Our experience today was simply amazing. The sales advisor was incredibly helpful and took the time to explain everything thoroughly and clearly. We have been DFS customers from day one and always... See more
Company replied
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Our experience today was simply amazing. The sales advisor was incredibly helpful and took the time to explain everything thoroughly and clearly. We have been DFS customers from day one and always... See more
Company replied
From entrance into the store the staff were certious and informative, guided us to the various products without any pressure at all. Answered all our questions promptly and at no point did we feel any... See more
Company replied
Ian , explained everything we asked, and put our minds at rest, on how they will get the furniture into the house, on what to do regarding spills, damage in the future, polite, professional, i... See more
Company replied
Would recommend DFS Furniture ,Oldham. The staff were attentive and very helpful. Large choice of suites,recliners ,etc. .The lady who we dealt with made us feel relaxed ,and couldn't have been nicer... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom
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DFS Has Welcomed Me Very Nicely When I Visited DFS For The Very First Time They Even Offered Us Coffee In The Oldham Branch. When It Came To Choosing A Sofa They Have Provided So Much Great Information Regarding The Chosen Sofa And Have Provided Perfect Detailed Information Regarding Alternative Payment Options With 0 Percent Interest Rates. Which I Was Very Satisfied With. The Staffs Maintained Professional And Very Welcoming. I Would Definitely Recommend DFS To My Friends And Relatives.

Reply from DFS Furniture - Oldham
Alisha was very friendly and spent time to explain everything properly making our sofa buying experience easy. Thank you Alisha

Reply from DFS Furniture - Oldham

Reply from DFS Furniture - Oldham
It was an excellent experience and Rahill who helped us was great in explaining everything and listening to what we needed.

Reply from DFS Furniture - Oldham
Excellent customer service from Rehana would highly recommend

Reply from DFS Furniture - Oldham
Matt was really helpful and approachable. He brought a different footstool over so I could look at the sizing of it next to the sofa. Really helpful.

Reply from DFS Furniture - Oldham

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Reply from DFS Furniture - Oldham
The sofa came damaged quality of furniture is not good. The staff are very rude I am definitely not going there ever again.

Reply from DFS Furniture - Oldham

Reply from DFS Furniture - Oldham
Top sales man and women very helpful. Top advice and assistance

Reply from DFS Furniture - Oldham

Reply from DFS Furniture - Oldham
The man I dealt with was very honest, talked me through everything and made sure I was happy with my choices.
He's a credit to the company.👍🏼

Reply from DFS Furniture - Oldham

Reply from DFS Furniture - Oldham
Great sales,quick,nice and easy,talked us through the payment options,very good

Reply from DFS Furniture - Oldham
The lady was brilliant I appreciated the way she explained every little thing in details I have always been a big costumer of dfs and the lady welcomed me with open arms I was so happy when I left she made me and my friend a cappuccino yum yum bless her was fantastic.

Reply from DFS Furniture - Oldham
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