I was greeted by a middle aged (50s) woman with brown hair. I was parked in the designated parking for “customers and staff” she came to the car telling me I was taking up the “staff car park”. Wh... See more
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Where do I even start. First of all didn’t even show up to the first viewing I had booked because they “forgot to write it down”. Then after I eventually viewed the flat I wanted to move forward with... See more
After 3 different valuations I opted for Dewhurst homes, Penwortham. I can assure you, you will not be disappointed. Rita Swarbrick kept me updated with feedback on viewings. My property sold within... See more
When I was looking for a property to rent I wasn't very hopeful ,as I wasn't very lucky with other agents. Ladies at this branch were very helpful and polite , in no time I had viewings on several pr... See more
2.3
Poor
29 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Fulwood Lettings
I used Dewhurst Homes to rent a property in Fulwood and it is the best letting agent I have ever used. All staff were friendly and helpful. My main point of contact was Vanisha who was a pleasure to deal with throughout my 10 month tenancy.
23 October 2021
Unprompted review
Phoned a week ago about a property they…
Phoned a week ago about a property they have up for sale. Promised a call back nothing. Called again today(week later) told they trying to contact tenant to arrange viewing as they have 26 people wanting to view. Why on earth would you put a property up for sale with out having a conversation prior.Never come across such an unprofessional bunch of arrogant conceited people riding on the property wave of demand. Hope they fail miserably when the bubble bursts
15 October 2021
Unprompted review
Avoid at all costs
Avoid at all costs. Terribly customer service, nobody cares about the rented property falling apart. Their solution resume in cleaning products to fix anything, doesn’t matter if you log a fault, they don’t even bother to investigate, they prefer to assume it’s your fault.
5 September 2021
Unprompted review
Appaling
Never have I been treated do badly as a paying customer. Avoid avoid avoid
17 June 2021
Unprompted review
Natalie has been fantastic throughout!
Natalie has been fantastic throughout!
Nothing was ever too much hassle, she would reply to emails extremely quickly. Kept me in the loop at all times with updates on our house purchase. Couldn't recommend higher.
26 March 2021
Unprompted review
Avoid, Avoid, Avoid!!!!!!
Penwortham Branch. Communication skills are zero! They totally ignore emails and then lie when telephoned! I would run a mile before renting a property where they are agents. Never again!!!!!
23 October 2020
Unprompted review
Terrible customer service when trying…
Terrible customer service when trying to buy a property, poor knowledge, didn’t like too many questions being asked, rude and no compassion during such a stressful process, gives estate agents a bad name
21 July 2020
Unprompted review
Terrible branch in Longridge
Terrible branch in Longridge, Lancashire. Staff are unaware of basic property terms, I.e. difference between reinstatement value and market value of properties. Terrible at handling complaints. They make the selling aspect (and buying) very stressful as they get involved in aspects they should not be involved in. Do not use these agents.
11 November 2017
Unprompted review
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