Noah fully explained the arrangements in great detail and he was able to match our dream sofa style. His customer service skills are exceptional and he went above and beyond over a 2 day period
Company replied
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See what reviewers are saying
It was very good, there were choices of sofas and customer service adviser Moin was really great, he explained everything even show us how to take care of our sofa, one of the thing I liked you got ti... See more
Company replied
We had the pleasure of being served by Izzath at your Beckton branch today. Izzath listened to our needs and ideas Made suggestions and recommendations. He was very professional and friendly we did... See more
Company replied
The salesman was very friendly and wasn't pushy for a sale at all .we were offered refreshments while we spoke about our different options .Once we decided on the furniture we wanted the salesman... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Claps Gate Lane, E6 6LH, London, United Kingdom
- 0333 999 9789
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from DFS Furniture - Beckton
Hello Paul,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
One of Bast experiences with Dfs
One of Bast experiences with Dfs
The sofas are a really high quality
Everything works well
Excellent delivery on time
Price wise a little high but reasonable
Overall no complaints pleased with the purchase
19 May 2026
Reply from DFS Furniture - Beckton
Hello Syed,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
I have a good experience of the staff…
I have a good experience of the staff attend to I like her so much
27 May 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Noah was great not pushy very…
Noah was great not pushy very informative and great product and service highly recommend
25 May 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
New sofa!
We were served by a lovely lady called Kashish. She was very polite, friendly, patient and very helpful. Thank you Kashish!
25 May 2026
Reply from DFS Furniture - Beckton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello Parveen,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Outstanding customer service
Ebu , was very welcoming and highly professional.
He made the experience so seamless for us with great attention to detail when buying our sofas. He was kind and patient, you could not ask for more in a sales person.
Would highly recommend.
Thank you so much
John
25 May 2026
Reply from DFS Furniture - Beckton
Hello John,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Really good experience
Really good experience , with the sale agent in beckton called Kumar.
22 May 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Excellent experience from start to finish
Excellent experience from start to finish. Noah invited us from the beginning and was incredibly friendly and professional. He also helped us find a solution for our sofa purchase.
Will definately recommend noah st the becton branch.
23 May 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
10 out of 10 very nice servicd
22 May 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Kelly was very good excellent she gave…
Kelly was very good excellent she gave us a good service thank u kelly
22 May 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
I had a very helpful assistant
I had a very helpful assistant. He helped me with the purchased of my furniture's. His customer service was excellent.
22 May 2026
Reply from DFS Furniture - Beckton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Dfs itself has always provided quality…
Dfs itself has always provided quality products and very much pleased with. However One of the worst experience of life dealing with Beckton London branch manager. Very unprofessional, wrong approach, lacking quality towards a resolution, core ingredient missing a manager must have. Very much disappointed with the manager attitude. Definitely genuine customers will agree.
20 May 2026
Reply from DFS Furniture - Beckton
Good Afternoon,
Thank you for getting back in touch to leave your most recent review, we are very sorry if you feel the customer service received has not been satisfactory.
I do want to assure you that this feedback will be passed on and addressed internally.
If you would like to discuss another order or have any further queries that have not been discussed already please let us know on 0333 9999 777.
Kind Regards,
Jordan
DFS Central Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
The lady who attended to be made me so…
The lady who attended to be made me so comfortable. I think her name was kash. She shared her relatable experience and we even dived into other topics and she was so polite and friendly
19 May 2026
Reply from DFS Furniture - Beckton
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kash.
Kind Regards,
Jordan
DFS Customer Support
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