DateTheUk.com Reviews 

11
TrustScore 2 out of 5

2.0

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Company details

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Find that special someone with UK online dating service – DatetheUK.com. Search for millions of other UK singles with our UK based dating site. Try online chat rooms and audio / video chat.


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2.0

Poor

TrustScore 2 out of 5

11 reviews

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2.0

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(11)

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Rated 1 out of 5 stars

SCAMMERS

never spoken to these SCAMMERS, how they got my card details and got money taken out of my account begs belief, I have reported them to my bank who are investigating as cant find a telephone number for their customer support, thieving people

whats their customer service number and email address?

29 May 2021
Unprompted review
DateTheUk.com logo

Reply from DateTheUk.com

HI!
Sorry, but when making an online transaction you agree to the terms of payment and choose the package, which suits you the best. You choose the package yourself; all required information on the payment sum and repeat billing terms is provided on the Payment Page. If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email.
We apologize for any inconvenience caused.
Take care and all best

Rated 1 out of 5 stars

I work for Kent police and have had £25…

I work for Kent police and have had £25 taken from my account from them and have no idea why or how they got by back details. Will be reporting

28 February 2021
Unprompted review
DateTheUk.com logo

Reply from DateTheUk.com

HI! Sorry, but when making an online transaction you agree to the terms of payment and choose the package, which suits you the best. You choose the package yourself; all required information on the payment sum and repeat billing terms is provided on the Payment Page. If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email.
We apologize for any inconvenience caused.
Take care and all best

Rated 1 out of 5 stars

My son had £30 taken out of his account…

My son had £30 taken out of his account without his consent.
His bank have stopped any future payments but appear to be unable to prevent this one.
Neither DateTheUK nor NSI Holdings LTD (parent company) appear contactable to discuss.
Very suspect avoid at all cost.

24 July 2020
Unprompted review
DateTheUk.com logo

Reply from DateTheUk.com

Hey!
We are really sorry to hear that you are not satisfied with the service we provide. If you still have any other questions, please contact us directly.
Regards

Rated 1 out of 5 stars

I did delete my account

I did delete my account. they keep take my money from my bank for 4 months. I want my money back now!!!

26 March 2020
Unprompted review
DateTheUk.com logo

Reply from DateTheUk.com

Hey!
We are really sorry to hear that you are not satisfied with the service we provide. If you still have any other questions, please contact us directly.
Regards

Rated 1 out of 5 stars

Terrible its impossible to deactivate…

Terrible its impossible to deactivate your account they give instructions to a page that isn't there. Ridiculous

17 February 2020
Unprompted review
DateTheUk.com logo

Reply from DateTheUk.com

Hey!
We are really sorry to hear that you are not satisfied with the service we provide. Please go to ‘My settings’ section - ‘Billing history’ - deactivate subscription and follow the instructions.
Regards

Rated 1 out of 5 stars

I had never heard of this site until…

I had never heard of this site until they took money from my account. I cannot get through to them and can only go through my bank fraud unit to get my money back. It ia believed that they hacked my details from another site that I did sign up to.

25 July 2019
Unprompted review
Rated 1 out of 5 stars

Con

I stupidly joined this site and upon receipt of several encouraging emails and chat requests, paid the 3-day 99p a day trial membership. Immediately having done so I realised my error as all the encouraging members were obvious fakes (most of them had been active for 6 years so I presume were bots set up by the company to automatically lure unsuspecting potential visitors to join). Surely this is deception of the highest order? I would have thought this is open to a class action lawsuit, since if even 100,000 people have been scammed that is worth £3M and to be honest if it has been going over 5 years it's probably more like £100M and some. Absolutely outrageous that some runts can scam so many people and earn so much money.

10 December 2010
Unprompted review
Rated 1 out of 5 stars

Scammed

This is a scam website offering a trial for 99p but ends off charging you £30.98. Scam occurs when you receive emails from fake woman (as in, they don't really exist) then activate a 24 hour full access pass for 99p, but turns into a full month subscription unless you cancel the trial within 24 hours. To deactivate your trial pass, you need to click a link that sends a cancellation code to your email address, but mine came during the night while asleep. In the morning I had been charged £29.99.

Their phone number is not operational and they do not offer an external email address so I've had to use the contact form on their website to demand a refund - but they ignore you.

So I've come to accept that I've lost my £30 but have made it cost them too by reporting them to Consumer Direct, Watchdog, Trading Standards Institute and I'm writing these online reviews to hopefully inform others of these thieves.

Avoid at all cost.

5 September 2009
Unprompted review

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