I love what this program has to offer & find it illuminating for the new, somewhat confusing AI platforms. I did have problems connecting with customer service, & became frustrated when I could not... See more
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Mastermind.com is the brainchild of Tony Robbins and Dean Graziosi’s 60+ years of success in the sell-what-you-know industry. With just a monthly subscription you gain access to the tools and education you need to make your knowledge business thrive. With your subscription, you gain exclusive access to a library of resources, like, 70+ original courses to guide your growth and momentum, new monthly releases, live training sessions, the implementation system to bring your ideas to life and the most supportive, mission-driven community on the planet. Mastermind.com is the all-in-one platform for helping anyone turn their expertise into impact.
1776 N. Scottsdale Rd, PO BOX 8047 , 85257, Scottsdale, United States
Replied to 100% of negative reviews
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I initially had an issue with recurring charges I didn’t realize I had signed up for, which was frustrating. However, when I reached out to Mastermind’s customer service, they were responsive, professional, and ultimately issued a full refund for the monthly subscription charges while keeping my one-time VIP package active.
Kyree in customer service handled my concerns with understanding and efficiency, and I appreciated the clear communication throughout the process. While the billing setup could have been clearer up front, the way the team resolved my issue showed integrity and a genuine focus on customer satisfaction.

Reply from Mastermind.com
I signed up for the $1 Thrive event and was automatically charged $47/month for three months without clear consent or access to cancel. Support admitted the issue by refunding one month “as a courtesy,” but refused to refund the remaining two.
It’s a shame, because the Thrive event itself was a good experience, and I might have returned to Mastermind in the future. But the way billing and support have handled this makes me lose trust completely.
Shortcuts in business are not good business. And I honestly wonder how Tony Robbins can allow his good name to be associated with this.
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My reply to MasterMind.com:
In today’s climate, honesty and integrity from companies, governments, and individuals should be held to higher standards. I also question the fact that Mastermind promoted the $1 sign-up as a way to “feed homeless Americans.” That created goodwill and trust, but in reality, it feels like it was just a gateway into hidden charges.
I am asking Mastermind to take accountability for the wrongs you are doing. And as you can see, this is my first review ever on Trustpilot. That alone says a lot — I felt strongly enough about this experience to take the time to speak up.
When trust is broken, it’s hard to regain.
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Update:
I have now received a full refund ($141). I appreciate that the issue was finally resolved. However, the process required far too much time and effort — energy I could have invested in building my business instead of fighting for what was right.
But sometimes you have to put your work aside and stand up for principles.

Reply from Mastermind.com
What made your experience great?
The experience was amazing because of the warmth and genuine support I felt from Dean and his entire team. The 30-day challenge was life-changing—it helped me grow personally, strengthen my mindset, and focus on creating a better future.
What is this company doing well?
This company does an excellent job of inspiring people and providing practical tools for real change. The communication is heartfelt and motivating, and you can feel that the whole team truly cares about the people they are helping.

Reply from Mastermind.com
- It made quite an impact. To follow it from the beginning in the end was so worth it. 100 % worth it. Inspirational. Encouraging. Not to forget down to earth - End of the rainbow reachable when willing to commit. Gave something to look forward to. To take the next step. To learn more, to grow more.

Reply from Mastermind.com
They responded quickly, and were very accommodating for my needs!

Reply from Mastermind.com
An extremely optimistic team that is able to kindly advise a person, shows the way to change your thinking in a good way. Always treat you like your best friend. I am already changing my daily habits and will not stop. And all this remotely. You know, what drives me the most is their concreteness. I wish them only the best in the future. People intuitively feel and follow such personalities because everything they tell/share comes from the heart and personal bitter experience, a difficult path. What is most amazing is that they share that experience. They simply live in that feeling of certainty. They encouraged me to act very strongly even though I am a very closed and modest person.

Reply from Mastermind.com
The consistent support when I truly needed it. Mastermind is like the parent(s) I wished I had providing structure in areas I didn't even know I needed it. Thank you SOUL MUCH!

Reply from Mastermind.com
Sharp, Knowledgeable staff, pleasant and caring; they work with you- teamwork; very helpful and great sounding boards

Reply from Mastermind.com
Excellent service, etiquette & support, I’m grateful for Dean, Tony & mastermind team for mentoring me with very kind and respectful knowledge, tips and advice from 2021 right up to present day. As an athlete, artist and producer I have a lot of gratitude for everyone at mastermind that has helped guide me towards the success I am living in today. The future is bright and mastermind.com is the vehicle to inspire the world to be better and more productive & prosperous. Thank you & God bless

Reply from Mastermind.com
Amber was the representative that I spoke with, however each and every member of Team Tony Robbins has always made me feel warm and welcomed during every interaction!

Reply from Mastermind.com
Sherri was such an incredible help to me and went above and beyond to address my issue. I recently experienced financial hardships and the mastermind team was able to support me in a way that allowed me to stay in the program while I get back on my feet! They are what every company should be!

Reply from Mastermind.com
Great community, great resources, awesome experience, continues neverending improvement.
Join the chariot!

Reply from Mastermind.com
Outstanding service that goes above and beyond. Highly recommended.

Reply from Mastermind.com
This product is quite intetresting and updated
Thank you
Antonina Becciu

Reply from Mastermind.com
Not my first time leaving a review for tech help for Mastermind.com - stuff is going to happen given the nature of tech, but I so appreciate how quickly MM support (George in this instance) responds and engages in the issue in order to resolve it, whether it’s figuring out it’s on my end or their end. Appreciate!

Reply from Mastermind.com
I have recived a quick answer from your support team, and they did they thing in the system for me. I didn't need to clik or search further. It was done the way I wanted. It was done how I wanted it.

Reply from Mastermind.com
Sometimes getting lost can be fun trying to get found. But getting lost Sometimes is no fun and that's where Mastermind helped me so genuinely I feel like an entire now person. MASTERMIND has your back. 💯 %

Reply from Mastermind.com
The information is great and the words are needed at times when people need them,I'm thankful to have this at my disposal

Reply from Mastermind.com
I had lot of difficulty creating a funnel to sell my course, but was stumped that Funnels only offers a monthly payment plan (forever) for customers instead of a paid in full option.
I have just received an "How To" detailed email with exactly how to set up one-time payments in a funnel. Thanks!!!

Reply from Mastermind.com
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