designinfo.in Reviews 

242
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Many people note that the overall ordering process is completely seamless, featuring exceptionally fast shipping times, highly secure packaging, and significantly lower market prices. Buyers also consistently appreciate receiving authentic equipment alongside very attentive customer support when asking questions about various technical details. However, some reviewers were not happy with receiving defective or unboxed items and facing strict difficulties with return and replacement policies. A few other people also felt that unexpected delivery delays and poor communication regarding missing orders caused considerable frustration during their overall shopping journey.

What people talk about most

Product

Users describe positive interactions with product, consistently highlighting that items are genuine and... See more

Delivery service

Customers report positive experiences with delivery_service, consistently praising the quick shipping and... See more

Price

Customers consistently note positive experiences with price, highlighting that electronic gadgets and camera... See more

Website

Clients share ambiguous opinions on website experiences. While many reviewers highlight competitive prices,... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the genuine items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good packing safely arrived to my place and good response from design info team best and competitive prices compared to other online platform i brought dji action 5 pro last year it also arrived saf... See more

Rated 5 out of 5 stars

I ordered a Viltrox 35mm f1.7 air. It was delivered within a week in good packaging. It had the lowest price too compared to other retail websites. I took my chance after seeing positive reviews on Go... See more

Rated 5 out of 5 stars

I received the package in a good package and at a good price. Despite the holidays, the guys tried to send the parcel as soon as possible. The most important thing is that after I received the goods,... See more

Rated 5 out of 5 stars

Couldn’t find the insta360 moto bundle anywhere. Saw this site and ordered, was doubtful of the legitimacy and the safety of shipping. But it has come perfectly safe. The product is original and cam... See more


Company details

  1. Camera Store
  2. Book Store
  3. Design Agency
  4. Photography Studio

Written by the company

Photo Video, Color Calibration, Color Forecast, Print & Design Solutions


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

242 reviews

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4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(242)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered the godox tt685II flash from…

I ordered the godox tt685II flash from design info online shopping..it was great experience..it was 100%genuine online shopping..when I check other store the price was high but when I check here the price was little low ..in two days i received my order..thank you design info😊

5 August 2024
Unprompted review
Rated 5 out of 5 stars

ordered quest 2

ordered quest 2. I got a great pricing and the product was delivered in 2 days with bluedart express shipping. It is a genuine website and faster than amazon and flipkart. Also they help with the order via whatsapp for any changes in order.

25 July 2024
Unprompted review
Rated 1 out of 5 stars

Not genuine products, No warranty on products, brands deny service

Ordered Samsung Galaxy Flip 5 phone from Design Info website order number #183496 and my phones screen is not working, its only one month after my purchase. I dont think they are selling genuine products, phone box says Made in Vietnam for which warranty is not covered in India. I contacted Design Info via WhatsApp but no response. Think before you spend your money on these products later you might not be able to claim any warranty after it stops working.

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Experience ordering microphone from Designinfo

I ordered a Fifine microphone from designinfo. Initially I wanted to order it from Amazon but the suppliers in run out of stock. Since I needed the mic urgently, I searched for it online and found the designinfo website. The price quoted was around 1000 rupees less than other sites including the FifineIndia website. I was quite sceptical at first, but after watching a few youtube reviews of the website, and because they offered a CoD option (with a relatively small online deposit), I decided to give the website a shot. I had placed the order on a Friday evening and had received the product by Sunday. Further the product is genuine. Therefore I am very happy with the service from designinfo.

30 June 2024
Unprompted review
Rated 5 out of 5 stars

One of the best place to buy…

One of the best place to buy electronics items like camera, lenses, drone and other accessories of camera. They shipped very fast but make sure the item you buy is in stock. And the price is amazing compare with other website. I bought more than 7 lakh from their shop this month, all the product are genuine and shipped fast.

27 June 2024
Unprompted review
Rated 1 out of 5 stars

Pixel 6 purchase: Won't recommend Design info

I purchased Pixel 6 from Design Info, which was delivered today. Before purchase,I had enquired about product (whether the box is sealed and product new?). As per their response the product was supposed to be new in a sealed box. But, I have recieved, a refurbished/repaired old Pixel 6, on which finger print sensor is locked (possibly from previous user) and not working. No cable for charging in the box.
All in all, it is a fraudulent behaviour. I have asked for either full refund with return or replacement by a genuine new product, which they claimed. Also, for credit card payment, they charged a convenience fee of 1.5 % on purchase. Such misleading and fraudulent behaviour, is not acceptable.
Update: The design info person called me yesterday night and requested to withdraw this review, as they promised to take corrective measures. They accepted mistake on their part to claim sealed box (as per our WhatsApp conversation). However. They insisted on this being a new product. They gave link to repair pixel online. But it did not solve the problem. Today they arranged for return pick up and promised to send a new fully working replacement.
I am giving this feedback to show, their prompt action after publication of review. I would wait for replacement and update. Based on their remedial action, I would revise my review later.
AND FINALLY
I was given replacement (had to accept color change from Sage green to Black), which reached me 3 days back, gave initial jitters but working. I am not deleting the entire sequence of events for you to have proper perspective. My final review would read like this:
1. Lot of miscommunication on the part of customer care: I bought the product after discussion and being confirmed by customer care, it was sealed (as I could not make out from the listing). But it was open box, from which accessories like charging cable were removed (though in the picture shared on whatsapp, it was there). I would not have bought in first place, if sealed one was not promised. Opted for different color replacement, as I had lingering fear about their intention, and possible loss of money.
2. They are serious but possibly small group of people managing the business, leading to chaos. Definitely not a fraud, but not worth the hassle to make a purchase from.
WONT RECOMMEND UNLESS THEY MARKEDLY IMPROVE CUSTOMER CARE AND REFUND POLICY. YOU MAY BE HAPPY , IF TRANSACTION GOES WELL, BUT WILL LOSE SLEEP IF IT GOES AWRY. (BE Prepared FOR THE EVENTUALITY IF IT HAPPENS). NOT THE CASE WITH AMAZON/FLIPKART etc.

12 June 2024
Unprompted review

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