Brilliant sales experience given plenty of time to make sure we had what we wanted it would fit our needs and our home took out care plan explained and how to look after our new sofa. Just can’t wait... See more
Company replied
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Adam made us feel welcome, chatted with us to make sure our purchase was right for us, explained everything clearly and answered all our questions, showing he had an in-depth knowledge of the produ... See more
Company replied
I bought the Joules Patterdale 3 seater and cuddler through Adam at the Haverfordwest branch. Both Adam and the branch manager and other colleagues in store at the time were very friendly, polite an... See more
Company replied
Jess gave us an all round great experience of buying our 2 new double sofa's for my my parents in law one was a fixed double the other was a matching sofa bed
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Fishguard Road, SA61 2AT, Haverfordwest, United Kingdom
- 0333 999 9523
4.9
Excellent
3K reviews
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Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Adam made us feel welcome
Adam made us feel welcome, chatted with us to make sure our purchase was right for us, explained everything clearly and answered all our questions, showing he had an in-depth knowledge of the product. He was friendly, smiled, listened to us and gave us his undivided attention, making us feel valued.
His colleague Steve (who double-checked the order) was also welcoming and friendly.
Thank you, Adam and Steve, you are assets to DFS
29 August 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Very patient and helpful staff
14 August 2026
Reply from DFS Furniture - Haverfordwest
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Adam the sales man was very informative…
Adam the sales man was very informative and helpful in the store and made sure I was aware of all the delivery dates and added extra needed, he offered us coffee and made the experience with dfs simple, my first time dealing with dfs and will definitely shop there again
24 August 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Friendly
Friendly, and helpful staff, relaxed atmosphere. A welcome Coffee was offered and accepted.
23 August 2026
Reply from DFS Furniture - Haverfordwest
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Helpful, pleasant staff
We had a relaxed visit, didn’t feel pressured or rushed. Becca in Haverfordwest was fantastic, all the staff we encountered were friendly and helpful.
23 August 2026
Reply from DFS Furniture - Haverfordwest
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
The staff were very friendly and…
The staff were very friendly and helpful. They were well informed and very considerate to my 95 year old mother who was purchasing a sofa.
22 August 2026
Reply from DFS Furniture - Haverfordwest
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Helpful and friendly
22 August 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Jess was brilliant
Jess was brilliant! Patient, informative- and no hard sell. Lovely experience.
22 August 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Very helpful in getting the…
Very helpful in getting the requirements sorted out for the sofa we decided on
22 August 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Excellent Experience
Really happy with our experience - went to DFS as we needed a sofa for our new house. Met on arrival by the lovely Hope who showed us to the sofa we’d seen online, and which we thought we wanted to buy. She answered all my questions and then left us to it to try the different sofas in our time without rushing or pressuring us. In the end we went for a different sofa than we had picked out initially, and again Hope was fantastic. She made the buying process very simple and straightforward whilst ensuing everything was explained clearly and that we knew exactly what we were buying and when it would arrive etc. Really impressed and happy with our experience and the service we received! Thank you Hope!
21 August 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very good service
Very good service
Very helpful think the guy was called Neil ,
Informative and very professional
20 August 2026
Reply from DFS Furniture - Haverfordwest
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Felt relaxed and everything explained…
Felt relaxed and everything explained to us very well,very happy with our purchase
20 August 2026
Reply from DFS Furniture - Haverfordwest
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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