Dial A Dog Wash Reviews 739

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional care and professionalism, noting their ability to handle various dog temperaments with kindness and expertise. Many appreciate the convenience of the service, with their dogs always looking and smelling fantastic after grooming sessions. People frequently highlight the staff's friendly demeanor and their skill in providing excellent cuts and washes. However, some customers were dissatisfied with the service, reporting issues such as unfinished grooming due to equipment failure and a lack of follow-up. A few reviewers also mentioned concerns about professionalism and the manner in which their pets were handled, with some specific issues arising during grooming sessions.

What people talk about most

Staff

Consumers consistently report positive experiences with staff members. Many reviewers praise individuals like... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism and... See more

Based on these reviews

Rated 5 out of 5 stars

Marie has been incredible with all 3 of our dogs, who all have different ‘quirks’. She listens & treats them like her own, they always come back looking & smelling fantastic which is no mean feat! Bot... See more

Rated 5 out of 5 stars

Marie has been grooming our Cockerpoo 'Bentley' every six to eight weeks for over three years and always does a fantastic job. Bentley enjoys the experience and gets really excited when her van arr... See more

Rated 5 out of 5 stars

Would 100% recommend Marie for dog grooming . Our dog loves being groomed by her and he enjoys the experience. Ralfie has been to several in the past but Marie has now been grooming him for several... See more


Company details

  1. Pet Groomer

Written by the company

Offering a friendly and professional grooming service on your doorstep. WHY CHOOSE DIAL A DOG WASH? Convenience - We come to you in our Mobile Parlour saving you valuable time & money.Training Academy Less stress for your dog - No noisy shop environment. One on One attention with care and kindness always shown to your dog. No cage drying - All dogs hand dried. All groomers trained through the DADW training academy. All products are natural and contain essential oils. All these facts mean less stress for you & your pet creating a more pleasant overall experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

739 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic Service couldn't recommend enough!

First time using them as I tried to cut my dogs nails myself but had no idea what i was doing! Messaged on Wednesday Natasha was here Friday lunchtime. I have a very strong dog but he was in and out within minutes looking very pleased with himself. Highly recommend Natasha, she was kind, patient and very quick so he was at ease. 🐶🙂

3 April 2026
Unprompted review
Rated 5 out of 5 stars

So accommodating

So accommodating! Responsive to messages and a good price. Our girls are well looked after and come back looking and smelling beautiful.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Marie has been brilliant with my dogs

Marie has been brilliant with my dogs . Had a very nervous jack Russell when we first started using dial a dog . He now tolerates it all . She has been grooming my Dad's dog tilly for years and when he passed away and I inherited tilly she became not just my groomer but my friend as she took my dogs on at her home as my house has no driveway .And I now enjoy going to have a natter as well as the dogs haircut and washed every 8 weeks 🙂

12 February 2026
Unprompted review
Rated 5 out of 5 stars

will 100% always reccomed! (Cornwall)

We've been with you a year!!

My 3 Frenchies love their baths, de shed, claws (always questionable) and blow dry and they just smell soooooo gorgeous!🥰
After a bad experience in the past with Yoda (my middle fur child) Marie always does a fantastic job, no yelping or panicking.
All 3 boys jump in and out the van acting crazy with zoomies giving plenty of wet slobbery kisses🛁I will 100% always reccomed to friends and others! Thankyou lovely! 🌟🌟🌟🌟🌟

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Snowis groomer

Diane who looks after my dog when grooming is a lovely lady and she does a first class job she has been grooming our dog for a number of years and makes our dog look beautiful again she is very professional and I would recommend dial a dog wash to anybody.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Buddy

I have used Laura for a number of years for my grumpy little dog and she is amazing , so good with him and always listens to what Id like for him. Always quick to reply and arrange an appointment, priced well and so convenient that she comes to us.
Would recommend her all day long

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Would 100% recommend Marie for dog…

Would 100% recommend Marie for dog grooming . Our dog loves being groomed by her and he enjoys the experience. Ralfie has been to several in the past but Marie has now been grooming him for several years as we only trust Marie with him. He comes out happy and looking absolutely gorgoues
. Wonderful service every time and wouldnt use anyone else to groom our dog. He love
s it too and she is amazing with him 💙🩵💙🩵

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Quality and care in equal measure.

Marie has been grooming our Cockerpoo 'Bentley' every six to eight weeks for over three years and always does a fantastic job.
Bentley enjoys the experience and gets really excited when her van arrives. He happily jumps in waiting to be pampered!
When Marie has finished him he always looks great whether that's a short cut in summer or a longer winter cut. Hair cut with care and nails clipped, he looks great. You can tell by his behaviour that Bentley has enjoyed it too.
We'll never go anywhere else

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Fabulous service, so convenient having the van come to me. My boy always looks so smart after his pamper. Highly recommend. He is always well looked after and given lots of reassurance and cuddles.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Great groom

Marie did a fantastic job grooming my dog Teddy. He always comes back looking and smelling amazing. You can really tell she takes her time and cares about the dogs she works with. Teddy is always relaxed and happy after his groom, which says a lot. I wouldn’t take him anywhere else – highly recommend Marie!

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Marie does a fab job with my boys

Marie does a fab job with my boys. They always smell so good after seeing her plus she makes them feel comfortable, and while they may not like the hair drier or the nail clippers, they do love her!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Dave does a Marvellous job grooming our…

Dave does a Marvellous job grooming our Bernese Penny she always looks and smells lovely when Dave brings her back
It’s great that we have the convenience of Dial - a-dog wash of a day and time to suit us thank you

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Dave has been grooming my 4 year old…

Dave has been grooming my 4 year old springer spaniel for the past 3 years. Lotus is a very nervous dog but Dave is very patient with her & she is always happy when she comes out the van. Dave always listens to exactly what I would like & she smells lovely!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Always happy with Dave’s service!

My dog is very wary of men but Dave is very patient with her and she always looks and smells gorgeous after Dave is finished with her. Used Dial a dog for 6 years and won’t go anywhere else! So convenient that he comes to our house.

2 March 2026
Unprompted review

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