Deonlinedrogist Reviews 20,193

A lot of great products. Also shipped the package really fast which was very impressive.

Some online shops do absolutely EVERYTHING to get high in google search as "cheapest" online.
So does this shop, they offer the cheapest price (see picture) But soon when you want to pay you see something strange. First shipping 3,95. Ok this i understand, its a small buy. But then!! they up the price again with 3,95!! And call it "toeslag". Another scam to get customers in your webshop. But i dont think those are "buying" customers, i didnt!

Excellente Website
Good prices
Good Products
Fast Delivery

The best customer service and rapid delivery! Highly recommend! Unfortunately the first time I ordered the bottle arrived leaking. I contacted customer support and they immediately responded (within an hour) and sent me a new one which I have received the next day. Excellent!

Everything i need is here and their giving promotions too. Fast delivery and well packed!

My favorite online company.

Always next day delivery, even when I was a little over the deadline I still received it the next morning.

Their prices are great and when something goes wrong, their customer service is excellent.

Been ordering from them for years. one time a package didn't arrive and they send everything over again when PostNL didn't want to help.

They offered me to send the package again since the first one was redirected to some far away pickup point. Great costumer service.

Unnaceptable experience with supplements EXPIRED and MISSING items in 2 orders.
I have recently placed 2 orders of supplements with this company. First order arrived with one supplement expired, four about to expire and the others with different best before dates advised by customer agents on the chat at the moment of purchase. We are abroad and always ask for the information to avoid this misunderstanding. Once we contacted them to offer us a solution they did not apologized for the mistake made and we found their responses rude and arrogant as always and they did not admit their mistakes. The other order arrived with supplements missing and expired.
All above, I am really unhappy with my experience because what kind of company has expired supplements in its warehouse to dispatch to customers?, just a joke of company like this online retailer. About the other order, I have already been in touch with them and they DO NOT WANT TO ISSUE A REFUND.
UPDATE. Regarding your comments below, you have NOT issued a refund as yet ( it's been more than 2 weeks now) arguing that with the paypal dispute opened your system does not allow this and requesting that I must close the dispute for you to refund. I am not going to close the paypal dispute as obviously I do not trust you. You have all the information to reimburse the money right away (which is possible even with the dispute) otherwise I will take further actions to get my money back.

18/12/2024
Het lijkt mij fair als jullie het volledige verhaal vertellen en niet alleen maar proberen de schuld bij de klant te leggen. Ik heb met jullie een afspraak gemaakt dat het pakketje opgehaald kon worden, echter zijn jullie nooit komen opdagen op deze datum en tijdstip en krijg ik bijna een week later een mail dat het door ziekte niet was gelukt, en dan nu de schuld bij mij neer leggen?... Daarnaast heb ik nooit om een 2e pakketje gevraagd (ik heb meerdere malen aangegeven bij de cs medewerker dat er geen extra pakketje verzonden hoeft te worden, hoe kan het dat jullie dan niet naar de klant luisteren en toch een pakketje opsturen?), ben dan ook benieuwd hoe ik de afspraak met jullie gemaakt kan hebben contact op te nemen als het eerste pakketje nog geleverd zal worden?

After careful consideration, I feel compelled to provide a comprehensive warning to potential customers regarding the company's customer service and operational practices.
Professional Assessment of Customer Experience:
Customer Service Quality
The organization demonstrates significant deficiencies in customer service delivery. Specifically, the company exhibits:

Consistent failure to respect established customer boundaries
Repeated operational errors without demonstrating meaningful accountability
An organizational culture that appears to prioritize internal perspectives over customer satisfaction

Operational Observations
The company's management approach raises substantial concerns:

Founders frequently intervene in minor operational issues, suggesting potential organizational inefficiencies
An apparent perception of superiority towards customers, undermining professional client relationships
Lack of systematic problem resolution mechanisms

Recommendation
Given the documented challenges with this organization, potential clients are strongly advised to:

Thoroughly investigate alternative service providers
Conduct comprehensive due diligence before engaging with this company
Seek vendors with demonstrated commitment to customer service excellence

Conclusion
Based on firsthand experience, this company does not meet professional standards of customer engagement and operational excellence. Prospective clients are encouraged to explore more reliable and customer-focused alternatives in the marketplace.

Een breed product assortiment en snelle levering door post NL

Product arrived fast and as described

I ordered sweeteners. They arrived quickly, in a good packaging.
Not the first time I order from this site.
Recommend.

Fast delivery, very good customer service, and super proactive.. i had the pleasure to receive a voucher because they couldn’t deliver as fast as they could.

I bought supplements at least 10 times. Good product, good price and very efficient (always receive products the second day).

Always great service and next day delivery!

Nice selection of products, great service !

Well packed and delivered on time. Was easy to order and is inexpensive comparatively.

I received my package after 5 days and not in the next as advertised in the website

Fast delivery, diverse product options, good quality. Nothing to complain about! This is definitely my fav shop for household stuff, vitamins, soaps and a lot more. It is such a convenient service which I just trust.

Products good. But the boxes are terrible to open. I get every time I get my order and think, damn packaging.
Please do something about it.