DFS Furniture - Kettering Reviews 

Great store in Kettering , Nigel was pleasant , informative and straight to point with all relevant info . Wasn’t pushy , let me and wife discuss options and came back to finish off the order etc . Top marks
Mr and Mrs Lemay

James at Kettering was welcoming, informative, and extremely helpful. No pushy sales as we’ve experienced in other stores.

​We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredibly excited for our new sofas to arrive. Thank you so much for your help and the coffee! 😊

Excellent service and helpfull

Young lady explained everything thoroughly and took her time.Excellent customer service.

Very friendly staff and not pushy.
I was in 3 times before actually making my decision on which sofa to choose. I was on my own and gave the staff my measurements, he helped me find the right sofa thst would fit. Great service

Don and the lady (i know her name, i don't know how to write it down) that did the paperwork for us were really nice. Thanks to them we found the right couch and had a pleasant purchase experience which makes me want to go to DFS again in the future for the next purchase. They even gave us a nice discount and walked us through all the options.

I like that they wouldn't try to sell you the most expensive option or product but the product and option that is right for your needs and budget.

I am aware of the long delivery time, it's always like this with furniture, i am not sure what experience i will expect from the delivery itself but i hope it will go well.

As for the payment i like the 0% interest 4 year monthly payment option. It really helps people that cannot afford one off payment to get what they need for their home, without struggling to pay in full. And even if you can pay in full it allows you room to better budget your payments and pay monthly or lump somes along the road rather than committing fully to a huge payment.

Arrived half hour before closing and was finished purchasing in 15 mins quick easy. Assistant was pleasant, helpfull, polite and efficient

Nigei was so helpful.

Friendly service not pressurised into purchasing

Nigel was super helpful in store! Excellent customer service, made everything easy for us!

James was excellent and very knowledgeable, not pushy at all. Very professional .

The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn't feel pressured into making a decision & was offered a choice of ways to make a payment. I would highly recommend Cherise & the Kettering branch of DFS.

Excellent, knowledgeable service from Reece

I had viewed on-line. But needed to view to make my purchase.
One of the sales team "Lucy" made herself known and was respectful and afforded me the space to make my choices.
Once I did this Lucy was supportive and transparent and took me through the sale.
Great friendly staff
Made everything a pleasure.

Super helpful man called Reece helped me purchase my sofa today. He went through everything with me and answered all my questions.
Really lovely staff member you have there. Thank you, I’m super excited to get my new sofa

Exellent service from james at the kettering branch

Fully explained everything fully supportive exerlant customer service 5 star all way

He was a very helpful, pleasant and professional man with excellent knowledge about the sofa I wanted. An asset to the company.