Mushfieka is a great consultant , and her help telephonically regarding the 3month break is much appreciated but still not 100% clear or understandable. Does the 3month break mean that after the... See more
Company replied
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Review summary
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Lendelwa was very helpful and assist in getting my matter resolved a quickly as possible. The problem I incurred was getting someone to help me after numerous calls and emails I finally got help from... See more
Company replied
Laaiqah Khan | Client Relationship Manager gave relevant information and feedback. She also made me at ease that things are going well with my profile
Company replied
Amazing service from Mushfieka who assisted me today, only 1 day after sending through documents for a payment break. She was extremely helpful with all questions I had. She also explained what need... See more
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Company details
Written by the company
DebtBusters is South Africa's most awarded debt solutions provider, having guided over a million South Africans onto their debt-free path. We offer debt management solutions, personalised plans and unwavering support to help you regain financial control.
Contact info
4th floor Mutual Park, Jan Smuts Drive Pinelands , 7405, Cape Town, South Africa
- 0869990606
- info@debtbusters.co.za
- www.debtbusters.co.za
4.1
Great
279 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Always on top of what needs to be done
Always on top of what needs to be done, consistent and supportive through every step of the process. Great Job!
30 April 2026
Reply from DebtBusters
Dear Client,
Thank you for taking the time to share your positive experience with us at DebtBusters. We are thrilled to hear that you found our team to be consistent and supportive throughout your journey. Your feedback is greatly appreciated and motivates us to continue providing exceptional service to all our clients.
Best regards,
The DebtBusters Team
The agents always go the extra mile and…
The agents always go the extra mile and the most friendliest humans I've encountered. 😄
29 April 2026
Reply from DebtBusters
Dear Client,
Thank you for taking the time to share your positive experience with DebtBusters. We are delighted to hear that our agents have made such a favourable impression on you with their dedication and friendliness. Your kind words are greatly appreciated and motivate us to continue providing exceptional service.
Thank you once again for your support!
Sincerely,
The DebtBusters Team
They assisted me when i was in need if help…
They assisted me when i was deep in debt and as soon as i my job finished they called me and helped me take break as soon as possible,and i will definitely continue using them as soon as i find another job until my debt is done ,they are the best and give the best prices
28 April 2026
Reply from DebtBusters
Dear Chagon,
Thank you for your wonderful review and for sharing your positive experience with us. We are delighted to hear that our team was able to assist you during a challenging time and that you found our service valuable. Your continued trust in DebtBusters is greatly appreciated, and we look forward to supporting you further on your journey to debt freedom.
Warm regards,
The DebtBusters Team
Reply from DebtBusters
Dear Client,
Thank you for taking the time to share your positive experience with us at DebtBusters. We are thrilled to hear that you found our service to be excellent. Our team strives to provide the best possible support to our clients, and your feedback truly motivates us.
We look forward to assisting you again in the future.
Warm regards,
The DebtBusters Team
The lady clarified the query I had and…
The lady clarified the query I had and promised to give feedback on why my installment increased
22 April 2026
Reply from DebtBusters
Dear Thandazile,
Thank you for your wonderful feedback! We are delighted to hear that our representative was able to assist you in clarifying your query. At DebtBusters, we strive to keep our clients informed and satisfied. Should you have any further questions or require additional assistance, please don’t hesitate to reach out.
Warm regards,
DebtBusters Team
I am having something to put for my…
I am having something to put for my kids on the table and have little money left to push the month
23 April 2026
Reply from DebtBusters
Dear Client,
Thank you for your uplifting review. We understand the challenges that come with financial difficulties, and we are glad to hear that you're managing to provide for your family.
At DebtBusters, our aim is to support our clients during tough times. If you have any specific queries or need assistance with your financial situation, feel free to reach out to us.
Kind regards,
DebtBusters Team
The lady who just called me was so…
The lady who just called me was so lovely and comforting
23 April 2026
Reply from DebtBusters
Dear Client,
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our representative to be lovely and comforting. Our team strives to provide exceptional service, and your feedback encourages us to keep delivering the best for our clients.
If you have any further questions or concerns, please do not hesitate to reach out.
Warm regards,
The DebtBusters Team
This is a SCAM,i wrote countless emails…
This is a SCAM,i wrote countless emails and told debtbusters to CANCEL my application before 17.2 form was issued.i contacted NCR and explained my situation and they told me that it is possible to cancel the application before 17.2 agreement but KUDZAI CHIVAMBA went ahead and flagged all my paid up store accounts and credit cards that were not even listed on the application.
I made it very clear on the emails that i will not be part of the process & will not let you debit even a cent from my bank account,but the so called Kudzai Chivamba did not honour his promise to proceed with rejection.
I feel so scammed,and my rights being violated.i am so disappointed and my financial freedom was taken away from me.i will not encourage any one to be part of this crap,its like being in prison and jailed for life.you are such a disgrace for taking advantage of my situation.
3 April 2026
Unprompted review
Reply from DebtBusters
Dear Mamela,
Thank you for taking the time to share your concerns. We sincerely regret to hear about your experience with our services.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
This is a scam
This is a scam , even after I told them to cancel the application before they shared the 17.2 I called NCR and they told me that it is possible to cancel the application before 17.2 agreement but Simamkele Booi continues to be a god and proceeded with the application.
I will not be part of the process,I declare.
I was harassed and my rights were violated.
I will wait for them to send the court date , my lawyers are ready.
We are tired of people scamming people because of business and that they want to reach a certain numbers by force.This I will take to all platforms to make them aware of the matter,
18 March 2026
Unprompted review
Reply from DebtBusters
Dear Thato,
Thank you for sharing your concerns with us. We take all feedback seriously and are committed to addressing any issues our clients may face.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Great customer service
Great customer service. Well informed and detailed information provided
13 April 2026
Reply from DebtBusters
Dear Sibongile,
Thank you for your wonderful review! We are delighted to hear that you experienced great customer service and found our team well-informed and detailed in their assistance. Your feedback motivates us to continue delivering exceptional service.
We appreciate your support and look forward to serving you again.
Warm regards,
The DebtBusters Team
I had a 50/50 experience
I had a very bad experience, where I had to call almost everyday, every week just to get my issue sorted, sometimes when you reach out to your consultant you are told that they are on leave or lunch, struggled to get call back but there was a consultant who tried to help me out a couple of time ( Zilungile) she was helpful
15 April 2026
Reply from DebtBusters
Dear Ishmael,
Thank you for your feedback. We are sorry to hear about your experience and understand your frustration with the delays and difficulty in reaching your consultant.
This is not the level of service we aim to provide. We do, however, appreciate your kind words for Zilungile and will be sure to share your feedback with her. Your concerns will be reviewed to ensure you receive the support you need.
Kind Regards,
Debtbusters.
Reply from DebtBusters
Dear Emmanuel,
Thank you for taking the time to share your positive experience with DebtBusters. We are delighted to hear that you appreciate the support and services we have provided. Your satisfaction is our top priority, and your feedback encourages us to continue delivering the best possible service.
We look forward to assisting you in the future.
Warm regards,
The DebtBusters Team
Laaiqah Khan | Client Relationship…
Laaiqah Khan | Client Relationship Manager gave relevant information and feedback. She also made me at ease that things are going well with my profile
15 April 2026
Reply from DebtBusters
Dear Client,
Thank you for taking the time to share your experience with DebtBusters. We are glad to hear that Laaiqah Khan provided you with relevant information and made you feel at ease regarding your profile. Your satisfaction is very important to us, and we strive to deliver exceptional service to all our clients.
Should you have any further questions or require assistance, please do not hesitate to reach out.
Kind regards,
The DebtBusters Team
Reply from DebtBusters
Dear Nhlanhla,
Thank you for your wonderful review! We are delighted to hear that you found our service to be seamless and that we could assist you during a challenging time. Your feedback is invaluable to us as we strive to provide the best possible experience for our clients. Should you need any further assistance, please do not hesitate to reach out.
Warm regards,
The DebtBusters Team
Yoh was a worrible lying consultant…
Yoh was a worrible lying consultant called Simamkele Booi , today my family lost thousands of rands because of her lack of knowledge of what she is doing.Had she told me to move my insurances on time I wouldn’t have been in deep shit . Have been sending her emails since 24.march 2026 to cancel the application to date she had done nothing.Then she allows her friends to call and harass me .I am disappointed very disappointed also her leader Lebohang has done nothing about it.I need someone who can assist me ASAP
20 March 2026
Unprompted review
Reply from DebtBusters
Dear Thato,
Thank you for sharing your concerns with us. We sincerely regret to hear about your experience and understand your frustration.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Debt busters gave me peace of mind
Debt busters gave me peace of mind, and I love the kindness of the staff, I'm assigned to communicate with Laaiqah, so helpful, kind and make regular follow ups and gives update.
13 April 2026
Reply from DebtBusters
Dear Magdeline,
Thank you for your kind words and positive feedback regarding your experience with DebtBusters. We are delighted to hear that our staff, particularly Laaiqah, has provided you with peace of mind and exceptional support. Your satisfaction is our priority, and we appreciate your recognition of our team's efforts.
Should you need any further assistance, please do not hesitate to reach out.
Warm regards,
The DebtBusters Team
Debt busters is a scam
Debt busters is a scam, I finished paying all my debts February. Till today even April they still debiting money from me I sent all the paid up letters still. If anyone can help me take legal actions against them please help this is too much now.
13 April 2026
Unprompted review
Reply from DebtBusters
Dear Zandile,
Thank you for taking the time to share your concerns. We are genuinely sorry to hear about your experience and understand your frustration.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Their service is outstanding
Their service is outstanding. I am able to see the payment progress on my accounts.
9 April 2026
Reply from DebtBusters
Dear Kearabetswe,
Thank you so much for your wonderful feedback! We are thrilled to hear that you find our service outstanding and appreciate the transparency in monitoring your payment progress. Your satisfaction is our priority, and your support motivates us to continue delivering excellent service.
Should you have any further queries or require assistance, please don't hesitate to reach out.
Warm regards,
The DebtBusters Team
Agent was very helpful and explained…
Agent was very helpful and explained everything to me ,she was also very understanding and compassionate.
9 April 2026
Reply from DebtBusters
Dear Dejandrey,
Thank you for your wonderful review. We are delighted to hear that our agent provided you with helpful guidance and demonstrated understanding and compassion during your interaction. Your positive feedback is greatly appreciated as it reinforces our commitment to customer service excellence.
We look forward to assisting you again in the future.
Warm regards,
The DebtBusters Team
Reply from DebtBusters
Dear Megan,
Thank you for taking the time to leave us such a positive review. We are thrilled to hear that you had a very good experience with our service at DebtBusters. Your satisfaction is our top priority, and we appreciate your support and trust in us.
We look forward to serving you again in the future.
Warm regards,
The DebtBusters Team
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