designinfo.in Reviews 

243
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Many people note that the overall ordering process is completely seamless, featuring exceptionally fast shipping times, highly secure packaging, and significantly lower market prices. Buyers also consistently appreciate receiving authentic equipment alongside very attentive customer support when asking questions about various technical details. However, some reviewers were not happy with receiving defective or unboxed items and facing strict difficulties with return and replacement policies. A few other people also felt that unexpected delivery delays and poor communication regarding missing orders caused considerable frustration during their overall shopping journey.

What people talk about most

Product

Users describe positive interactions with product, consistently highlighting that items are genuine and... See more

Delivery service

Customers report positive experiences with delivery_service, consistently praising the quick shipping and... See more

Price

Customers consistently note positive experiences with price, highlighting that electronic gadgets and camera... See more

Website

Clients share ambiguous opinions on website experiences. While many reviewers highlight competitive prices,... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the genuine items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good packing safely arrived to my place and good response from design info team best and competitive prices compared to other online platform i brought dji action 5 pro last year it also arrived saf... See more

Rated 5 out of 5 stars

I ordered a Viltrox 35mm f1.7 air. It was delivered within a week in good packaging. It had the lowest price too compared to other retail websites. I took my chance after seeing positive reviews on Go... See more

Rated 5 out of 5 stars

I received the package in a good package and at a good price. Despite the holidays, the guys tried to send the parcel as soon as possible. The most important thing is that after I received the goods,... See more

Rated 5 out of 5 stars

Couldn’t find the insta360 moto bundle anywhere. Saw this site and ordered, was doubtful of the legitimacy and the safety of shipping. But it has come perfectly safe. The product is original and cam... See more


Company details

  1. Camera Store
  2. Book Store
  3. Design Agency
  4. Photography Studio

Written by the company

Photo Video, Color Calibration, Color Forecast, Print & Design Solutions


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

243 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(243)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I just see dji action 4 battery on this…

I just see dji action 4 battery on this website the price of this product is very low as compared to flipkart and amazon ete but I have doubt about website so, i decided to buy so i order it through UPI payment, after some they delivered the product and I am very surprised the quality of packaging is very good and also the product is original with original box.👍

26 September 2025
Unprompted review
Rated 2 out of 5 stars

Height of unprofessionalism, but product was delivered after all.

EDIT : Product arrived and it was a real product. Owner apologized for the problems caused and offered gifts for compensation, which we declined. The review posted below was prior to receiving product and the company still has a lot of things to work on. The product arrived much later than expected and the niceness of the owner does not make up for the unprofessionalism of the employees.

Charged us for Bluedart Air for an almost Rs. 2 lac order, then failed to provide shipping details for multiple days, and then gave the WRONG shipping number for some local courier service who also was unresponsive.

After trying to correct them, the customer service doubled down and said 'No this is absolutely the right doc number' and mind you we are not even being provided the AWB number, just the doc number and this too in form of half cropped screenshots. After fighting with customer service for a day (trying to get in touch considering design info is just not responsive) was when we were given another local courier link (same courier service but NOT BLUE DART AIR) and apparently they had MISTAKENLY given us the wrong doc number (last digit was offset by 2).

I still have not received my product. I ordered on the 10th of October.

Product was received in the end and it was original.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Great experience from DesignInfo online store.

I ordered a Viltrox 35mm f1.7 air. It was delivered within a week in good packaging. It had the lowest price too compared to other retail websites. I took my chance after seeing positive reviews on Google maps and JustDial and I'm glad I did. One thing they can improve in their website is sorting by lens mount, just makes it easier to narrow down the options.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Insta360 moto bundle purchase

Couldn’t find the insta360 moto bundle anywhere. Saw this site and ordered, was doubtful of the legitimacy and the safety of shipping. But it has come perfectly safe. The product is original and came with the original sealed box, packed well and safe against bumps and falls.

Thank you. I was skeptical but you guys delivered!

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Nice service

I received the package in a good package and at a good price. Despite the holidays, the guys tried to send the parcel as soon as possible. The most important thing is that after I received the goods, they contacted me to clarify if everything was in order. If at first I was skeptical about them, then after the feedback I was very satisfied.

3 October 2025
Unprompted review
Rated 3 out of 5 stars

You have to take the risk.

I have ordered 02 items from them. A lens and a RS3 mini gimbal. The lens has dust very inside which I found recently. Its been 4 months now so I can't request a replacement. Gimbal working fine. I am little disappointed as they sent me a defective lens which I thought I got a good discount. Place order with your own risk.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

It's the best website for…

It's the best website for photographers.
They give the best price across all the websites in india.
The delivery service and the customer service is exceptionally good.
5/5 from my experience

1 May 2025
Unprompted review

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