Deals4u Reviews 

The delivery man was not helpful as he was asked to help put the machine in the kitchen which is downstairs. He had the item on a trolley so it would not have been too much to ask as the kitchen is downstairs on the flat. He said he was not allowed to deliver the item inside the house so just left the dishwasher inside the front door, with the front door wedged open. My husband, who is 73, was left with the dishwasher stuck at the front door, he couldn't even shut the door.

The service was excellent, protective wrapping was great. A trackand trace facility would gild the lily.

Did a search on a comparrison web site and Deals4u came out as the cheapest. Their contact with me was good and the product was delivered within a few days and on time. Recommend!

When we first ordered our Bosch Dishwasher, the advertisement said that delivery times would be 4 days, the e-mail response to our order said delivery times would be 10 days and there was no way to get anymore clarity on the exact date. The price was fantastic but the customer service on this product was worth three stars. If time is not the essence, they have a great price and good service. They were accurate on their time and day of delivery when they texted me.

The service was as promised, but why do I have to wait 8-10 weeks for the extended guarantee documentation? Why wait so long to send the information to Domestic & General?

CANNOT FAULT ANY ASPECT OF OUR PURCHASE.WOULD DEFINITELY RECOMMEND THIS COMPANY.

Goods arrived on time, as specified and in good condition. The price was the best we could find at the time. Have allocated 4 stars because we have only used this company once, but based on that experience we would use again.

Product arrived on schedule and as described

Cheapest deal available for the dishwasher. Delivery quoted as being within 2 weeks I think - and it was delivered within those 2 weeks. No choice on the delivery date - we were contacted with a delivery date near the end of those 2 weeks.

Very good service, and the prices are very competitive. The only downside can be that you may have to wait over a week for them. However, in view of this I would use this company again.

This company dealt with everything in an efficient manner, kept me informed and delivered the right product in good time. Their price was the best I could find on the 'net. What more could you ask? I'm very satisfied. Thanks

Best prices around, faster than expected delivery, and the Cust service was 1st class.

Well done

I ordered an Elica cooker hood on 2/01/12,the order was acknowledged promptly and a date given for delivery from the manufacturer. Delivery on 9/01/12, as promised and on time -so far so good. Unfortunately when unpacked the unit was damaged, and, as the packing was in good order it must hav been packed in that condition. I reported this by email, with supporting photo, to deals4u within 1hour of receipt.I received no acknowledgement of this email,and followed-up the next day with a request for contact.On the following day(11/01/12), I received an email saying that my email had been forwarded to the manufacturer, followed later by another email saying there were no more hoods in the country, and I must await new supplies from Italy the following week.
During the following weeks I had to send several further emails chasing the situation, each time being told "they will arrive next week'. Finally made telephone call to Elica, and given the excuse that the factory had been closed for a month due to snow!! Followed this up with call to deals4u requesting they chase and confirm a definite delivery date. On this occasion a date was given, this was subsequently confirmed by Elica, and delivery occurred on 29/02/12 - some 8 weeks after order.
On no occasion were deals4u proactive in chasing this for me, and every prompt was originated by me; further deals4u have made no attempt at contact to check if delivery has been received and in satisfactory condition.
They are effective and efficient in the first instance, BUT, when things go awry they appear to have no protocols or inclination to deal with it.
They may be competitive on price, but need to recognise that customer service is equally important.

Ordered tumble dryer from this company.Very pleased with the dryer at this amazingly low price.I had emails to tell me when to expect delivery,also phoned with a query,phone was answered instantly,a very pleasant lady gave me the info I needed.
The delivery driver phoned the day before to give me a delivery time slot 7am to 9am,he arrived 7.15am.
Completly hassle free from ordering to delivery.
Well done Deals4u team!
I would certainly order again from them.

Our washing machine had started to leak so definitely time to get a new one! A quick bit of research online and we found the model we were looking for, from the Bosch WAE range.

After that, it was a case of finding the best price and the quickest delivery. We came across the Deals4u site with a very good price and a quick phone call to them (very helpful on the phone) gave us a delivery time of 5 days - slightly longer than we wanted but the next competitor was significantly more expensive for a 3 day delivery.

We went ahead and placed the order and lo and behold, we received a phone call on the 3rd day from the delivery company to say that they could deliver it that day! So, we ended up getting the machine in an excellent timescale - and for a great price.

I would highly recommend Deals4u and will use them again for any other appliances I might need.

I choose deals4u for my new white knight tumble dryer mainly due to the price and the good reviews but have been thoroughly disappointed with the service.
I received an email to say they would be in touch with delivery info but that never happened then after a week (i should have received it in under 7 days) they eventually replied to my email and said again they would be in touch about delivery next week.
It was only on Monday (2 days ago) when I contacted them and threatened to cancel my order if i didn't get a date within the hour that they actually phoned and said i would receive Wednesday (today) late morning.
Though at 9.30am it arrives in pouring rain and delivery man "can't step in the house" so leaves me to deal with it half in my porch. This was a right struggle and just lucky i was slim enough to be able to get round it and strong enough to at least move it into my passage. He would have only needed to put one foot in the porch just enough to place it over the step into the house. Thankfully it wasn't something heavier.
Do not recommend and will NOT BE USING AGAIN.
Wish i had paid the extra £10 and gone with someone else.

First time customer. I bought a White Knight Tumble Dryer last week. Item was cheaper than other stores, delivery time frame/day was given and this happened with no problems. No problems with the item/delivery. When I asked for a copy receipt, it was promptly posted out. Prompt response from Joanne in Customer Care by email regarding this. Would happily use again and fully reccomend.

I ordered a Polti 3000 lux steamer on the Thursday morning and expected it to be delivered by Saturday, unfortunately I had read the delivery wrong and waited in all day on the Saturday for it not to be delivered. I sent Deals4u and email asking why it had not been delivered and they quickly responded to my enquiry. Joanne from the customer service team stated it was 2 WORKING DAYS for delivery (my fault entirely). She added that she had tracked my order for me and it was on the van ready for delivery on the Monday. I couldn't thank her enough. I would definitely use Deals4u again.

I ordered a new Neff microwave to fit in a kitchen unit as a replacement for one which had failed after many years service. Price offered was excellent AND a 2 year guarantee. Promised delivery in 7 working days, it was. Arrived direct from manufacturer. Installed, up and running. Now eating baked potatoes again!