The young lady who I had the privilege to show me around. was very helpful and knowledgeable, and patient she advised me to take my time in choosing, because it so important that I make the right de... See more
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Was seen to as soon as we entered the store at Enfield branch Once we chose couple of sofa sets , was seen by Molly who explained in detail about the two different sofas. She was very polite , lovely... See more
When we went to the store this morning we looked around for a bit before speaking with Emi a customer servicerepresentative in the store. She was very helpful and quite knowledgeable about the prod... See more
Company replied
We’ve just picked up our new recliner set and couldn’t be happier with the whole experience ⭐️⭐️⭐️⭐️⭐️ A huge thank you to Ice, our sales consultant, who was absolutely fantastic from s... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Great Cambridge Road, EN1 1UJ, London, United Kingdom
- 0333 999 9783
4.9
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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This is our third time of buying a new sofa…
This is our third time of buying Furniture from D.F.S.over the last 40 years, we have always bought from there. And the young lady that served us was really friendly and help full not pushy.
30 June 2026
Reply from DFS Furniture - Enfield
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
He was really helpful and kind when…
He was really helpful and kind when helping us decide what sofa and coffee table. Would highly recommend this dfs branch and would also recommended him
29 June 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We had an excellent experience at DFS…
We had an excellent experience at DFS Enfield, thanks to Hassan. From the moment we arrived, he was welcoming, professional, and incredibly helpful. He took the time to understand exactly what we were looking for, answered all of our questions with patience, and never made us feel pressured.
His knowledge of the products and genuine customer service made the whole experience enjoyable and stress-free. Hassan went above and beyond to ensure we found the perfect sofa and made the purchasing process smooth from start to finish.
If you're visiting DFS Enfield, I highly recommend asking for Hassan. He's a real credit to the team. Thank you again for your outstanding service
27 June 2026
Reply from DFS Furniture - Enfield
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Hassan met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Enfield
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Enfield
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Enfield
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Hassan as absolutely amazing
Hassan as absolutely amazing, I’m buying my first house and he made the experience so nice. He was super friendly, caring and honestly such a gem. Thank you so much. Georgina
25 June 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
It was a very pleasant experience…
It was a very pleasant experience getting our replacement sofa and we would like to thank Erisa for being patient in dealing with us and making the whole process easy.
There was also a gentleman that help and we would also like to thank him but we cannot recall his name.
25 June 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Nice coffee table ,great price
Nice coffee table ,great price. Quick delivery.
I thought that £49 was quite expensive for the delivery of a £199 coffee table and nearly didn't buy it. I was offered delivery for a better price and bought the coffee table.
18 June 2026
Reply from DFS Furniture - Enfield
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very friendly staff and great selection…
Very friendly staff and great selection of products.
24 June 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great service and very helpful staff i…
Great service and very helpful staff i highly recommended
16 June 2026
Reply from DFS Furniture - Enfield
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Good customer service and reasonable…
Good customer service and reasonable price and good quality sofas.
I would recommend 👍
21 March 2026
Reply from DFS Furniture - Enfield
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Enfield
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Hassan was amazing!
13 June 2026
Reply from DFS Furniture - Enfield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Within 1 hour we had chosen our sofa.
We walked in and a worker approached us, we said we were just looking thank you. We walked around sat on a few sofas, and decided which one we wanted. Delivered six days later, and love it.
13 June 2026
Reply from DFS Furniture - Enfield
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
The assistant Mohammed was excellent…
The assistant Mohammed was excellent with the help he provided.
19 June 2026
Reply from DFS Furniture - Enfield
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Welcoming friendly helpful staff.
My experience was great... i explained what i needed... the agent took me straight over and showed me plenty of options. No pressure.. left us to double think and envision the furniture at home.. such great customer service 10/10
6 December 2025
Reply from DFS Furniture - Enfield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Enfield
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Enfield
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
I recently purchased furniture from DFS…
I recently purchased furniture from DFS and was very satisfied with my experience. The staff were friendly, professional, and incredibly helpful throughout the process. They answered all of my questions clearly and made everything easy to understand. Excellent customer service and a great shopping experience overall. I would happily recommend DFS to others.
16 June 2026
Unprompted review
Reply from DFS Furniture - Enfield
Good Morning,
Thank you for leaving us a 5* review. We’re happy that our fabulous store staff met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind Regards,
Jordan
DFS Customer Support
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