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Rated 1 out of 5 stars

So they have received 2 payments on my account cashed the bank checks, yet not applied anything to my account do I just not pay them off at this point?

Rated 3 out of 5 stars

Limited operating hours. Payments can sometimes post late when you pay them the day before or on due date. I recommend to always screen shot your payment with date time and confirmation code, to send... See more

Company replied

Rated 1 out of 5 stars

Dishonest company. They partnered with BlockFi to issue credit cards. When Blockfi went under, they closed many people's credit cards - even if they paid bills/paid off card every month. They... See more

Rated 1 out of 5 stars

I have been trying to email derserve about and credit card dispute and credit, they wrote me back a one sentence email referring to the pervious email they sent. Which I never got, and I asked to plea... See more

Company replied

Company details

  1. Cashback Provider
  2. Alternative Financial Service

Information provided by various external sources

Deserve offers fair credit card options to students. No credit history or deposit required, and no parent cosign needed. If you are an International student or newcomer to the US, you don't need an SSN to be approved.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

282 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very poor app design and user…

Very poor app design and user interface! Spend some money and make it look decent

24 February 2021
Deserve logo

Reply from Deserve

Thank you Oliver for your valuable feedback! We are constantly working on improving our products and services that we offer our customers. If you are having issues using the Deserve app please feel free to reach out to us and call 1.800.418.2362 Mon - Fri 7am to 4pm PST and Sat 7am - 12pm. One of our agents will be happy to walk you through the features of our mobile app. Or if it is more convenient, email us at hello@deserve.com with a good time to call you back and we will gladly reach out to you to assist you. ~ Best Regards, Team Deserve

Rated 5 out of 5 stars

Great Card for Students

A great card for people (students) starting their credit. Have had for 2yrs now with 0 issues, any reason I’ve had to call support they’re always helpful, and I have never had to request limit increases as they’ve been given to me at the perfect times.

24 February 2021
Rated 4 out of 5 stars

Great Card if You are a Student

A very thought through application process and a very considerate team when it comes to assigning your credit limit. Easy access to rewards and there are many of them. A great Card to have if you are an International Student

24 February 2021
Rated 5 out of 5 stars

Definitely recommend!

Definitely recommend!

Amazing company for a first CC. I started off when I was still an international student. I did have a SSN but not enough credit when I got my pro card. It started off with 500 and increased by the same amount every 6 months without me asking for it (they dont do requests for credit increase FYI; I called before I got mine) but I never once paid it late or missed any payments. No foreign transactions fees is definitely a huuge deal, you just pay for the exchange rate which is awesome. Easy to use app, easy and great customer service. They report on time to the credit bureaus which helps A LOT with the building credit process. If you're looking for a great card compay, this is it! :)

28 January 2021
Rated 5 out of 5 stars

Deserve is amazing

I was not able to receive a credit card as a new credit line user and deserve gave me the chance to build my credit. With my usage and consistent payments I was able to build my credit line quickly along with my score. I love this card!

12 January 2021
Rated 4 out of 5 stars

I would have given a 5 star but when…

I would have given a 5 star but when paying the balance, it takes 7 days for the money to be available. If deserve try to improve by minimizing to 1 or 2 days instead of 7 days, it will make deserve as one of the best credit card.

12 January 2021
Rated 3 out of 5 stars

Lying that they'd protect me

Once, unaware, I had ordered shoes from a fake Skechers website and never received the merch. Deserve initially refunded me my money, but after a while the fake website had sent them some papers showing that it delivered my shoes. It never had, and I contacted Deserve after they took the expense of the merch from my card again. A Deserve representative said that my money will be returned to me again if I report this to police and send them the note. I did, but Deserve did not pursue the matter further, thus costing me my $99.00.

21 December 2020
Deserve logo

Reply from Deserve

Hi Omina, Thanks for your feedback. Please email us at hello@deserve.com. We would be more than happy to look over the issue and make sure you are taken care of. - Best, Team Deserve

Rated 5 out of 5 stars

Great for College Student

Applying was straightforward, the credit card and website are easy to use, and Deserve has increased my credit limit. Great card for a college student.

17 December 2020
Rated 4 out of 5 stars

Great way to build credit

As a college student I was very confused on how to start building credit, but with the Deserve student card it has really allowed me to build the credit that will help me buy cars, residences, etc!

17 December 2020
Rated 3 out of 5 stars

This company is okay

This company is okay. I have had a lot of issues getting a new card. It has taken over a month now, and when I call people don’t really know what’s going on and are not that helpful.

23 October 2020
Deserve logo

Reply from Deserve

Thank you for your message and for being a Deserve customer! We will be happy to reach out to you regarding the delivery of your card. Keep an eye out for an email from us. Take care and thank you for your feedback!

Rated 1 out of 5 stars

i have been really sad with deserve

i have been really sad with deserve. they reported my account as late on credit report during this pandemic even though they told me its okay not to make the payment. so i don't understand its okay not to make payment but they will report to credit its a joke or what

13 October 2020
Unprompted review
Deserve logo

Reply from Deserve

Thank you for your message and for being a Deserve customer! We will be happy to reach out to you and assist you with your account. Please be on the look out for an email from us. Thank you for your feedback! Best, Team Deserve.

Rated 5 out of 5 stars

Great for First time international students credit card

Great for international students who needs a credit card. The process to start is user friendly and team is very helpful if any issues present.

6 October 2020
Unprompted review
Deserve logo

Reply from Deserve

Thank you for being a Deserve customer and for the great feedback! We're happy to help. Let us know if there is any thing else we can do to be of service. Feel free to send an email to hello@deserve.com. ~ Best Regards, Team Deserve

Rated 5 out of 5 stars

I love this card

I love this card! Really like how I can set up auto payments so I never miss any. I wish it was easier to tell how much was going to be on each statement, though, because sometimes the little circle on the website makes it look like I owe more than I do. Maybe a “next payment due:” would be helpful. But overall, just keep track of what you’ve bought, and this is a great card!

6 October 2020
Unprompted review
Deserve logo

Reply from Deserve

Thank you for being a Deserve customer and for your feedback! We're more than happy to reach out to you regarding your account and to answer your account questions. You are welcome to send an email to hello@deserve.com or feel free to call the number on the back of your card. One of our agents will gladly assist you and answer your questions. Best Regards, Team Deserve

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