Exceptional service from Grace in the pram centre at De Waldons Kilmarnock such a knowledgable and very helpful young lady. Highly recommend her services. Purchased a silver cross travel cot which was... See more
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Review summary
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My wife and our friends love going to your cafe for your baking, scones, hot food plus teas and coffee. Your entire staff are so friendly and helpful always with a smile,as are the reception front... See more
The quality of their cafe food and drinks across the entire menu is unquestionably 5 star especially their bakery products. The staff are exceptionally friendly and always give you a warm welcome... See more
A first class service all round from the time of ordering up to receipt of our goods. We were kept informed at every step of the way. Items were beautifully packaged and received amazingly quickly, co... See more
Company details
Written by the company
Dewaldens is an independently owned Garden Centre and coffee shop just outside Kilmarnock in the heart of Ayrshire. We have everything your green-fingers could desire.
Contact info
Ayr Road, KA1 4EJ, Kilmarnock, United Kingdom
- 01563 528911
- info@dewaldens.com
- www.dewaldens.com
4.9
Excellent
2K reviews
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Service with a smile
Ordered timber log rolls via click and collect from 200 miles away while on holiday. Not only were they able to be collected very quickly, they had them on a trolley ready to roll out to my car!
23 June 2025
All the staff are extremely welcoming…
All the staff are extremely welcoming and helpful.
15 June 2025
Charles Taylor garden bench seat pad .
This is my first time placing an order with dewalden, they were excellent , and I would highly recommend them to anyone.
21 June 2025
Superb value for money and prompt…
Superb value for money and prompt delivery. First Class.
16 June 2025
Great plants and very good coffee shop.
2 June 2025
Excellent service
Excellent service. Bench was delivered as per my instructions. Lovely quality bench, would highly recommend.
5 June 2025
Reluctant assistant
I got used to click and collect and I have used it for most of the year I would prefer a choice. For many years the customer service has been 5 star. but last visit to collect 2 x 15Kg butane gas bottles the young man from the cycle shed expected me to load by myself & reluctantly said he would lift one end I told him I could get help for the other end and suddenly he managed on his own. I am 79 years old
2 June 2025
Reply from Dewaldens Garden Centre & Coffee Shop - Ayrshire
Good Morning Bill, Thank you for taking the time to leave us a review. I am sorry that your last visit did not meet your expectations. The staff member was helping us out and has got a broken hand and is why he asked for a hand lifting it on this occasion. We hope to see you again soon and that your experience will be a better one. Best Regards Dewaldens.
Lovely product great servicr
26 May 2025
Price, efficiency
Loved my Alexander rose bench got it at a great price and service was amazing due to the quickness and tracking would recommend this garden centre.
26 May 2025
Great service as always.
18 May 2025
Good service; poor delivery
The Resolva bug spray was despatched promptly but DPD let you down
23 May 2025
No Tap Water
The "no tap water, we sell bottles" policy is rediculous. Legal or not, when buying food and hot drinks, free tap water should be a standard policy. We have been to many, many restaurants and cafes around Scotland, and around the world. We have never been refused tap water anywhere else with our hot drinks. I notice you have a "standard" reply to this complaint. Just because people choose not to publish on Trust pilot doesn't mean it's not an issue. Today, we personally overheard 2 tables expressing the same sentiment. Definitely won't be back!
28 May 2025
Unprompted review
Was great price and fast delivery
12 May 2025
Friendly service at reasonable cost.
7 May 2025
I can't praise De Waldens high enough
I can't praise De Waldens high enough - I placed my order on Tuesday morning and it was despatched the same day for delivery the following day. Delivery was also easy and very prompt. Therefore I can highly recommend Dr Waldens as both very professional and customer focused. From a very happy customer.
6 May 2025
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