We recently purchased a sofa from Dfs in Galway. The overall customer experience was excellent. Katrina Gill the sales person was very helpful. She gave us lots of uninterrupted time to help us choos... See more
Company replied
Location
Switch locationOld Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7 Galway, IE
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I had a great experience in dfs Galway store.Catherina was excellent went through everything about the sofa's I purchased from different colour fabrics to the different legs I could choose from and w... See more
Company replied
Catriona was so helpful, warm and friendly. She was so patient, she gave us so much time and answered all of our questions. We got great advice and felt really well looked after. The store is immacula... See more
Company replied
I visited DFS Galway twice, and both experiences were excellent. Leah’s Customer Service was incredibly helpful and made sure I had all the information I needed before making my decision to go back... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Old Dublin Road, Unit 7a , Wellpark Retail & Leisure Park, H91KAW7, Galway, Ireland
- (091) 767 466
4.9
Excellent
2K reviews
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Great customer service
I visited DFS Galway twice, and both experiences were excellent. Leah’s Customer Service was incredibly helpful and made sure I had all the information I needed before making my decision to go back and purchase the sofa. She explained everything in great detail and was so patient and professional.
Everyone in the store was friendly, welcoming, and professional, with excellent customer service throughout. I’m genuinely very happy with the service I received and would definitely recommend DFS Galway. ❤️
7 August 2026
Reply from DFS Furniture - Galway
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
I had a great experience in dfs Galway…
I had a great experience in dfs Galway store.Catherina was excellent went through everything about the sofa's I purchased from different colour fabrics to the different legs I could choose from and what cushions I could choose and how to clean the sofa's with the cleaning kit you can buy in store.I would highly recommend Catherina to anyone wanting to buy a sofa in dfs Galway.
31 July 2026
Reply from DFS Furniture - Galway
Hello Nessa,
We're really grateful you shared this amazing 5* review. We are glad to hear that Catherina helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Ben Lynskey had great patience with us…
Ben Lynskey had great patience with us and a good sense of humour. We would shop with him again.
11 August 2026
Reply from DFS Furniture - Galway
Hello John,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Galway
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Galway
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The sales person
The sales person, ben, was excellent
And explained the whole procedure which made the whole experience so easy
10 August 2026
Reply from DFS Furniture - Galway
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
Ben was very knowledgeable and helpful
Ben was very knowledgeable and helpful. Best customer service I've ever had
10 August 2026
Reply from DFS Furniture - Galway
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Galway
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Galway
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Staff are amazing!!
Staff are amazing!!! Best customer service I have ever experienced. The quality of sofas plus the attention to detail on how to care for your sofa is next level.
7 August 2026
Reply from DFS Furniture - Galway
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Exceptional staff experience
Exceptional, attentive customer service. Staff made us welcome as soon as we arrived, no pressure techniques, just wanted us to be relaxed and have the informarion we needed to make a decision. Very easy purchase!
7 August 2026
Reply from DFS Furniture - Galway
Hello Shona,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Amazing staff and fabulous store
Catriona was so helpful, warm and friendly. She was so patient, she gave us so much time and answered all of our questions. We got great advice and felt really well looked after. The store is immaculate, has a lovely atmosphere and they even remembered my son's name! A great team at DFS Galway - I hope the company looks after the staff as well as the staff look after the company
6 August 2026
Reply from DFS Furniture - Galway
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Fast professional and friendly service
Fast professional and friendly service
Keep up the good work!!
6 August 2026
Reply from DFS Furniture - Galway
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Leah in Dfs in Galway was so helpful…
Leah in Dfs in Galway was so helpful and friendly from the second we walked in the door. Great service, great selection and her knowledge and advise was brilliant
5 August 2026
Reply from DFS Furniture - Galway
Hello Siobhan,
Thanks for your lovely feedback, we’re glad to hear Leah met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Beautiful sofas with excellent customer care
We recently purchased a sofa from Dfs in Galway. The overall customer experience was excellent. Katrina Gill the sales person was very helpful. She gave us lots of uninterrupted time to help us choose the colour and style. She also explained how to care for the sofa material. She gave us interior design ideas for the room the sofa will go into. We look forward to it been delivered but will have to wait for 6 weeks for delivery / there is also a delivery cost.
25 July 2026
Reply from DFS Furniture - Galway
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Highly recommend
Had a great experience in DFS galway today. Big shout out to Ben!! He was very helpful, so patient and answered every question we had. Fantastic!
3 August 2026
Reply from DFS Furniture - Galway
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
The staff and service were excellent
The staff and service were excellent! I wasn’t the easiest customer with all my needs and measurements but I felt listened to and well looked after. The hot chocolate my son received was simply delicious - thank you Galway DSF team!!!
1 August 2026
Reply from DFS Furniture - Galway
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Great service from the DFS sales team
Great service from the DFS sales team. The salesperson was friendly, patient, and very helpful in finding the perfect sofa. A smooth and pleasant shopping experience. Highly recommended!
28 July 2026
Reply from DFS Furniture - Galway
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
We had a really great experience at the…
We had a really great experience at the shop in Galway. Joanne was so knowledgeable, kind, and took the time to go through everything in detail with us. Nothing felt rushed. She really helped us find the right sofa. Would 100% recommend if you’re looking for a sofa in the Galway area!
29 July 2026
Reply from DFS Furniture - Galway
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Amazing experience with Katrina who was…
Amazing experience with Katrina who was so friendly, knowledgeable and helpful whilst we ordered our couch!
26 July 2026
Reply from DFS Furniture - Galway
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Katrina.
Kind Regards,
Jordan
DFS Customer Support
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