Dental Direct Reviews 

5,066
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Took money out my bank twice even though i cancelled the subscription and was assured from Laura in customer services that her manger had cancelled at their end as my account showed no subscriptions s... See more

Rated 1 out of 5 stars

How can you try this stuff Find out it is rubbish and not as described Then be told no refund for poor quality because you have tried it You wouldn’t know unless you tried it Avoid

Rated 4 out of 5 stars

Good range of products for specific medical needs ie. dry mouth. Ease of ordering & delivery communication although request for product review issued too early, before products have been trialed. H... See more

Rated 5 out of 5 stars

Ordered 3 toothbrush from Dental direct seller on Amazon. I was surprised that they delivered such a small order, in time, without any delivery charges, also provided a welcome discount coupon for f... See more

Company details

  1. Health & Medical

Information provided by various external sources

Dental Direct is a UK company and was established in 2012 by a team of experienced dental professionals with the aim of providing consumers with access to the most comprehensive range of superior quality, clinically proven, oral health products available in the UK, such as: interdental brushes interspace brushes toothbrushes toothpastes mouthwashes


Contact info

2.9

Average

TrustScore 3 out of 5

5K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(5,066)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not impressed

My item was dispatched on the third day after ordering I dont think this is good enough, with second postage it took over a week to come. Also item is very expensive and with postage added on I think its overpriced.

19 February 2020
Unprompted review
Rated 5 out of 5 stars

Good Service.

Good Service.
Products arrived within a couple of days - free delivery by second class post.

17 February 2020
Unprompted review
Rated 1 out of 5 stars

Ordered a product but heard nothing…

Ordered a product but heard nothing back and no product. Only when i chased did they tell me they was out of stock awaiting on new batch. They took my money knowing they was out of stock. They did give full refund upon request quickley..

17 February 2020
Unprompted review
Rated 4 out of 5 stars

Good service.

Unfortunately my order was sent to the wrong address, but once this mistake was realised it was dealt with quickly and my order arrived the following day. Postage was refunded in full.
I haven't had any problems before and will continue to purchase supplies from Dental Direct,

17 February 2020
Unprompted review

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