DM Dennis Maglić Reviews 

1,001
TrustScore 2.5 out of 5

2.4

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Rated 4 out of 5 stars

A little bit afraid buy something from the website bcs of the comments🤯

Rated 1 out of 5 stars

I would steer away. Extremely sketchy brand. Ordered a dress which was advertised as "free shipping" from Sweden to Norway (free shipping within Europe). I got a message that... See more

Company replied

Rated 1 out of 5 stars

I ordered a dress it was blush in color. When I got it it was a brownish gold not at all like photo. It also arrived torn. I sent it back and have been trying to get my refund for over 6 months. I... See more

Company replied

Company details

  1. Fashion Designer

Written by the company

Great selection of dresses, jumpsuits, playsuits, tops and other clothing that suit all occasions


Contact info

2.4

Poor

TrustScore 2.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.4

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(1,001)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service from Sofie at DM, when i had troubles with the shipping. Happy with the clothing, ordered the mystery bag, and got some cute outfits <3

10 April 2021
Unprompted review
Rated 5 out of 5 stars

Love it

Superfine klær, rask leveringstid. 10/10 fornøyd hver gang!! I love it❤️❤️

24 November 2020
Unprompted review
Rated 1 out of 5 stars

Very overpriced cheap plasticy clothes

I would steer away. Extremely sketchy brand.
Ordered a dress which was advertised as "free shipping" from Sweden to Norway (free shipping within Europe).

I got a message that the dress had arrived in another city about 1 hour away from where I live (the package was sent to an address I lived at 7 years ago - I've changed my adress FOUR times since then, so thought it was extremely bizarre that it would end up there). I decided to pick up the package anyway. When I got to the post office, they charged me with 400 kroner (40 euros) for "toll from China". I didn't understand anything, as Dennis Maglic states that it ships from Sweden, not China and has FREE SHIPPING. I paid anyway.

The dress was EXTREMELY bad quality. Like - the cheapest eBay type quality from China, which would cost maks 5 euro if you bought it off eBay.

I was extremely disappointed and complained to Dennis Maglic.
They should NOT advertise "free shipping from Sweden" when they ship from China and have crazy tolls AND ALSO how the hell did they manage to send to an old adress 1 hour away from where I live???

Dennis Maglic replied that "we are a Swedish company and ship from Sweden, we don't ship from China and we sent it to the correct adress". I sent another email with a photo of proof that it had shipped from China and arrived at another adress than the one they claimed they shipped to. I also sent them proof of the receipt for the toll. They stopped answering me.

To sum it up:
- Way too cheap fabric.
- Not worth the price
- Clothes are overcharged and look cheap
- Fake advertising / misleading to claim free shipping (states free shipping in Europe, when it ships from China with crazy tolls)
- Managed to send package to another city then where I live???
- Customer service stops answering when you complain.

If people are complaining that they never received their items, my theory is that they maybe often ship to the wrong adress. Like they just use some kind of outdated register in China to find peoples adresses instead of looking at the adress that you type in?
Also, I read that the photos on their website are fake (stolen from high fashion brands) and they just make cheap copies of these clothes in China and charge a lot for them. Totally bullsh*t company. *Puke*

To the DennisMaglic reply: I’ve already spoken to your customer service at the email you provided. You stopped answering me. I’ve sent photo proof that you sent the package from China and that it ended up at another address. The Vat was from China, not Sweden.
You guys are so fake. If you want good customer reviews, you should answer the complaints you get in :) Peace!

24 May 2020
DM Dennis Maglić logo

Reply from DM Dennis Maglić

Hi dear,

I tried to find your contact details so I could reach out to you directly, but I can't. And our customer service has not heard of any issue like what you are describing.

It's very strange that you got a package from China since we have never shipped anything from China. Our warehouse is in Solna/Stockholm, Sweden and we have been shipping from here for almost 10 years.

When you order from Sweden to Norway, there will always be toll and VAT fees, regardless from which store you purchase. That is because of the Norwegian law, and we can't control that.

Please contact me at info@dennismaglic.com so I can have a look at this and sort it out. We really don't want you to be dissatisfied.

Regards,
Sofie at www.dennismaglic.com

Rated 2 out of 5 stars

I can not recommend the site the brand.

The clothes are quite big and for the Quality too expensive! I usually have 34 and that's why I ordered 34 and the clothes were too big for me. For the price, I think the quality is not good! Since nowhere is noticed on the homepage that you have to pay also for the return shipping. When I received the Goods i saw it on the Bill that you have to pay for the return also. I pay like 30€ for nothing.

I can not recommend the site the brand.

4 December 2019
Unprompted review
DM Dennis Maglić logo

Reply from DM Dennis Maglić

Dear Neda,

I'm so sorry to hear that the clothes you ordered were too big for you. Usually, some of our customers think our sizes run a bit small, but I totally understand your feedback and we will sure look closely into this to make sure the descriptions of the products is accurate. If you have more feedback for us we would be happy if you sent us an e-mail to info@dennismaglic.com

Sincerely yours,
Sofie at www.dennismaglic.com

Rated 5 out of 5 stars

The Best!!!

The Best!! I ordered dresses which I needed for a very special occassion. I was in regular contact with their team which were sooo helpful, understanding and nice!! The dresses arrived very fast and are beeeeautiful! The cut, the design, the material used, the print, the love for detail - everything - is just outstanding! They are so so beautiful and look wonderful on. I highly highly recommend Dennis Maglić!!!

22 June 2019
Unprompted review
Rated 5 out of 5 stars

Really pretty clothes!

Really pretty clothes, good quality and fast delivery! When I contacted the customer service they were were paitient and accomodating which I really appreciated!

22 March 2019
Unprompted review
Rated 4 out of 5 stars

You guys Have such pretty clothes but

You guys Have such pretty clothes but, and i know That this might not be able to change, the clothes are pretty expensive... especially if you are a student like myself. I also think That it is a bit anonymitet That when you press on an item and the press to go back you Have to start at the top again... other than That, great website and sooo asthetic!😍

11 February 2019
Unprompted review
Rated 3 out of 5 stars

Feel their description of items lack…

Feel their description of items lack alot of information. Purchased the Micki dress in gold and recieved a silver net dress, with no coverage as shown online. Then now i got the kendra playsuit. It says its small in size, but its actually huge. Its also not a playsuit/jumpsuit as described. But a dress with the thinnest and most acrylic fabric. Dissapointed.

2 February 2019
Unprompted review
DM Dennis Maglić logo

Reply from DM Dennis Maglić

Dear Tara,

Thank you for your feedback. I'm sad to hear your ordered items did not meet your expectations. We will make sure to improve the description of items for the future, and hopefully make you more satisfied with your next order with us.

Best regards,
Sofie Andersson
www.DennisMaglic.com

Rated 2 out of 5 stars

I ordered some jewelry.

I ordered some jewelry from you and had great hopes for these jewelry. But now that I have got these jewelry home and felt them, they feel very "plastic". I don't know what to say more than that, quite disappointed unfortunately.

31 January 2019
Unprompted review
DM Dennis Maglić logo

Reply from DM Dennis Maglić

Dear Elias,

I'm sad to hear that our jewelry did not meet your expectations. Please keep in mind that we have a lifetime guarantee for all our DM ICE jewelry.

We can also help you if you would like to return the items to us for a refund. Please contact us at info@dennismaglic.com and we will be happy to assist.

Best regards,
Sofie Andersson
www.DennisMaglic.com

Rated 2 out of 5 stars

Not following the laws

Pretty clothes, not the best quality and the pictures they use are not even theirs. Sometimes i see the same pictures and videos i’ve seen on popular high quality brands on Dennis Maglics instagram, you cant claim that the garment is designed by DM or that the piece look exactly as the picture unless you have contacted the real brand that sells that piece of clothing and bought it from them. I think its a fake ”brand” and its not fully following the laws when it comes to copyright and so on. Heard that a blogger contacted a lawyer because Dennis Maglic used her personal pic / video without asking. I dont think i would recomend the brand, i just like the clothes.

28 January 2019
Unprompted review
DM Dennis Maglić logo

Reply from DM Dennis Maglić

Dear Anonymous,

I'm sad to read your feedback. Of course we are following the laws, if we didn't it would not be possible for us to maintain a business for over 7 years with customers worldwide. We only use our own pictures and pictures that we are allowed to use. However, if a blogger or photographer would disagree with us using her/his photos they can easily get in touch with us and photos would get taken down immediately.

Happy to hear that you like our clothes though. That's means a lot to us!

Best regards,
Sofie Andersson
www.DennisMaglic.com

Rated 5 out of 5 stars

Highly recommend.

You have a very good fit in the clothes plus you keep the style in time.
Good customer service which is very accommodating and helps in the best way.

6 January 2019
Unprompted review
Rated 4 out of 5 stars

Make it more unique.

I think DM has modern clothing but for it to become better I’d suggest to make it more unique. This brand has very similar items to other online shops but more expensive, although I still shop from DM because I it has good costumer service and fast delivery and good sale prices. But for it to become better honestly, make it more unique and maybe lower the prices.

2 January 2019
Unprompted review
Rated 5 out of 5 stars

Love it ❤️

I think that DM’s clothes are so sickly looking and comfortable . Many think it is expensive but it is worth the price it is good quality of the clothes and they look exactly like the pictures. I have not bought anything from DM but my friends have some clothes and like to buy almost everything in DM but so much money I do not. I keep on saving for a jacket that I want from there and they would be so fun if i won !! I honestly do not know what you can improve as they might be fun with a little rea it is kind of the ones I can say.

1 January 2019
Unprompted review

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