DFS Furniture - Glasgow Reviews 

12,858
TrustScore 5 out of 5

4.9

London Road, Furniture Park, G32 8NS Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We went looking at sofas yesterday, just to have a look and ended up buying one from DFS in Glasgow 🫣 the customer service was brilliant we could not fault it. Our sales assistant was so chatty, didn... See more

Company replied

Rated 5 out of 5 stars

Our shop assistant Stuartfrom the London rosd branch took us through all options available and got us the best deal with our sofa There was no haggling and what was best of all he didnt follo... See more

Company replied

Rated 5 out of 5 stars

Scott the sales person was informative went into the pros and cons of all the differnt types of fabrics etc which was a big help to us. A very pleasant shopping trip ending with the correct product fo... See more

Company replied

Rated 5 out of 5 stars

From the minute we walked into the showroom on london road we were really pleased with the service...noone hastling you with sales talk and when i had made my final decision Bronwyn listened and expla... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • London Road, Furniture Park, G32 8NS, Glasgow, United Kingdom

  • 0333 999 9812

4.9

Excellent

TrustScore 5 out of 5

13K reviews

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4.9

All reviews

(12,858)

100,319 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience start to finish

Great experience start to finish, really lovely staff, very knowledgable. Great service.

2 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Scott was very helpful and…

Scott was very helpful and knowledgeable about the different ranges of suites,pointed out a material suite could also be made in leather,didn’t feel pressured in anyway whatsoever

2 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Very helpful and let us look around before making our final choice

Maddison was very helpful talked us through certain sofas we told her what we where after and she got it right away great customer service from her and very helpful.

1 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Maddison.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Excellent service

1 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Ryan was great he listened to our needs…

Ryan was great he listened to our needs and helped get there. He was very helpful

31 July 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great customer from scott

Great customer from scott . Thank him again for me .

1 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

All good

All good. the guy was nice and helpful. thanks

5 July 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Deeps was excellent really went out his…

Deeps was excellent really went out his way to make sure we were finding the sofa that best met our needs and house.

Top marks from us

1 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Deeps.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Thanks Scott!!

Scott was so helpful and helped us purchase our sofa! Thanks Scott!!

1 August 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Helpful without the stalking! 😄

The store assistant introduced himself early on and told us to give him a shout if we needed any help. Which we did and he duly assisted. Best of all he hadn’t stalked us around the shop constantly like they had in the previous store we had been in.

31 July 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Was met by Jamie

Was met by Jamie, who didn’t pressurise us in any way, very knowledgeable and easy to deal with. Went through all options with us for the sofa combination we bought.

31 July 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

He was very knowledgeable and…

He was very knowledgeable and professional and was a really nice person

31 July 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Jamie was fantastic telling us all…

Jamie was fantastic telling us all about the sofas we were interested in

30 July 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Jamie was very helpful

Jamie was very helpful. Provided relevant information and gave us time to consider the best options.

30 July 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Hello,

Thank you for sharing your kind feedback with us.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Nice & straightforward transaction

Nice & straightforward transaction

30 July 2026
DFS Furniture - Glasgow logo

Reply from DFS Furniture - Glasgow

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

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