We had a fantastic experience buying our sofa from DFS. The whole process was smooth and straightforward, with everything explained clearly and in detail. Our order details were thoroughly double-chec... See more
Company replied
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We had a fantastic experience buying our sofa from DFS. The whole process was smooth and straightforward, with everything explained clearly and in detail. Our order details were thoroughly double-chec... See more
Company replied
We met Cian, and from start to finish he put our minds completely at ease. We knew we wanted a corner sofa, but with two children we were unsure about what would be the best option for us. Cian was... See more
Company replied
We had a fantastic experience buying our new sofa with the most amazing sales person Omar in the Limerick branch.He was so attentive & explained everything clearly to us & also involved the kids in th... See more
Company replied
We are very grateful to Linda in limerick who made it so easy to purchase our new sofa. She was so pleasant and helpful. She gave us great attention and answered all our questions.
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Ballysimon Road, V94 KR20, Limerick, Ireland
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We were treated very well by Linda who carefully explained the couch care and the financing process to us

Reply from DFS Furniture - Limerick
Excellent service, Laura was very helpful and gave us all the information we needed

Reply from DFS Furniture - Limerick
Linda was such a wonderful help- truly went above and beyond and offered advice and guidance throughout the process.

Reply from DFS Furniture - Limerick
Having just bought a sofa from the Limerick store, I couldn’t be happier with the experience. From the moment I walked in, the customer service from Darren and his manager, Amy, was absolutely outstanding. They were incredibly friendly and helpful, seamlessly answering all my queries about the sofa. Excellent service from start to finish—highly recommended!

Reply from DFS Furniture - Limerick
The staff were very knowledgable, helpful and gave greatly of their time and design experience

Reply from DFS Furniture - Limerick
Omar who was the chap who helped us choose our sofa was absolutely brilliant. From start to finish he was so helpful and knowledgable and I'd go as far to say we wouldn't have made the decision to purchase if it wasn't for him.

Reply from DFS Furniture - Limerick
We were made very welcome straight away when we arrived offered coffee we were left alone then to pick out what we wanted and then we we’re explained everything about said furniture there was a new lad working who just started a few days ago before and he was so nice and knowledgeable about all the furniture we also meet the manager Amy she’s a lovely lady
Thanks for all yer help Celly

Reply from DFS Furniture - Limerick
The salesperson I was dealing with was extremely helpful.

Reply from DFS Furniture - Limerick
2 salesman that dealt with me were very helping and explained everything to me and were very nice

Reply from DFS Furniture - Limerick
Great choice, staff were friendly, not pushy and answered all my questions -

Reply from DFS Furniture - Limerick
Overall, experience very good, do not think pricing was explained fully prior to finalising price, staff engagement very good.

Reply from DFS Furniture - Limerick
Very helpful, friendly staff at the Limerick store. The sales girl was patient, wasn’t pushy and clearly went through my options. I purchased a couch and a coffee table. Overall, an enjoyable experience.

Reply from DFS Furniture - Limerick
Dealt with Linda in Limerick who was very pleasant to deal with. She was very thorough in her sales approach without being at all pushy or intrusive.
Looking forward to receiving our new couch

Reply from DFS Furniture - Limerick
All very easy, knowledgeable and personable staff - what more could you ask for!

Reply from DFS Furniture - Limerick
Linda and Amy were so helpful,friendly, courteous and knowledgeable .
They were a pleasure to deal with and made the buying process really easy

Reply from DFS Furniture - Limerick
Darren looked after me throughout. Listened to my concerns and advised me .

Reply from DFS Furniture - Limerick
We purchased our sofa from lucas who was extremely helpful and very good to explain aftercare with the sofa and how to get years out of our sofa and explained all the services available to us
Definitely would recommend

Reply from DFS Furniture - Limerick
We delt with Cian today in the Limerick Store and he was just brilliant. Thank you

Reply from DFS Furniture - Limerick
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