brought a sofa and 2 chairs today. from dfs Salisbury. the guy that looked after us was really good. gave us all the information we needed. very polite and helpful. which helped us decide on whic... See more
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The staff member who sold me my furniture was so helpful providing the information I needed Would recommend the DFS and can’t wait to get my new furniture The shop was presented lovely and the gen... See more
Company replied
Store assistant spent time with me and answered lots of questions with patience and courtesy. Offered own thoughts and made the process of selecting a sofa bed much easier than it would otherwise have... See more
Company replied
Have purchased sofa before and was pleased with it so this time around am expecting the same service so far Happy but we will wait till new sofa arrives
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
114-116 Southampton Road, SP1 2LE, Salisbury, United Kingdom
- 0333 999 9507
4.9
Excellent
2K reviews
Asks customers to review
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Mark was very helpful
Mark was very helpful, great with the kids and there was absolutely no pressure.
8 August 2026
Reply from DFS Furniture - Salisbury
Hello Stuart,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Store assistant spent time with me and…
Store assistant spent time with me and answered lots of questions with patience and courtesy. Offered own thoughts and made the process of selecting a sofa bed much easier than it would otherwise have been.
7 August 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Very helpful/knowledgeable staff
Very helpful/knowledgeable staff, not pushy, allow you to browse at yr leisure. Made a purchase hassle free (hopefully)
1 August 2026
Reply from DFS Furniture - Salisbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Smooth ordering
Smooth ordering, helpful knowledgeable staff and great communication. I was not rushed in anyway and there was no pressure. The young gentleman that served me today in Salisbury store was a credit to DFS.
1 August 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Went to the store in Salisbury to have…
Went to the store in Salisbury to have a look round & found the sofa we wanted . The assistant was helpful we then decided to order on line as it saved going back to the store .Really easy to order on line & great communication from customer service
19 July 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Salisbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Ben was very helpful knowledgeable and…
Ben was very helpful knowledgeable and informative answering all our questions to our satisfaction .
26 July 2026
Reply from DFS Furniture - Salisbury
Hello Mervyn,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful with the purchasing of our…
Very helpful with the purchasing of our new sofa and with the selection of fabric.
27 July 2026
Reply from DFS Furniture - Salisbury
Hello Claire,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great service
Great choice of suite, customer service great, new suite bought in super quick time.
19 July 2026
Reply from DFS Furniture - Salisbury
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Sales staff.
Our salesman, Mark, was extremely helpful and patient. He made sure we were aware of all the services and extras that could come with the sofas, but without making us feel pushed into buying anything. We noticed a more relaxed approach to looking around the store, the sales team didn’t jump on us, and as mentioned, they weren’t pushy which made us want to come back and buy the sofas we wanted.
We also got some great recommendations on what we were buying in regard to the difference in sofa quality and materials being used. We also appreciated how friendly everyone was and we genuinely enjoyed the conversation, rather than just needing to get through the sale. If we ever need anything else, we’ll definitely go back to the DFS Salisbury store.
24 July 2026
Reply from DFS Furniture - Salisbury
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Mark met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The whole experience was hassle free
The whole experience was hassle free, no pressure. Very helpful staff. Pricing competitive.
17 July 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
I had a really good experience
I had a really good experience, ben the sales rep, was super helpful and explained everything to be clearly and helped me with all aspects
19 July 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Professional and friendly.
I am very happy with the service received when buying my new sofa
From the Salisbury branch.
Professional and friendly.
Fantastic experience.
Thank you,
12 July 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very Helpful young man
Very Helpful young man, didnt try to blind me with extras I had already said I didnt want.
18 July 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Good Experience
The salesman was really helpful and helped us decide on the sofa we wanted without rushing us or pushing us, he gave us plenty of space and time to make up our own minds. He was very willing to answer any questions we had.
17 July 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Salisbury
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Charlotte was fabulous
Charlotte was fabulous. She explained everything well, was helpful and knowledgeable about the products.
14 July 2026
Reply from DFS Furniture - Salisbury
Hello Pamela,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
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