now as i understand as was told im hiring a tv on a weekly basis not once was i told im entering a 12 month contract
Avoid the company at all costs
The people on the phones are rude and dont help what so ever
Just a quick edit on the reply from them
No i did not get told at anytime its a 12 month contract and also was not told all the items are 2nd hand smashed up crap company shouldnt be aloud to get peoples hard earned money
Should be ashamed of themselves
Crap company

Ordered fridge off them it never came after 3 arranged dates and being let down! My washer came and drum collapsed after first wash, I now received my second and this one has now started smelling of burning and drum is not spinning! Fuming is an understand they then took two payments for my fridge I never received!

aviod these like the plague 2 washers had of them both knacked been waiting an hour to ty to get someone to get it fixed quick enough to chase payments there crap

Been a customer for over a year now. Added a new item in December (washing machine). Was broken by end of January and had a nightmare arranging repair. Was accused of not paying when I intact paid on delivery and they also took a dd payment same month. Very rude customer service staff who pass blame onto other department then hang up. When you call back they deny it. Won't make arrangements to collect and repair my machine again after I've only had it back a week. Old faulty good not new as described.

AVOID AT ALL COSTS

Terrible company came an took back a tv and I only owed £25 which payment should have been £20 tv was a terrible seconed hand one not new as stated on ad wouldnt give me a receipt I asked 3 times for one don't buy from them

Rude, arrogant customer service staff. Faulty and damaged items sent to me more than once.

Update: My rental account is closed. I still stick by my review. Please stop requesting to contact me dial a tv.