We were very happy with our experience at DFS Rotherham. The store is very well laid out, the pricing is clear and information about each range of furniture is readily available. Heather assisted us w... See more
Company replied
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Heather was the best sales person in the whole of the Eastern hemisphere. She made my daughter feel so included and gave us a great experience. Please can she be recommended for an award or bonus as w... See more
Company replied
I was very happy with my recent purchase at the DFS Rotherham store. The salesman who dealt with my purchase (Richard) was very professional, friendly, helpful and knowledgeable. I had visited other s... See more
Company replied
Went to dfs in Rotherham park gate, very polite and helpful staff, no pressuring to buy answered all our question was very patient. Very nice quality furniture. Just like to say thank you I'm very hap... See more
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Rail Mill Way, Unit 12A, S626EJ, Parkgate, United Kingdom
- 0333 999 9814
4.9
Excellent
4K reviews
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Went to dfs in Rotherham park gate
Went to dfs in Rotherham park gate, very polite and helpful staff, no pressuring to buy answered all our question was very patient. Very nice quality furniture. Just like to say thank you I'm very happy with my purchase. 22/8/2026
22 August 2026
The salesman went above and beyond and…
The salesman went above and beyond and was very friendly
22 August 2026
Great store very well set out easy to…
Great store very well set out easy to move around and view everything . Warren came to help with what we needed gave great advice without feeling pressured at all
22 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The staff don't pressure you into…
The staff don't pressure you into placing an order you can just browse until you decide
21 August 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Staff
Staff, excellent customer service and didn’t feel hounded or pressured unlike some sales staff.
21 August 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Staff very helpful and polite
Staff very helpful and polite, very thorough going through everything delivery etc.
21 August 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Really enjoyed looking round the…
Really enjoyed looking round the showroom, no hard sell, staff were brilliant, all in all a good days work
THANK YOU
21 August 2026
Reply from DFS Furniture - Rotherham
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
DFS Rotherham store - a very good experience
We were very happy with our experience at DFS Rotherham. The store is very well laid out, the pricing is clear and information about each range of furniture is readily available. Heather assisted us with our purchase, she was very helpful and explained everything as we went through the process. She answered all our questions and was very knowledgeable about the furniture and after sales service.
20 August 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Heather was the best sales person in…
Heather was the best sales person in the whole of the Eastern hemisphere. She made my daughter feel so included and gave us a great experience. Please can she be recommended for an award or bonus as we wouldn't have bought from anyone else.
20 August 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Heather met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very satisfied.
Very satisfied.
Thank you for your service. Will wait for our furniture. Great prices and products. Easy and fast order rather than another merchants as we will wait for it in up to 5 weeks and not 11. Also was a good discount offered in the store
19 August 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
We attended DFS Rotherham today
We attended DFS Rotherham today, where we met Colin, and all throughout our experience of purchasing a sofa and chair Colin was excellent in explaining every option we had, he made our purchase so easy with no pressure whatsoever.
17 August 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Colin met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
What a great team at this store
What a great team at this store, no pressure, expert knowledge and very friendly, a joy to do business with them
17 August 2026
Reply from DFS Furniture - Rotherham
Hello Bryan,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Excellent person who explained…
Excellent person who explained everything to us ,and friendly.
16 August 2026
Reply from DFS Furniture - Rotherham
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Our sales person was Colin at the…
Our sales person was Colin at the Rotherham branch. He was so knowledgeable and helpful helping us choose our new sofa’s.
16 August 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We had such a good experience
We had such a good experience! Richard (I think that was the assistants name! He got us hot chocolates and was talking to us about the option of getting a rug with the sofa we ordered) was professional but also made things really straight forward and easy. He explained everything perfectly and was really helpful. Would highly recommend this store due to the service we’ve received!
9 August 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Your sales person was helpful and…
Your sales person was helpful and understanding and took the time to explain everything thoroughly.
16 August 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Warren was amazing 🥰
16 August 2026
Reply from DFS Furniture - Rotherham
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Warren
Warren was fantastic in helping us find exactly what we wanted, his customer service was outstanding and the overall experience was the best we’ve had when shopping for a new sofa
15 August 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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