DFS Furniture - Carlisle Reviews 

Experience was fantastic, Ellie was absolutely brilliant and made our visit so easy! She showed us round, left us to look at different sofas and if we needed any assistance was there right away, 10/10 service couldn’t be happier with the experience.

Rachel is amazing - so friendly, knowledgable and our go to person for sofas! That’s 5 now! Today, I went to buy what I thought I wanted, Rachel guided me to what I really needed! The staff are all great, the products and the setting all provide an excellent and easy buying journey! Thanks.

Reece and Amelia were excellent help. Very polite, friendly and welcoming. Well informed about all the products and made sure I was clear about everything. Thank you.

Great service from Robyn in Carlisle DFS store. Very happy with everything

The sales lady was very welcoming and had a full knowledge of our requirement.

We knew what we wanted so just needed to organise getting it. Sorting everything out was a breeze, Rhys made it all very easy to understand and explained everything as it came up

We had an excellent experience with DFS from start to finish. Jacob was incredibly friendly, knowledgeable, and patient in helping us choose the perfect sofa. He explained all the options clearly and made the whole process smooth and stress-free. We never felt rushed, and his excellent customer service made the experience enjoyable. We’re very happy with our purchase and would highly recommend DFS, especially Jacob, to anyone looking for quality furniture and outstanding service.

Beth in the Carlisle dfs was so lovely and helpful and answered any questions I had. Couldn't recommend enough!!

Rachel was lovely, very friendly and knowledgable

Great experience and customer service. Robyn was a fantastic sales person with excellent knowledge and even made us a coffee.

Helpful staff member, good service

Very helpful sales lady Robyn

Robyn remembered us from a previous visit and knew what we were interested in. She was very helpful and explained all about the sofas in detail.

We had Robyn as our advisor and she was lovely. Really helpful but also gave us time to work out what we liked without overwhelming us. She was really friendly and helped us make the right choice with her knowledge. Thankyou!

Great service, loads of information the young man was kind and very helpfull. Everything was explained well and and certainly didnt rush us in any way. thank you for great service.

Robyn was very helpful while we were trying to decide on a sofa. We felt there was no pressure at all. Thank you.

Rachael was so so helpful! She was so helpful, not pushy, and was honest when choosing a sofa to ensure we had the perfect one!

Our customer advisor was more than happy to help and explained everything we needed to know

Robyn at Carlisle DFS was absolutely fantastic! She was so warm, friendly, and approachable that we genuinely could have chatted with her all day.

We spent around two hours in the store, and throughout the entire visit she took the time to go through every detail of what we were looking for. Her patience, knowledge, and attention to detail meant we found the perfect sofa for our home.

Her professionalism was outstanding, and her friendly, personable approach made the whole experience enjoyable from start to finish. We’ve already recommended her to friends and family, and we wouldn’t hesitate to do so again.

Thank you so much, Robyn, for making our sofa-buying experience such a positive one!