DeepL Reviews 688

TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the subscription model, citing issues with limitations and unexpected charges. People also frequently encountered problems with the app, including crashes, instability, and difficulties with basic functionalities like typing or translating documents. The user experience was often described as dreadful due to poor design choices, such as excessive blank space and small working frames, which hindered productivity. However, some people were satisfied with the product's quality, especially for professional or technical content, and found it superior to other translation tools. A few other people also felt that the user experience was positive, praising its ease of use, speed, and reliability, particularly for daily translations and integration with other applications.

What people talk about most

User experience

People report ambiguous experiences with user experience. Many reviewers express frustration with issues like... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers express disappointment, noting a... See more

Application

Customers consistently note ambiguous experiences with the app. Many users praise its usefulness for... See more

Subscription

Customers express significant dissatisfaction with the subscription process and terms. Many report issues... See more

Product

Users describe ambiguous interactions with the product. Many reviewers praise its quality, especially for... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I was really happy with Deepl Pro since 2021. But they introduced without warning in june 2025 a "new" version full of AI-like crap. See all comments here that prove that this version is a nightmare... See more

Rated 2 out of 5 stars

I've been using deepl for 4-5 years at least, as a translator. At first, it seemed to offer superior quality to that of google and many other competitors, so worth subscribing for a fee. However, in t... See more

Rated 2 out of 5 stars

I use DeepL for Japanese to English. It's good sometimes but totally awful sometimes. Problems: the developers were too lazy to load common Japanese grammar and idioms (I have pointed this out to t... See more

Rated 2 out of 5 stars

You really can’t recommend DeepL in good conscience anymore. It’s maybe fine for translating texts in general, but if you let DeepL translate something you actually intend to send, you have to be ext... See more


Company details

Written by the company

Ever since the launch of DeepL Translator in August 2017, DeepL has been setting records for machine translation quality.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

688 reviews

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Replied to 5% of negative reviews

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Rated 4 out of 5 stars

A very good application for scientific texts

I have been using DeepL for approximately two years. With both literary and non-literary texts. There are problems with literary texts, e.g. Czech writer Karel Čapek. Practically, no phrase may remain as such, the text must be refined. Nevertheless, it reduces the time of translating by approximately 15–20%, which is not bad.
The application works considerably better with non-fiction. I have tested mainly with texts using terminology specific to history, archaeology and linguistics. The results seem good, even excellent. For example, a 10-page study in linguistics has been translated very fast, and with very few errors.

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Good translator that catches the context

It's a very powerful translator. I mostly use it between English, French, and German. However, a couple of years ago they added Ukrainian, and this comes handy sometimes.
The translator traces the context: if I choose to translate some word in a specific gender or in a specific way (you = "tu" or "vous"), it propagates this way of translation to all the text that follows.

The only improvement suggestion that I have is that if I change another word earlier in the text, then other words later in the text get reset to their default translation. But maybe this is a limitation of the free version?

6 January 2026
Unprompted review
Rated 4 out of 5 stars

Good and fast

Like it very much. It translates very fast and well, but when there is a lot of text, it makes some mistakes.

6 January 2026
Unprompted review
Rated 4 out of 5 stars

Good rewrites

Mostly, I use DeepL to improve my German and Spanish writing. (I'm a native English speaker.) The suggested rewrites, which I employ sentence-by-sentence, are generally clear and often include helpful adjustments to vocabulary and phrasing.

6 January 2026
Unprompted review
Rated 4 out of 5 stars

I’m translating from contemporary Dutch…

I’m translating from contemporary Dutch into English. News articles are usually translated flawlessly, but more technical, higher level Dutch, or academic Dutch can be very frustrating because Deepl provides multiple translations that only differ slightly. Nevertheless, I have to slug through all those duplication to eliminate them. Upon reading a review of Deepl’s work, I still find duplication.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

I use DeepL on my Windows PC and iphone

I use DeepL on my Windows PC, everyday. What makes DeepL so great is it's integration into other apps, like Signal and Facebook messenger.

You can even use hot keys to access DeepL with apps that don't (or won't) integrate with DeepL, such as WhatsApp.

The phone app is great also.

It's excellent.

6 January 2026
Unprompted review
Rated 3 out of 5 stars

Disappointing update

For a while, this was my go-to quick translator. Then they did an update last fall & Pro no longer works on my older imac. So I will not be renewing my subscription.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

I have used both the free and paid…

I have used both the free and paid versions and it has been very good. I agree with some people that the use of AI has degraded some of the functionality but, as an occasional user I am very happy with it and I am grateful for the free facility when I don't need to do large and complex translations. I find it disheartening that some people seem to feel entitled to perfection without any investment.

1 January 2026
Unprompted review

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