Deep Blue Dive Reviews 2,915

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Extremely quick delivery, items exactly as described. Would very happily purchase from here again.

Rated 5 out of 5 stars

Item arrived fast and actually before expected. These guys have always been fantastic, so I wanted to support them.

Rated 4 out of 5 stars

I have placed two orders of multiple items in the last 2 weeks. At very competetive prices. Both arrived within 3 days of ordering with just one item missing which was noted on the invoice as "to foll... See more

Rated 5 out of 5 stars

Great stock and very responsive service. Let me know that my choice of TUSA mask may take a while to arrive from supplier, and offered alternatives. I chose to wait, expecting I might have to chase, b... See more

Company details

  1. Dive Shop

Information provided by various external sources

If you’ve ever visited the North-East Coast of England you might have been lucky enough to experience some of the most exciting and challenging diving in the British Isles, and we get to enjoy it all year round! The experience of diving in the North-East has shaped Deep Blue Dive to become the brand it is today. Deep Blue Dive opened its doors in 1997. Since then we’ve been dedicated to providing a comprehensive selection of diving equipment from established brands like Scubapro, Apeks, Mares and Waterproof at the best price possible. All that, while never compromising on service or experience. Homed in Whitley Bay, near Newcastle-Upon-Tyne our team services the North-Easts thriving Scuba Diving and Watersports community while offering the same enthusiasm and technical knowledge to our customers online and worldwide. Not only do we supply diving equipment and services but we provide dive and swimming training in our Eco Friendly Pool.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

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Rated 5 out of 5 stars

One very happy snorkler

I was after Mares x vision ultra liquid skin mask and deep blue dives kit price meant i got the snorkle for £5. I did contact them to confirm items were in stock. Fast delivery, well packed free neoprene strap cover. Highly recommended

21 July 2022
Unprompted review
Rated 5 out of 5 stars

Good

Good interaction via email. Phoning seemed to be problematic but overall a really good experience

10 July 2022
Rated 1 out of 5 stars

Sell things they don't have!

I honestly can't understand why their rating isn't lower. Consistently sell items that they do not have in stock, in one case I waited months. Told me in November 21 that an item was held up at French customs, when the item finally arrived it had a February 22 manufacturing date on it, so unfortunately I can't trust a word they say. Avoid.

8 July 2022
Unprompted review
Rated 5 out of 5 stars

I was given the wrong size to order for…

I was given the wrong size to order for someone else I emailed and a lovely man called Paul sorted it out straight away and sent the right size for me fabulous customer service as a water sport family I wouldn’t hesitate to use this company again.

Alex

8 July 2022
Rated 1 out of 5 stars

Awful

Awful, haven't received my order.. tried to contact and no reply, noone answers the phone! Stay away!!!

4 July 2022
Rated 1 out of 5 stars

No answer on telephone or email

Placed an order over a week ago and still awaiting delivery despite the item showing as in stock on their website.
I've tried for 2 days to contact them by phone and get an automated assistant, transfer to operator but no one answers.
Tried to email them at the Info@email address and again no response.
I will be contacting the credit card company to get a refund

30 June 2022
Unprompted review
Rated 4 out of 5 stars

Deep blue dive no problems

Purchased from Deep blue dive with no problems, good prices.
However they could improve communication. I received no order confirmation, or delivery details via email. Checked spam but nothing sent.

18 June 2022
Rated 4 out of 5 stars

I ordered the Scubapro SH2 Hanger

I ordered the Scubapro SH2 Hanger. It was easy to purchase on site and the item was delivered within a couple of days. The item was well packed. I hadn't expected the hanger to be so large! However it will hold my swim shoes and gloves so it's probably meant to be big. It looks robust so hopefully will last many years. Would purchase from Deep Blue Dive again.

12 June 2022

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