designinfo.in Reviews 

244
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently report excellent service, praising the products as genuine and the packages arriving safely and securely. People value the cost savings, noting the prices are often the lowest compared to other major online platforms. However, some customers also noted issues regarding fulfillment, including receiving incomplete orders or facing extended delivery times. A few others mentioned specific difficulties, such as an item arriving damaged with missing parts, or facing non-delivery despite confirmation.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items are brand new,... See more

Delivery service

Clients share positive opinions on delivery_service, noting that orders arrive very quickly and within the... See more

Price

People report high satisfaction and appreciation regarding the competitive prices offered on the platform.... See more

Website

Users describe ambiguous interactions with website, often feeling skeptical or worried about trusting an... See more

Quality

Consumers find quality to be exceptional, consistently highlighting that items are genuine and arrive in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good packing safely arrived to my place and good response from design info team best and competitive prices compared to other online platform i brought dji action 5 pro last year it also arrived saf... See more

Rated 5 out of 5 stars

I ordered a Viltrox 35mm f1.7 air. It was delivered within a week in good packaging. It had the lowest price too compared to other retail websites. I took my chance after seeing positive reviews on Go... See more

Rated 5 out of 5 stars

I received the package in a good package and at a good price. Despite the holidays, the guys tried to send the parcel as soon as possible. The most important thing is that after I received the goods,... See more

Rated 5 out of 5 stars

Couldn’t find the insta360 moto bundle anywhere. Saw this site and ordered, was doubtful of the legitimacy and the safety of shipping. But it has come perfectly safe. The product is original and cam... See more


Company details

  1. Camera Store
  2. Book Store
  3. Design Agency
  4. Photography Studio

Written by the company

Photo Video, Color Calibration, Color Forecast, Print & Design Solutions


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

244 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.4

All reviews

(244)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Insta 360 accessories

I ordered insta 360 accessories. One generic invisible stick and 3 genuine products for my insta 360 one x2 , cap guard , lens gaurd and extra battery.
They deliver within 2 days

28 October 2023
Unprompted review
Rated 1 out of 5 stars

Tricky

Not realy the best experience.
Ordered only two products and one came quick, but one was missing.
So I had to call them, asking for the other product.
I was told it will come with another parcel from a different warehouse.
I asked for the tracking number, but only got it after writing about four emails.
Then Parcel service called and said they will not deliver, so it had to be picked up from another town.
Spended some larger amount for petrol and lots of time. For this amout I was given a voucher for the shop.
So I ordered some small item and after more than one week it still has not moved.

26 October 2023
Unprompted review
Rated 1 out of 5 stars

I bought a Hero Gopro 9 at last year

I bought a Hero Gopro 9 at last year. But within one year one battery was damage. When I contact with them they suggest me to purchase a new battery. They are not interested to solve my problem. So my suggesion is don't purchase any thing from them because they are not provide any after sells service to the customer.

25 July 2023
Rated 5 out of 5 stars

Excellent is an understatement

Excellent is an understatement. . I picked up a DJI Mini 3 fly more combo last month, received constant updates starting from the time i ordered until delivery. I was skepticle to pay such a huge amount while ordering, but thanks to DI for a smooth and effortless transaction.

7 June 2023
Unprompted review
Rated 5 out of 5 stars

Insta360 ordered

I ordered an Insta360 and it was well delivered on time.
A little late, but that's the courier services. Overall satisfied with the price and all.

5 April 2023
Unprompted review
Rated 1 out of 5 stars

This is a company of scammers!

This is a company of scammers! I had bought a PS5 console from them, the price was 6000 higher than the MRP, but the product was delivered with a crack in the corner of the console's removable panel. I Immediately notified the seller, they promised to fix it. Since then, all my calls have been ignored and neglected. The support chat does not reply. I strongly recommend NOT to deal with these frauds. As soon as you pay them - they get lost, no matter what kind of obligation they declared to their customers.

24 January 2023
Rated 5 out of 5 stars

Genuine company

Genuine company. Ordered Iphone 14 2 days ago. Today it has arrived. I ordered black color and even the original case, Everything was as expected and they used BlueDart so it came fast and on time.

23 November 2022
Unprompted review
Rated 1 out of 5 stars

This company is extremely sketchy

This company is extremely sketchy. First, taking a wild gamble with an underwater camera case for nearly double the retail value because it is the only place that has in stock. Then it takes nearly two weeks to arrive instead of 3-5 days. It took a week and a half for it to leave India. And now I am in the process of contacting them about a return and I am getting no response back. They are straight up ignoring me. I would recommend not shopping here even if you really feel like you have to to get an item that isn't in stock somewhere else. If it is in stock somewhere else, go there, not here. The vast majority of the "good reviews" are likely robots or the company itself.

24 May 2022
Rated 5 out of 5 stars

Dji pocket

Ordered Dji Pocket. Quick dispatch of the product and was packed real good. Trusted seller, Thank you.

9 January 2022
Unprompted review
Rated 1 out of 5 stars

V bad customer service

V bad customer service. Sent me a 10 euro camera (valued by them on customs docs) when I paid nearly 200 euro. Hidden charges at customs too not quoted for. AVOID

11 December 2021
Rated 5 out of 5 stars

Very tense when placed order on COD…

Very tense when placed order on COD with in 2 days product was come then make payment directly to there bank they changed COD to prepaid
Well support by seller
Very politely handle every customer if you want DJI product definitely buy from there (online/offline)
💯% genuine product well packed best price
Mind-blowing experience

10 December 2021
Unprompted review
Rated 5 out of 5 stars

Amazing 5 Star⭐ Customer Service

Design Info Team is just Amazing. I bought Insta360 One X2 at a very less price, with a discount of more than 4000/- Rupees. They are selling genuine products at very good prices which I bet is not available at any other online store. Also, post order, they were constantly communicating the status to me either via whatsapp or Phone calls. The packaging was superb and the Order was sent very next day through Premium courier partner (FedEx). Keep up the good work guys ☺️👍🏻. So happy doing business with them.

17 September 2021
Unprompted review

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