Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... See more
Company replied
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See what reviewers are saying
We had a great experience with your knoledgeable staff at your Longwell Green branch today. Excellent range of quality furniture on display plenty of choices. With your helpful staff we made the righ... See more
Company replied
As soon as we walked into the store, Tom made us feel welcome, he was very helpful and answered all our questions! Such a lovely friendly guy, he made the whole process easy and didn't make us feel pr... See more
Company replied
We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Aldermoor Way, BS30 7DA, Longwell Green, United Kingdom
- 0333 999 9843
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great service friendly staff not pushy…
Great service friendly staff not pushy at all everything explained well
18 June 2026
Reply from DFS Furniture - Longwell Green
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent 😁
9 June 2026
Reply from DFS Furniture - Longwell Green
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Longwell Green
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
I was not bothered when walking around…
I was not bothered when walking around your store. When I did ask for help the advisors were very helpfull , no pressure and very knowledgeable about the sofa I was interested in.
All in all a very pleasant experience.
20 May 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We knew what we wanted
We knew what we wanted, but the salesman was very knowledgeable and couldn’t of been more helpful
14 June 2026
Reply from DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Victor the salesman was very helpful…
Victor the salesman was very helpful and honest and made the experience very easy.
14 June 2026
Reply from DFS Furniture - Longwell Green
Hello Jerry,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
EXCELLENT SERVICE FROM CORY
We arrived to buy a 3 piece suite. Cory the Sales Advisor was very professional and helped us. Explained everything we needed to know and very happy with what we have purchased. Can't wait to receive our order at the end of July.
14 June 2026
Reply from DFS Furniture - Longwell Green
Hello Carole,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
DFS in store experience Victor was friendly and very informed
Victor was friendly and very informed. He didn’t hassle or follow us around and was just was there when I needed some help. Smiling and calm and very professional. A credit to DFS
13 June 2026
Reply from DFS Furniture - Longwell Green
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Sales person was friendly and helpful
Sales person was friendly and helpful. He was able to answer well any questions we had.
13 June 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We were very impressed by the salesman…
We were very impressed by the salesman Victor , he helped us choose the right suite for our lounge. He had great customer service and wasn't pushy or annoying. But really knew his stuff. Well done 👏.
13 June 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Friendly non pushy staff
The store is welcoming with a great range of sofas to try out. The staff (we were served by Victor) was friendly, informative but not pushy in any way. He told us about all options and even welcomed our suggestion of going for a coffee before we decided if we wanted to go ahead with the purchase.
We didn't feel pressured at all and he made sure we were aware of all our options before proceeding.
All in all great service and great buying experience.
13 June 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great salesman
Great salesman, very helpful, not pushy and answered all of our questions
13 June 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very helpful staff member
Very helpful staff member, came away content as ordered some new furniture 😁
12 June 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
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