We went to your Banbury store and were served by Paul. He was extremely helpful, informative and answered all our questions. We were looking for a small corner sofa which he helped us find. Paul's... See more
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We met a lovely staff member named Cheryl and she was very helpful, explained everything in detail was extremely patient throughout my indecisiveness and helped me to understand how the finance work... See more
Your advisor Blake at DFS Banbury made the whole process easy and reassuring. He explained everything thoroughly. Made sure we understood everything and went above and beyond. What a star and how... See more
The experience was nice, friendly and professional staff, talked us through the process, the make/model of furniture, the care, delivery process and cost, the after sales customer service and the fina... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

Contact info
Lockheed Close, OX16 1LX, Banbury, United Kingdom
- 0333 999 9752
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Great advisor Blake at DFS Banbury
Your advisor Blake at DFS Banbury made the whole process easy and reassuring. He explained everything thoroughly. Made sure we understood everything and went above and beyond. What a star and how lucky is DFS to have this kind of committed individual working for them.
Great customer service Banbury!
We went to your Banbury store and were served by Paul. He was extremely helpful, informative and answered all our questions.
We were looking for a small corner sofa which he helped us find. Paul's customer service was excellent, without being pushy which is very refreshing these days.
We have purchased a sofa and look forward to receiving it in 12 weeks time.
Happy customers!!
We met a lovely staff member named…
We met a lovely staff member named Cheryl and she was very helpful, explained everything in detail was extremely patient throughout my indecisiveness and helped me to understand how the finance worked what I need to do and also who to contact if there was an issue. I would like to thank Cheryl for her friendly, kind and her ability to make us feel welcome and valued as customers.
Kind regards
Michelle Bartlett.
May use AI-assist with repliesRead more
Absolutely expedient service Emma was…
Absolutely expedient service Emma was professional and warm and friendly

Reply from DFS Furniture - Banbury
Cheryl was excellent
Cheryl was excellent. She was patient, informative and a pleasure.
The service was excellent.
Information was explained simply and clearly.
Guarantees, delivery and payment also explained extremely well.

Reply from DFS Furniture - Banbury
Really good customer service and well…
Really good customer service and well explained presentation by Cheryl at Banbury DFS. store got good collection of sofas and I really appreciate the welcoming customer service.

Reply from DFS Furniture - Banbury
Polite informative and excellent…
Polite informative and excellent service let us choose and not pushy to sell would recommend

Reply from DFS Furniture - Banbury
The experience was nice
The experience was nice, friendly and professional staff, talked us through the process, the make/model of furniture, the care, delivery process and cost, the after sales customer service and the finance process. Very polite and calm in answering questions and explaining several times where necessary. Thanks to Cheryl and the rest of her team in Banbury. You guys made our experience worth it

Reply from DFS Furniture - Banbury
Cheryl at Banbury was very informative…
Cheryl at Banbury was very informative and helpful.

Reply from DFS Furniture - Banbury
Lovely sales rep
Lovely sales rep who made the purchase very relaxed even with our 2 children who were constantly distracting us.

Reply from DFS Furniture - Banbury

Reply from DFS Furniture - Banbury
Thank you Cheryl
We were helped by the lovely Cheryl in the Banbury store. We knew roughly what we wanted and she could answer all our questions so we could get exactly what we wanted.

Reply from DFS Furniture - Banbury
Cheryl was exceptionally helpful and…
Cheryl was exceptionally helpful and guided us through the whole buying experience with great charm and a wealth of knowledge which made our decisions easy to make with confidence. The whole team were great. Thank you

Reply from DFS Furniture - Banbury
Brilliant customer service from Ethan…
Brilliant customer service from Ethan very knowledgeable

Reply from DFS Furniture - Banbury
Paul Cole’s was friendly informative…
Paul Cole’s was friendly informative and very helpful with helping us with our order today. Was offered a hot drink and time to decide on things. Super service and a pleasure to talk with. Thank you so much for your help.

Reply from DFS Furniture - Banbury
Didn’t feel harassed like normally do…
Didn’t feel harassed like normally do it lots of DFS. Wasn’t to pushy and gave space

Reply from DFS Furniture - Banbury
Super relaxed and salesmen helpful and…
Super relaxed and salesmen helpful and hospitable.

Reply from DFS Furniture - Banbury
Excellent, friendly customer service
Paul was very helpful. He made sure we were getting exactly what we wanted. Everything clearly explained.

Reply from DFS Furniture - Banbury

Reply from DFS Furniture - Banbury
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