Alan was very helpful but not pushy. Great choice of style in sofas and fabrics. Showroom was spacious. We were approached by several staff members offering help if required.
Company replied
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See what reviewers are saying
Ellis was really helpful. (Without being pushy!) Let me take my time making my mind up and explained all the details clearly (eg: delivery etc). There’s lots of choice and I got exactly what I was loo... See more
Company replied
Ant at the store in Stockport Peel Centre was very helpful. Explained the different cushion options, when throught the care package.
Company replied
Masafa was so helpful, not pushy at all, asked how he could help, researched all the sizes and options for me, showed me similar examples in store to what I was asking for. The manager was always so v... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, United Kingdom
- 0333 999 9829
4.9
Excellent
5K reviews
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Reply from DFS Furniture - Stockport
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great store layout
Great store layout. No pressure sales and helpful well informed staff to assist. Purchase.
1 August 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Sales lady Jackie was excellent very…
Sales lady Jackie was excellent very patient as we were quite iunsyre what we wanted.
2 August 2026
Reply from DFS Furniture - Stockport
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Very friendly young man, named Anthony
Very friendly young man, explained everything in detail. Came away feeling very happy
1 August 2026
Reply from DFS Furniture - Stockport
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful
Ant at the store in Stockport Peel Centre was very helpful. Explained the different cushion options, when throught the care package.
1 August 2026
Reply from DFS Furniture - Stockport
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Ant.
Kind Regards,
Jordan
DFS Customer Support
Jackie was amazing
Jackie was amazing, she was so friendly and helped us pick the right sofas and helped guide us along every step of the way.
1 August 2026
Reply from DFS Furniture - Stockport
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Jackie.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Stockport
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Good service and helpful staff
25 July 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Helpful
The lady that helped us in buying the sofas was really nice and polite. Helped us look at the 2 sofas which we ended up buying. Really good and well trained
31 July 2026
Reply from DFS Furniture - Stockport
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Friendly, helpful service.
Ellis was really helpful. (Without being pushy!) Let me take my time making my mind up and explained all the details clearly (eg: delivery etc). There’s lots of choice and I got exactly what I was looking for.
31 July 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Your customer service staff was very…
Your customer service staff was very receptive and made us feel very comfortable. He made sure we got what we wanted .
31 July 2026
Reply from DFS Furniture - Stockport
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The lady was so friendly
The lady was so friendly, and nice with us . Helped us a lot with no rush.
She make sure to explain everything to us.
And help us to choose the best sofas.
Thanks a lot to have a wonderful worker.
29 July 2026
Reply from DFS Furniture - Stockport
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine E
DFS Central Customer Support
Reply from DFS Furniture - Stockport
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
I had a good experience overall with…
I had a good experience overall with DFS, and I’m happy with the sofa I purchased. The quality and selection were excellent.
One suggestion for improvement is regarding the customer service. I feel that staff should maintain the same friendly and professional attitude regardless of whether a customer decides to buy on that day or not. Customers should never feel pressured into making a purchase, and everyone should be treated with the same respect and courtesy. I hope this feedback helps with future staff training.
Overall, thank you for the service, and I look forward to enjoying my new sofa.
21 July 2026
Reply from DFS Furniture - Stockport
Good morning Mukhtar,
Thank you for taking the opportunity to share your review with us, we are pleased to hear you are happy with your purchasing experience. It is however disappointing to hear that you felt you were treated differently when you chose to proceed with the purchase on a different day, we will ensure this is fed back accordingly to our sales teams.
Kind Regards,
Holly M
DFS Customer Support
Jackie was great
Jackie was very friendly, professional, and knowledgeable about the sofas we were purchasing. Jackie explained the benefits of the care package without pushing for a sale. Appreciated her friendly manner and cup of tea during the sale.
28 July 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Nikki at DFS Stockport was extremely…
Nikki at DFS Stockport was extremely helpful, friendly and knowledgeable. We received an excellent experience and service while choosing and purchasing our new sofa. I highly recommend DFS Stockport Peel Centre.
27 July 2026
Reply from DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Stockport
Good Morning,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
Class customer service
Class customer service. Attentive and knowledgeable. Looking forward to getting our sofa.
15 July 2026
Reply from DFS Furniture - Stockport
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Very helpful and very honest great product knowledge highly recommended
26 July 2026
Reply from DFS Furniture - Stockport
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Masafa was so helpful
Masafa was so helpful, not pushy at all, asked how he could help, researched all the sizes and options for me, showed me similar examples in store to what I was asking for. The manager was always so very pleasant.
26 July 2026
Reply from DFS Furniture - Stockport
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Masafa met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
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