Your representative was excellent. He helped me find the exact suite I was looking for and showed me all the options including online . He couldn't have been any more helpful. He explained everyth... See more
Company replied
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Your representative was excellent. He helped me find the exact suite I was looking for and showed me all the options including online . He couldn't have been any more helpful. He explained everyth... See more
Company replied
Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... See more
Company replied
Antonio was really helpful, patient and made sure we were happy with our choices before buying. Good advice and suggestions offered.
Company replied
The service from the staff was very welcoming, charming and polite with no pushy sales pitch. Always used DFS as their sofas, in my opinion are of great quality and competitive price.
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Throstles Green, M16 0SN, Stretford, United Kingdom
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Antonio was really helpful, patient and made sure we were happy with our choices before buying. Good advice and suggestions offered.

Reply from DFS Furniture - Manchester
Dennis was very helpful and polite very nice sale person Had a Coffee

Reply from DFS Furniture - Manchester
The salesman was very polite, helpful, professional, thank you Derrick. It was a pleasure doing business with you.
Sheila Bowater

Reply from DFS Furniture - Manchester
The young fella i dealt with explained everything to me. He was polite. I am very pleased with the service I received.

Reply from DFS Furniture - Manchester

Reply from DFS Furniture - Manchester
Farooq was lovely and made us very comfortable and at ease.

Reply from DFS Furniture - Manchester

Reply from DFS Furniture - Manchester
Staff was fantastic i was in and out job done within 30mins

Reply from DFS Furniture - Manchester
Julie was incredibly helpful, patient and knowledgeable. Made our experience stress free and smooth.

Reply from DFS Furniture - Manchester
Excellent customer service. Jess was a pleasure to deal with and provided all the information we needed to make our purchase.

Reply from DFS Furniture - Manchester
Farooq was absolutely fantastic. Great customer service by this young man.
Pleased with my purchase.
5 stars

Reply from DFS Furniture - Manchester
The service from the staff was very welcoming, charming and polite with no pushy sales pitch. Always used DFS as their sofas, in my opinion are of great quality and competitive price.

Reply from DFS Furniture - Manchester
Hamza was friendly, efficient and knowleagable. Great choice of sofas.

Reply from DFS Furniture - Manchester
Really helpful, didn't feel pressured and all questions were answered fully the customer service was amazing 👏

Reply from DFS Furniture - Manchester
Hamzah at the Manchester South store was super friendly and knowledgeable too.
He was charming but not pushy.
He made buying our new lounge furniture most enjoyable.

Reply from DFS Furniture - Manchester
Very friendly staff making the purchase easy and enjoyable. Made to feel welcome and valued. Very informed about the process. Thank you 🙏

Reply from DFS Furniture - Manchester
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