The 1st sales person was not clear to explain that we would need to pay additional amount for the sofa guarantee. We were made to think given wording the guarantee was included with out purchase until... See more
Company replied
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See what reviewers are saying
My wife and I visited DFS Beckton to buy a corner sofa bed. Kashish was extremely helpful, patient, and knowledgeable throughout the process. We initially chose the wrong size and later decided to cha... See more
Company replied
I ordered a sofa from there. Good range of options, including colours. Thanks to Wasim for his incredible customer service! I'd recommend DFS Beckton for sofas!
Company replied
Was in the Beckton store last week and was served by Ozzy who was absolutely amazing. He knew absolutely everything and answered every single question and worry we had before ordering our new sofa. I... See more
Company replied
Company details
- Furniture Store
- also in
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Claps Gate Lane, E6 6LH, London, United Kingdom
- 0333 999 9789
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Good experience purchasing our new…
Good experience purchasing our new furniture. Simple and easy
7 September 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent Customer service from staff member.
Very pleasant, friendly, informative and patient staff member Izzath.
24 August 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We recieved excellent service from…
We recieved excellent service from Salman in the DFS Beckton store. He was very helpful and helped us choose the perfect 3 seater and 2 seater bundle plus a foot stall.
8 September 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
My daughter and I had a brilliant…
My daughter and I had a brilliant experience buying our new seats from DFS Beckton. Izzaffa was incredibly patient, taking the time to explain everything clearly and answer every question we had.
His friendly, professional approach made the whole process enjoyable and stress-free. The world needs more Izzaffas in their sales departments! He is a real credit to DFS.
Thank you, Izzaffa, for your excellent customer service.
31 August 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Moin was very professional with his…
Moin was very professional with his service to our family and he was extremely knowledgeable about the products and he found what we need. Excellent and throughly knowledgeable in the smaller details.
22 August 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for leaving us a 5* review. We are really happy that Moin met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Rolls-Royce …service
Amazing experience staff so helpful had the pleasure of meeting Ibraham who took my order mohin Oz were also advisers had the whole team on my side lol .
The manger Maureen was my mother’s favourite after all the sofa was for her … Rolls -Royce service :) thank you for the kindness and patience you all showed be back soon don’t go anywhere!
6 September 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Ibrahim was very pleasant
Ibrahim was very pleasant, helpful and professional. He was friendlt throughout and made the whole experience easy and stress-free.
6 September 2026
Reply from DFS Furniture - Beckton
Hello,
We are really happy that Ibrahim met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience.
DFS sales rep was great. Helpful and informative and made the experience easy and delightful
6 September 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Well explained by Mustak Ahmed
I was told about the pros and cons of different types of sofas that given the life style I have.
28 August 2026
Reply from DFS Furniture - Beckton
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Great service and product
Really great experience at DFS beckton when purchasing my sofa and dining table. Ebu was really helpful — he was very knowledgeable, friendly and patient, and gave me some really good advice without making me feel pressured. He made the whole process really easy and enjoyable.
I also had a small issue with my payment when I came back for the second time, and Noha was very helpful in getting it sorted. Overall, really happy with the service, especially from Ebu. Definitely recommend!
22 August 2026
Unprompted review
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Ibrahim was fantastic,very professional…
Ibrahim was fantastic,very professional and efficient.
5 September 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Best staff ever
We had a great experience at DFS today! The whole process was easy and enjoyable, and we were really happy with our purchase.
A special thank you to Ibo, who was absolutely amazing. He was very friendly, helpful and patient, and made sure we had all the information we needed without making us feel pressured at all. He went above and beyond to help us choose the perfect sofa.
Really happy with the service and would definitely recommend DFS, especially Ibo! ⭐️⭐️⭐️⭐️⭐️
5 September 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ibo met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The experience was great and we felt…
The experience was great and we felt very comfortable discussing every detail with Noa. He was greatly explaining every detail with a very warm attitude and a smile on his face. We are very pleased with the service that we received and made it easy for us to make the decision. A service to remember and an amazing impact.
5 September 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
We had an amazing experience with DFS…
We had an amazing experience with DFS especially with the help from ibrahim he was amazing he showed us all potential items and what we finally chose was beautiful and we couldn’t be happier with the choice. Ibrahim had amazing customer service skills.
31 August 2026
Reply from DFS Furniture - Beckton
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Beckton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
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