We visited DFS in Hove and had a really good shopping experiencia. The staff (Kerry) were very attentive and helpful, and guided us toward our purchase of 2 x 3 seater sofas. There is a huge choic... See more
Company replied
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See what reviewers are saying
I was very impressed with Paul. His knowledge on the product was great. He was very precise ensuring that I had all the information required before I made my decision to purchase my new sofa. A very... See more
Company replied
Absolutely brilliant customer service from Bev & Paul. Couldn't fault either of them. They werent pushy & understood exactly what we were looking for. Would definitely recommend DFS & would use them a... See more
Company replied
Having visited the store 3 times over the last week, to view different options, the store was always clean and tidy. The staff asked if we required any assistance but left us to look around with no p... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Old Shoreham Rd, Goldstone Retail Park, BN3 7PN, Hove, United Kingdom
- 0333 999 9786
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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He told me everything I needed to know…
He told me everything I needed to know and was very helpful and experienced
2 September 2026
Reply from DFS Furniture - Hove
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Great customer experience
I was very impressed with Paul. His knowledge on the product was great. He was very precise ensuring that I had all the information required before I made my decision to purchase my new sofa. A very good experience.
2 September 2026
Reply from DFS Furniture - Hove
Hello,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Paul.
Kind Regards,
Jordan
DFS Customer Support
Very helpful Spent a good length of…
Very helpful Spent a good length of time giving advice and choices
1 September 2026
Reply from DFS Furniture - Hove
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Very good customer service
Very good customer service, knowledgeable, friendly and customer focussed staff member called Kerry from the Hove branch.
1 September 2026
Reply from DFS Furniture - Hove
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
it was very impressive behaviour.paul…
it was very impressive behaviour.paul did a great job
1 September 2026
Reply from DFS Furniture - Hove
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Bev was great
Bev was great, patient and understanding of what I wanted. Helped me thoroughly with my questions and answered them well and explained.
1 September 2026
Reply from DFS Furniture - Hove
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Went in to get a new sofa as mine was killing my back
We went in on the Sunday and had a really good look around and found the sofa and chair we wanted.
Asked the sales staff it it was ok to take the measurements and return on bank holiday Monday.
The sales Person we saw Sunday said that would be ok and saw Paul today and everything was completed .
31 August 2026
Reply from DFS Furniture - Hove
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Hove
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Hove
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
We were served by Kerry who was…
We were served by Kerry who was extremely helpful and professional
31 August 2026
Reply from DFS Furniture - Hove
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Hove
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Hove
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Lady was very helpful and informative…
Lady was very helpful and informative which made it easy to order. The customer service really good
31 August 2026
Reply from DFS Furniture - Hove
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Happy Experience
Our Adviser Beverley was soo lovely, this was our first time buying a brand new sofa and it was soo much easier then we thought, Beverley made sure our colour was spot on and that we were happy before we walked away with no questions left to ask 🙂
30 August 2026
Reply from DFS Furniture - Hove
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Beverley.
Kind Regards,
Jordan
DFS Customer Support
Friendly staff
Friendly staff, knowledgeable and really helpful. No pressure and didn’t rush us. Got exactly what we wanted.
29 August 2026
Reply from DFS Furniture - Hove
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Great service from Jess in Hove really…
Great service from Jess in Hove really helped with our purchase. She was very helpful and explained everything as we went forward…She made the whole process a pleasure
28 August 2026
Reply from DFS Furniture - Hove
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Kerry was very informative and…
Kerry was very informative and friendly. Nice and easy process.
28 August 2026
Reply from DFS Furniture - Hove
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Successful Sofa Shopping
We visited DFS in Hove and had a really good shopping experiencia.
The staff (Kerry) were very attentive and helpful, and guided us toward our purchase of 2 x 3 seater sofas.
There is a huge choice so it’s a good idea to have some criteria sorted before starting the process!
28 August 2026
Reply from DFS Furniture - Hove
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Found the right settee at an…
Found the right settee at an unbelievable price, couldn’t be happier
28 August 2026
Reply from DFS Furniture - Hove
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Absolutely brilliant customer service…
Absolutely brilliant customer service from Bev & Paul. Couldn't fault either of them. They werent pushy & understood exactly what we were looking for. Would definitely recommend DFS & would use them again.
28 August 2026
Reply from DFS Furniture - Hove
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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