Dekrastone Reviews 

181
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TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

All staff were great at Dekrastone - friendly, knowledgable and always happy to help. It took me 4 or 5 visits/calls to decide on a worktop and the staff were so helpful in the showroom with my indeci... See more

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Rated 5 out of 5 stars

Everyone we dealt with at Dekrastone was polite, professional and knowledgable about their products. Kris who came to measure and later to fit the worktops has an incredible attention to detail and h... See more

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Rated 5 out of 5 stars

Delighted with my new kitchen worktop - it is well installed and looks stunning. I would highly recommend Dekrastrone for a professional finish and hassle-free experience. Both the office and instal... See more

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Rated 5 out of 5 stars

Lynsey and the rest of the team could not have been more helpful - showing us lots of options and allowing us to see the larger sized slabs to gain a better visual. Really helped to make choosing much... See more

Company replied

Company details

  1. Stone Supplier
  2. also in
  3. Construction Company

Written by the company

Dekrastone Glasgow Ltd is Scotland’s premier leader in granite, Dekton, porcelain, marble and quartz products. We manufacture and install worktops, vanity units, wall cladding and bespoke stone pieces across Scotland.


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4.9

Excellent

TrustScore 5 out of 5

181 reviews

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4.9

All reviews

(181)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Top notch quality and service

I’ve just had my worktop fitted this morning and am thrilled with the finished article. I can’t praise Dekrastone enough for their friendly and professional service. Everyone in the team that I dealt with were wonderfully helpful and patient, even although delays on my side meant it took more than a year from when I first went to see them to getting the worktop fitted! Lyndsay and Emma, Scott and Michael and Graham have all been brilliant and the finish is beautiful. Not to mention a much better price than anyone else I tried. All in all, if you are looking for a quality worktop and professional service, please go and see the team at Dekrastone. Thanks guys, Susan Lennie

12 August 2022
Unprompted review
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Reply from Dekrastone

Hi Susan
Thanks so much for your kind review, we're so pleased to hear that you're happy with the result. It's been a long wait for you with all the delays you've had so I hope you'll get to enjoy your lovely new kitchen now! You know where we are if you ever need us in the future. :-)

Rated 5 out of 5 stars

Worktop and splash-back for our remodelled large kitchen

We decided to remodel our large kitchen to a very high standard. The worktop was over 5m long and we want a fully matching 50cm splash-back. We hunted around and decided on Dekrastone. They came out and measured, built templates and provided plenty of very good advice, which was not about selling more stuff but a genuine desire to provide the best quality finish. Fitting was arranged within a few days of the worktop arriving in the UK and it fitted perfect first time and no issues. The hole process was quick and efficient without any pressure from sales people, a total joy to work with these guy.

10 August 2022
Unprompted review
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Reply from Dekrastone

Hi Alex
Thanks so much for your kind review, we're delighted to hear that you were happy with the job and the service.
Our aim, first and foremost, is always to try and make sure customers get what they want within their budget so it's lovely to hear we achieved that with your project. Enjoy that beautiful new kitchen!

Rated 5 out of 5 stars

Supply and fit of worktop / breakfast bar in quartz.

Recently had my worktop/ breakfast bar supplied and fitted with dekrastone. Fantastic customer service from start to finish. Excellent workmanship and looks amazing. Wouldn’t hesitate to recommend this company. I chose emerald breccia quartz haven’t regretted it 👍

31 July 2022
Unprompted review
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Reply from Dekrastone

Thanks for your lovely review, so pleased to hear you're happy with the job and your stone choice. It looks fantastic in the photos you sent us over, enjoy!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Glad we took our time with a couple of visits to the show room.
Lyndsay was very helpful and guided us through the process from start to finish. We took our time deciding on our final worktop layout as we were nervous about putting a heavy stone worktop on top of 15 + year old Ikea cabinets. We sent numerous photographs and queries which were answered promptly and with a "no problem attitude". We changed our minds about details several times and each time asked for repricing (version 8) was again no problem. Dekrastone worked with our appliance suppliers and fitters giving us confidence that the project would go smoothly which of course it did. Michael and Graham carried out the templating, offering us advice, reassured us about the final look and checked we were happy before arriving a week or so later to fit the worktop - again done very smoothly and professionally and as expected the finish was excellent.

28 July 2022
Unprompted review
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Reply from Dekrastone

Thank you so much for the lovely review, Sue! So glad you're pleased with the results. Enjoy your lovely new kitchen.

Rated 5 out of 5 stars

Over delivered

We have been dealing with Dekrastone during an extensive kitchen refurbishment. Can't recommend them enough, professional, thorough and very approachable. All at an extremely competitive price. Both Michael and Graham who templated and fixed the countertop were extremely professional, affable and thorough. Good old fasion service, of which we see very little of these days.

14 July 2022
Unprompted review
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Reply from Dekrastone

Hi Chris! What a lovely review, thank you so much. Delighted to hear that you were pleased with the job and the service you received.

Rated 5 out of 5 stars

What a reliable and efficient company…

What a reliable and efficient company to deal with. From initial viewing and selecting stone to templating and fitting everything was carried out in a very efficient, courteous and timely fashion. I would have no hesitation in recommending Dekrastone to friends and family

11 July 2022
Unprompted review
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Reply from Dekrastone

Thanks for the lovely review, Ann! Hoping to see some pictures of the finished job because your stone choice was just beautiful! Enjoy your beautiful new kitchen.

Rated 5 out of 5 stars

Excellent service

Just finished renovating my kitchen and was delighted with the service provided by Dekrastone. Such a delight to deal with, very professional, responsive, friendly and fair. I had 4 worktops installed all with upstands, two with sink cut-outs and one of those was a 3 meter long L shape - boy was I nervous when that was being carried in. However, nothing at all to worry about, everything went like clockwork, all appointments met, no delays and quality of finish was exceptional. Well done Dekrastone and thank you.

22 May 2022
Unprompted review
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Reply from Dekrastone

Thanks for the lovely review, Louise. Delighted to hear you were happy with the job, and survived the nerves watching the pieces being put in!

Rated 5 out of 5 stars

Excellent company, excellent worktops!

We have just had 3 beautiful diamond white quartz worktops fitted for our kitchen. Scott could not have been more helpful on our initial visit to the showroom giving us great advice on what to choose. When our kitchen was installed Chris then came out to template our worktops and then to fit them less than a week later. He was hugely professional with an eye for detail. He even managed to give us the clean lines we wanted around our bay window area using upstands and fitting these to perfection. His attention to detail for silicon beading was second to none. We are over the moon with this high end service and our worktops and would happily recommend them on.

6 May 2022
Unprompted review
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Reply from Dekrastone

Thank you so much for your lovely review, Linda. So pleased to hear that you were happy with the service and the finished product. Enjoy your beautiful new kitchen.

Rated 5 out of 5 stars

Great from start to finish

A great experience from start to finish. The team were very communicative and proactive, providing advice and recommendations along the way. All resulted with excellent quality worktops.

4 May 2022
Unprompted review
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Reply from Dekrastone

Thanks for your lovely review, Adam, much appreciated! Delighted to hear you were happy with the service and the finished result.

Rated 5 out of 5 stars

Fantastic service from the whole team…

Fantastic service from the whole team at Dekrastone. Two things that stood out for me was the quality of the job and patience showed by Dekrastone during the whole process. Moved into a new build and the kitchen had issues. Already picked a stone but called them to put everything on hold. At no point was I pressured into progressing my order. I changed my stone and design several times and they were always willing and available to help. The moment I was ready to proceed, everything happened swiftly from templating to installation. Big thank you the team (Guy, Grant, Katie, Lyndsey, Kristaps, Micheal and Graham).

15 April 2022
Unprompted review
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Reply from Dekrastone

Thanks for your kind review, Tunji!

Rated 5 out of 5 stars

A fantastic service from end to end.

Dekrastone were amazing right from the moment we made our initial enquiry. They promptly provided detailed and accurate quotes from the many different options we explored, exactly what we’d asked for – this seemed impossible for other suppliers.
Thank you specifically to Lyndsay who walked us through the multitude of options available at the showroom and adjusting dates around to arrange templating and fitting, several times.
Thank you to Kristaps for his meticulousness in working out the best solution while creating the template and finally to Michael and Graham who did fantastic job fitting our beautiful Silestone Ethereal Glow worktops, they look amazing.
We are delighted with the result!

12 April 2022
Unprompted review
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Reply from Dekrastone

Thanks so much Ken, we're really pleased you are happy with the finished result!

Rated 5 out of 5 stars

I purchased a new kitchen and selected…Dekrastone best decision I’ve made

I purchased a new kitchen and selected laminate worktops. I never considered quartz worktops as I thought they were well out of my budget but my fitter told me about Scott at Dekrastone and said that I would be pleasantly surprised. I thought I would check it out and probably conclude nice but not affordable. I was so wrong. I met Scott during his busiest time and he couldn’t have been more helpful. He worked really hard to help me find worktops which were within my budget and he talked me though the process and how it would work. Replacing a kitchen is extremely stressful and Scott’s team were just amazing. Graham and Michael came out to template the worktops and they were fitted yesterday. Honestly they have transformed my kitchen to the point I think I’m in a showroom or someone else’s kitchen. I wouldn’t hesitate to recommend Scott and his team at Dekrastone. Their customer care is 100% and the products speak for themselves. If I can afford them anyone can.

10 February 2022
Unprompted review
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Reply from Dekrastone

Hi Tricia, thank you so much for your lovely review! We're delighted to hear that you're happy with the finished results. It's also great to hear that we managed to exceed your expectations regarding the cost of stone worktops. We hope you have lots of happy times in your lovely new kitchen!

Rated 5 out of 5 stars

Brilliant Service. Highly recommend.

I feel that i just have to add a little to the review my wife has left.

If you need a Stone worktop please go here first. From our first visit to the showroom to the install the service from Scott and Lyndsay and the fitting team was simply brilliant, very clear detail on the quote and the plans and more importantly superb communication.

We had a number of issues with our build and kept changing the dates for templating and fitting, it must have moved 5 or 6 times. This was no issue to Scott and Lyndsay who were very understanding and pulled it out the bag for us so that we had a working Kitchen for Christmas. I don't normally leave reviews but felt I had to add to to the review my wife left.

Look no further than Dekrastone for your stone worktop.

17 January 2022
Unprompted review
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Reply from Dekrastone

Thanks so much for your kind review James. Really glad we could help and get the kitchen in for you before Christmas.

Rated 5 out of 5 stars

From start to finish Dekrastone were…

From start to finish Dekrastone were amazing, specifically Scott. They couldn’t have been more helpful, the finished result is just perfect and was fitted in time for Christmas. Thank you all so much, first class service.

17 January 2022
Unprompted review
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Reply from Dekrastone

Thanks Susanne, really pleased to hear you were happy with the job.

Rated 5 out of 5 stars

Excellent service from a first rate company

Having decided to give our kitchen a makeover with new worktops we decided on Quartz replacements. There are many suppliers out there who talk a good game, but the team at Dekrastone know how to walk the talk. That’s what sets them apart from the herd.
From the first email enquiry giving them sizes from an excel spreadsheet drawing – they produced a good estimate A visit to the showroom introduced us to Scott. He took time to sketch out the kitchen and provide a proper estimate.
This was followed by a visit from Kris and colleague from the fabrications who spent several hours accurately measuring the job and producing a template. This was important as the gas hob sat on peculiar, shaped set of cabinets.
I needed a plumber/gas engineer to disconnect the water etc. as well as have my old worktops removed and Scott arranged this in the quote. The plumber, Harrison turned up an hour before the installation team and this went smoothly. He came back the following day and reconnected everything back up.
When the installation team installed the worktops, you could see the excellent craftmanship of the fabricators. Every corner was rounded, and the edges chamfered to perfection.
Scott came back for an after-care visit to inspect the work.
Overall, I would highly recommend Dekrastone as a company who carry out excellent work with professional personal service.

28 November 2021
Unprompted review
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Reply from Dekrastone

Thank you for your lovely review, delighted to hear you were pleased with the service and your finished worktops.

Rated 5 out of 5 stars

Excellent service & product

I am over the moon with the worktops and guidance I received from Guy, Lyndsay and the fitting team at Dekrastone. What I really loved about them was their attention to detail, quick turnaround and overall finish. Plus Dekrastone’s customer service was second to none. I felt very confident in their team and will definitely be using them again in the future and would have no hesitation in recommending them to anyone.

13 October 2021
Unprompted review
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Reply from Dekrastone

Thanks so much for your lovely review! Delighted to hear that you're pleased with the final result and the service. Enjoy your new worktops!

Rated 5 out of 5 stars

I'm really pleased I bought my kitchen…

I'm really pleased I bought my kitchen worktop from Dekrastone. All the team are extremely professional, very knowledgeable and highly efficient. From when I chose and ordered the stone, to the template and then the fitting I recieved five star customer service from each and every team member.

I especially want to say a big thank you to Lyndsey. She was very very helpful and patient. She made sure I was kept in the loop at every stage of the process. And was always happy to answer any of my queries. Thankfully the prices are very competitive too which was a huge bonus.

I'm really happy with my worktop and the finished result. My kitchen looks amazing. Big thanks to Guy and his team!

5 October 2021
Unprompted review
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Reply from Dekrastone

Hi Abeera, thanks so much for your lovely review. Delighted to hear you're pleased with the final result. Enjoy your new island and please let us know if we can help with anything else in the future!

Rated 5 out of 5 stars

Excellent end product and service

Absolutely delighted with worktop for our new kitchen. It looks beautiful. Service from Dekrastone was superb from beginning to end. They couldn’t have been more helpful despite having to be contacted on numerous occasions over a period of more than a year due to COVID. The fitters were great and even went back to cut a new piece when they decided it didn’t match up. Thank you.

Ann Hamilton

30 September 2021
Unprompted review
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Reply from Dekrastone

Hi Ann & George! Thank you so much for the lovely review; delighted to hear you're happy with the finished result, we aim to please. Happy new kitchen!

Rated 5 out of 5 stars

Fantastic Product, Fantastic Service

That feelgood feeling that I sometimes get when first entering an establishment and meeting the staff, was there and just continued...After visiting few other suppliers we arrrived at Dekrastone and settled. Lyndsay met us and was very attentive, and if she didn't know an answer she asked someone who did, no pretence. Easily planned by Scott, and his team, templates made by Chris and fitters who just came done the job and left, no fuss, no hassle...just easy!
The Sensa, Colonial White granite looks fabulous and shines. Pictures when backboards are finished.
Would recommend to anyone and everyone. Great product, thank you.

15 September 2021
Unprompted review
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Reply from Dekrastone

Thank you for the lovely review Jim, it's very much appreciated! Delighted to hear you're happy with the service and the finished result. Can't wait to see some photos when everything is finished off!

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