Rosie did a great job in finding us some wonderful itineraries, it made our job choosing difficult, as they all looked wonderful. I was also grateful for the quick responses and also to be able to boo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Antony was fantastic so quick to reply to messages and brilliant finding the best deals. His knowledge of each resort was amazing and felt so confident and happy booking with him. We are now very e... See more
Booking process with Heather Hudson was great, she listened and adapted our arrangements. Havent been yet but if its like our last trip they arranged for us to thailand it was amazing
Georgina handled every query very quickly and professionally. Nothing was too much trouble for her and when the cruise we wanted wasn’t available on the dates we wanted she went and put together a bes... See more
Company details
About Destinology
Written by the company
An award-winning luxury tour operator, at Destinology we know how important your precious holiday time is and how overwhelming choosing exactly the right place can be. We’ve travelled all over the world and we’re ready to share our advice, personal recommendations and experiences to help create your perfect trip.Contact info
Hall Lane, Lostock, BL6 4BL, Bolton, United Kingdom
- 01204 474402
- helpdesk@destinology.co.uk
- www.destinology.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great team
Great team, really helpful explained in detail everything you need to know.
10 September 2026
Caroline was very helpful
Caroline was very helpful. She talked us through everything including booking our seats on the plane. She did not put me under any pressure to book.
13 September 2026
The girls were fantastic helpful and…
The girls were fantastic helpful and very professional Amelia looked after us excellently
12 September 2026
Excellent Service
The lady who assisted me was brilliant on the telephone extremely helpful and very patient, will certainly book with Maura McKenna next time we go on holiday
8 September 2026
Unprompted review
October Break
Amy Williams has been excellent in finding us a good short break during the October break.
11 September 2026
Our contact with Destinology is Pete…
Our contact with Destinology is Pete Wellman and he is absolutely great in assisting us with our cruise bookings
11 September 2026
Excellent
Antony was professional, friendly and helpful with our first booking with Destinology. Attention to detail and highly recommended
10 September 2026
Knowledgeable, Helpful, Responsive
Fantastic Destinology agent who was knowledgeable, helpful and responsive and managed our requests and changes without missing a beat.
4 September 2026
One happy customer
The holiday was everything I asked for and more! Emma O’Reilly listened to what I wanted and the holiday she put together for me exceeded all of my expectations. Nothing was too much trouble.
24 August 2026
Simply the best !!
Our whole experience from start to finish was superb, that’s the reason we return to Destinology!!
Hannah Gray take a bow
3 September 2026
Georgina was amazing!
Georgina handled every query very quickly and professionally. Nothing was too much trouble for her and when the cruise we wanted wasn’t available on the dates we wanted she went and put together a bespoke package which suited us perfectly. First class
7 September 2026
From my first enquiry everything was…
From my first enquiry everything was explained very clearly. Felt I had made the right decision when I booked.
1 September 2026
Amelia as usual goes above and beyond…
Amelia as usual goes above and beyond to arrange everything we wanted.
4 September 2026
The customer service agent Ryan made…
The customer service agent Ryan made the whole experience a real pleasure. He was professional, friendly and very empathetic to what we were looking for as first time cruisers. He made suggestions that will make our trip even more enjoyable and answered all our questions. We would definitely recommend your company to friends and family.
3 September 2026
Highly recommended.
Caroline is friendly, efficient and knowledgeable. I have recommended Destinology to friends and family and will continue to do so.
4 September 2026
Good communication
Good communication, not over pushy to book. Gave concise clear information. Kept in contact.
16 August 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.