Deakin's Plumbing & Heating LTD Reviews 

176
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional quality of the service, noting that engineers arrive promptly and handle complex plumbing repairs with remarkable skill. Clients deeply appreciate the clear communication maintained throughout the entire process, as technicians thoroughly explain every single step of the work being performed. Some people also felt that the new boiler installations and routine annual services were completed efficiently, ensuring systems operated perfectly without experiencing any disruptions. Reviewers frequently mentioned that the working teams consistently respected their home environment by protecting floors and leaving every area exceptionally clean.

What people talk about most

Service

Consumers find service to be exceptionally positive, frequently praising the polite, tidy, and knowledgeable... See more

Staff

Customers consistently note positive experiences with staff, frequently praising engineers for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Issues with toilet flush. Alex from Deakins performed a great service and repaired my toilet. He was very professional and friendly. He showed and explained every step along the way as t... See more

Rated 5 out of 5 stars

I contacted Deakins to install a full central heating system. New boiler. Copper pipes, radiators, so not a 1 day job! 5 days later, work completed to a very high standard. Neil and Riley... See more

Rated 5 out of 5 stars

I had Deakins replace a combination boiler located in my loft. From first contact through to completing the job Deakins were extremely professional and great to deal with. On the day the plumbers we... See more

Rated 5 out of 5 stars

They are the best in the land at everything and in every way from start to finish . We run property and have had one duff engineer after another over the years but thankfully now I found Deakins who h... See more


Company details

  1. Boiler and Heating Service

Information provided by various external sources

“With Domestic & Commercial Clients across the North West our business was built on hard work, professionalism and commitment to remaining at the forefront of technological advances in Plumbing and Heating. Our team has been handpicked and trained to the highest standards in order to offer an extremely skilled level of plumbing and heating services. We pride ourself on our honesty, reliability and quality.” (Managing Director)


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

176 reviews

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No recent history of asking for reviews

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4.7

All reviews

(176)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Servicing of boiler

Muz serviced our boiler this morning. From the moment he stepped out of the van, he was friendly and cheerful. Muz explained what he would be doing and that when he tested the boiler after the service, he would not be changing any of the settings.

After completing the job, he informed us that everything was good and showed us that he had taped the servicing print out to the front of the boiler for ease of viewing, should any future work need to be done.

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Service I can trust

As a Landlord, it is important to have someone to carry out repairs that is quick and reliable. I have been using Deakins for a while now and found them to be efficient and reasonably priced.

12 April 2024
Unprompted review
Rated 4 out of 5 stars

Deakins plumbing

Ian, fitted and replaced our shower today, 08/08/24, lovely neat job, nice guy, very efficient, Thanks Ian 👍

One criticism though for Deakins
today ...
Ian turned up at 8 am, we were booked in for between 10-12, 8 am was the original time offered, but we refused as it was too early, someone in the office obviously forgot to write it down, I was still in my Pj's 🙄 😬 👎
(Not Ian's fault of course)

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service from everyone at Deakins…

Brilliant service from Muz at original visit and from everyone involved since. That’s the ladies in the office who remained pleasant when dealing with my technophobic questions, Chris Deakin for answering my questions, Rob and two electrians ( sorry I didn’t get names) who sorted out my boiler replacement efficiently and professionally. Highly recommend this company

12 July 2024
Unprompted review
Rated 5 out of 5 stars

We had used Deakins a couple of times…

We had used Deakins a couple of times to service our old boiler and found them to be prompt curteous and transparent. We decided to get a new boiler when our 13 year old boiler started to give us problems. They explained.it could be repaired and were given an approximate cost of the repairs. We were.not pressured in any way and we decided it was time for a new boiler. Within a couple of weeks our new boiler was up and running. Fitted in one day and was checked the following morning. There was minimal mess and cleaned up by the lovely fitter. He was kind and patiently went through all the instructions, checked all our times were good and adjusted the hot water to suit us. The ladies in the office are fantastic and very easy to talk to. would reccomend Deakins 100%.

11 March 2024
Unprompted review
Rated 5 out of 5 stars

Deakins fantastic service

Deakins have looked after our plumbing & electrical needs over several years & we wouldn't go anywhere else. Recently they replaced our combi boiler with a new one & the process was easy & efficient from the start. Chris is very knowledgeable & helped us to decide which boiler was the best for us and Adam & his team were very professional & installed the boiler with the minimum amount of disruption to us.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, I was made aware of everything that was being done and why it was being done, I can thoroughly recommend this company, engineer was really polite and friendly.

29 February 2024
Unprompted review
Rated 5 out of 5 stars

Five star treatment

Waited just a few days for an engineer to call. There were two of them as Maz was new to the company. Both men were very kind and took a great deal of trouble to explain what had gone wrong. They chatted through our options and were were left in no doubt what they were. I've used this company three times now and I wont be going anywhere else. They are honest and reliable and prices are reasonable. Thanks Deakins.

20 February 2024
Unprompted review
Rated 5 out of 5 stars

Emergency response

Deakins electrical engineers attended an emergency call out within 1 hr. Ian and Micky did a great job. Prompt, Professional, Polite. I have used Deakins on a number of occasions over the last two years and recommend them very highly.

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Deakins to the rescue

Deakins came to our rescue when our 15 year old boiler needing replacing 2 weeks before Christmas. They managed to get a survey and quote, scheduled and completed the work, slotting us in during a very busy period. Very happy with the installation, and even managed to fix two radiators not working for a number of years

20 December 2023
Unprompted review
Rated 5 out of 5 stars

SO proud of what Deakin did with…

We are SO proud of what Deakin did with our amazing new vertical radiator, which was placed on a different wall to allow the heating to warm up without being blocked by the table. This design had been problematic for a long time in a typical living room with a radiator on the wrong wall! The room is so warm, and the work done was impeccable. We shall use them again for future radiators!

24 October 2023
Unprompted review
Rated 5 out of 5 stars

Phoned up with a leaking toilet and…

Phoned up with a leaking toilet and someone came round within 30 mins
Very pleasant tradesman who was courteous polite and very efficient
Deakins are a first class firm and i personally will use them in the future without hesitation

8 December 2023
Unprompted review
Rated 5 out of 5 stars

A job well done

Deakins recently did a great job for us at very short notice. The job was not straightforward, but Rob was brilliant and very professional.
Thanks Deakins for a job well done.

16 November 2023
Unprompted review
Rated 5 out of 5 stars

First class job on a complicated electrical contract.

I employed Deakin's to install wiring to two picture lights. The job was not straightforward. Tom and Mickie arrived on time. They took time to fully explain the requirements of the job and then undertook the work to a first class standard. Many thanks for a great job.

14 November 2023
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Adam and his apprentice did a wonderful job of replacing a boiler. The kitchen was left so tidy I would scarcely have known that they had been here if it was not for a shiny new boiler on the wall.

16 October 2023
Unprompted review
Rated 5 out of 5 stars

New boiler 110% happy

Adam fitted us a new boiler this week. Service was excellent and he went through how it all works. And he rebuilt the boxing around the boiler and left everything looking as it did before. Many thanks!

12 October 2023
Unprompted review

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