Super design produkter og god service
Super service - god levering -gode produkter til gaver og eget brug med design og stil

Reply from Designertorvet
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Et unikt udvalg af godt tænkt, smukt og brugbart design; et skatkammer af opfindsomme, inspirerende ting, som leger med udtryk, form og funktion på elegant vis. Vi tror på, at vi alle har brug for at blive dagligt inspireret, udfordret og begejstret. Når du kigger med, vil du opleve, at tingene sætter hjernen på arbejde, og giver dig behov, du ikke vidste, du havde. Rigtig god fornøjelse!
Adelgade 25 A, 8400, Ebeltoft, Denmark
Replied to 85% of negative reviews
Typically replies within 2 weeks
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Super service - god levering -gode produkter til gaver og eget brug med design og stil

Reply from Designertorvet
Poor customer service.
I had been waiting for over a week for a mail to confirm the postage of a pair of outdoor clogs. My mails were returned twice "mail undelivered." I called instead. I did not appreciate the runaround…"I will call back in 5 minutes after speaking with England about this shipment", and when I hadn't heard from them after 30 minutes, I called again only to be told they had NOT spoken with the UK based company, however will contact me as soon as they hear from them.
If you are an online based shop, it is your responsibility to the customer to note the extra long shipping process due to the UK leaving the EU or as many others do, in regard to corona and circumstances, to note the longer processing and shipping times.
Terrible customer service
After placing my order shortly before Christmas last year, I waited 6 days, without receiving the parcel, which was scheduled to arrive after 3-4 days (The delay was due to delays in the postal services around Christmas period). I contacted designertorvet.dk and informed them that I still have not received same. Without any queries or delay, they immediately sent a second package to us, which arrived 2 days later. I also received the 1st package a few days later and have now been informed that I can keep the additional package!
Great and fast service from the guys at Designertorvet!!
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