Fantastic service from this company. I had been looking for a pair of YSL sunglasses at a reasonable price, ordered them and they arrived less than 48 hours later. Really well packaged and perfect. I... See more
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Review summary
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Reviews shaping this summary
What a great site this is, got an excellent price for some Maui Jims, very fast postage and beautifully wrapped. The customer service is really good too, answered emails quickly and very helpful, I'd... See more
I made a total mess of the order, on both the prescription and glasses size. Emma was very patient and resolved both issues without any additional charge. Have used in the past and will certainly use... See more
Designer Glasses Boutique offered authentic Oliver Peoples glasses in multiple models, colour variations and sizing, which I found most other websites did not. I also found their prices to be very co... See more
Company details
About Designer Glasses Boutique
Written by the company
• Official stockists for all our brands
This means all of our stock comes directly from the manufacturer and therefore comes with the correct instructions, packaging and valid guarantee.
• UK based
Here at Designer Glasses Boutique we are a UK based and have a high street shop. This allows us to have complete control of all the glasses that we glaze. Before all our glasses are sent out all the glasses and lenses are checked by a qualified dispensing Optician. Being in the UK you are able to pick up the phone and ask us any questions that you may have.
• 100% genuine glasses and sunglasses
Every item sold by Designer Glasses Boutique is a 100% genuine item supplied to us directly from the manufacturer. We do not sell second hand or replica glasses.
• We care
We would love to hear from you, we pride ourselves on listening to our customers so if you have any questions or feedback please get in touch! We listen to all our feedback carefully to make our service the best you’ve ever had!
• 100% secure online ordering
The Designer Glasses Boutique has a 100% secure online checkout. We use secure online credit card processing; the Designer Glasses Boutique employs Opayo as their secure e-payments gateway.
The Designer Glasses Boutique does not, and will not, collect or store credit card information or any other sensitive information over the course of a transaction.
• Free Delivery within the UK on orders over £200
We offer free delivery to all our UK customers on orders over £200, the free delivery is a 48 recorded signed for service, so you can be sure your new glasses are delivered to your door securely.
Contact info
27 Allhallows Lane, LA9 4JH, Kendal, United Kingdom
- 08455760812
- info@designerglassesboutique.co.uk
- www.designerglassesboutique.co.uk
4.8
Excellent
698 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service
Bought Prada sunglasses for a Christmas present. No prescription. Came quickly despite saying might be 7-10 working days, well packaged and as described. Good service and good product. Very happy with Designer Glasses.
7 December 2023
Great service
20 November 2023
Great glasses at a very good price
Great glasses at a very good price. Delivery was very quick.
14 November 2023
Crizal Sapphire HR UV Glaze not worth the extra
So I’ve had my glasses a while now so feel I can give a better review.
I really like the glasses in general. I saw them in a shop and knew I liked the style.
I paid extra for the Crizal Sapphire HR UV glaze as I struggle with glare when driving at night time. I have to say honestly that I wouldn’t bother paying the extra. I find they are worse than my old glasses and actually feel quite blinded at times. I am sadly disappointed as I was really looking forward to being able to see better at night.
As for customer services they were very helpful when I rang about the delay in my delivery and reassured me.
16 November 2023
Unprompted review
Quick and Competitve Service
3 November 2023
Overall good experience and received my…
Overall good experience and received my glasses after a couple of follow up calls within the timeframe. Would definitely use again as happy with the product and value for money
1 November 2023
Easy to find want you want transparent…
Easy to find want you want transparent no hidden fees excellant quality products
27 October 2023
Was good fast delivery good stuff
25 October 2023
Prompt and accurate service
17 October 2023
No fuss return
Online order of reading specs. Very fast delivery and item in a great condition. Unfortunately I didn't not like it (my bad for not noticing a detail I did not like). Contacted the team via email and a day after item was sent I had a full refund without fuss. I will be happy to buy again.
31 October 2023
Unprompted review
100% perfect!
100% perfect!
I'm happy with my new glasses <3
Company is quick and easy to deal with.
12 October 2023
Prada sunglasses.
Love my new Prada sunglasses. Really good price and very fast delivery. So glad I found this site. Designer Glasses Boutique. Highly recommend.
9 October 2023
Ordered an Italian brand of sunglasses…
Ordered an Italian brand of sunglasses and payment taken. Then received an email later that day saying the model was discontinued and would I like an alternate. I declined and asked for a refund.
Interestingly, went online to the brand itself…model available and they are on their way….obviously price was at the higher RRP, but at least I will receive them.
I was promised the transaction was voided, then I told them funds had been taken. An apology and told the refund was forthcoming….nothing so far!
Beware…lower prices doesn’t always make sense and I question their business model and certainly their refund process.
9 October 2023
Unprompted review
Reply from Designer Glasses Boutique
Dear Mark
I am sorry to hear about the problems with your order.
I have check on our system and I can see that we void your payment on the same day as your order. Depending on banks, it may take a few working days for the payment to come through. I can see that Lucy has contacted you regarding this.
I am sorry for any inconvenience this has caused you, if you do require any further information on your order, please don’t hesitate to contact me directly:
fiona@designerglassesboutique.co.uk
Many thanks,
Fiona
Beautiful sunglasses very quick…Joanna
Beautiful sunglasses very quick delivery first class boutique
4 October 2023
Great customer service
3 October 2023
Great Service
Was unsure whether to purchase online as price was much cheaper than the shops I had visited . Following a phone call to a very friendly lady . I ordered some sunglasses . They arrived via Royal Mail in a matter of days and were exactly as described . A very happy customer. Highly recommend.
9 October 2023
Unprompted review
Speedy delivery
Speedy delivery, constant updates on progress of my order, and product exactly as expected. V happy. Glad I didn’t buy my glasses in store considering the great price from Designer Glasses Boutique
28 September 2023
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