Datalot Reviews 

352
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Would give zero stars if I could. Horrible customer service. Horrible mgmt. Complete trash of a company

Rated 1 out of 5 stars

Worst Company for live transfers! They have ads that misrepresent future clients by offering ads that say (YOU CAN GET $20 for $100k Coverage) and, the clients 73 years old. Very unethical company, an... See more

Rated 5 out of 5 stars

Datalot has really helped crank up the volume on the quality of our live transfers. We've been with several lead vendors offering deep discounts and special programs-they have all ended in deep dives... See more

Rated 1 out of 5 stars

Datalot has a developed a ponzi scheme on the bidding for live leads. We thought it was just a phase, but we set up a control group where the new clients were enticed with low live transfer costs. J... See more

Company details

  1. Online Marketing Agency
  2. Media Company

Information provided by various external sources

Datalot is driven by a team of online marketing professionals and technologists who have been changing how companies connect with customers for more than 10 years. Through a deep, working knowledge of the most effective marketing methods and evolutionary technologies, the Datalot team is able to deliver to its customers lead generation solutions and services with assured ROI. By understanding the unique needs of your business and by having the technology and expertise to find the right prospects for you online, Datalot adds quantified and qualified value to your business. Datalot is based in lower Manhattan with offices in Boca Raton, FL and Denver, CO, and has received angel funding from some of the most prominent web technology investors in the country.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

352 reviews

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No recent history of asking for reviews

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1.7

All reviews

(352)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an issue in the past which may …

I had an issue in the past which may have been a result of miscommunication however that has since been resolved. Datalot went way beyond what was expected in order to rectify the situation. Being one of our top 5 lead vendors Datalot was always great to work with but they have officially made themselves number one in our book! I would highly recommend to anyone.

6 November 2017
Unprompted review
Rated 5 out of 5 stars

VERY SATISFIED

My experience with data lot on a day to day basis is pretty much excellent, i get my credits back in a timely fashion and i can directly contact ihsan and get a response back quickly. You are also able to view how many calls you received and missed, how much money you spent, you can set up your own schedule to fit your office needs. very satisfied!!!!

6 November 2017
Unprompted review
Rated 5 out of 5 stars

Great service provided

Great service provided, the folks at Datalot work with you to create a ‘win win’ scenario. They seem to truly understand that this is a people business and act accordingly.

The user interface is friendly and simple, IF there is something better out there it’s hidden from most.

Simple, easy to use and quality product makes it an easy choice for me. Thank you guys for what you do!

6 November 2017
Unprompted review
Rated 1 out of 5 stars

Rude

Rude, deceptive, and dishonest-- terrible customer service to boot

Micaela does not answer phone calls, says she will call, does not follow through, her partner Johnathan is worse than her says he will do something does not do it, I asked them to setup a new campaign for me and its been 2 months with no word.

Secretary is the most offensive, antagonizing, unprofessional person I have had the pleasure of speaking to.

The worst is the supervisor who started out sounding professional and then quickly turned into an ogre of a man, started yelling and screaming how he is understaffed and tried every trick in the book to disregard all of my concerns and told me to shove off, that I am not purchasing their 100/lead like his Allstate customers and told me I was a waste of time.

I tried calling the concerned gentleman messaging below, got a voicemail and did not call back, they also tried to discredit my post by saying it was not a real customer, I will follow this through if I have to fly to Denmark and tell them how bad this company is.

BEWARE!

6 November 2017
Datalot logo

Reply from Datalot

Hey Andrew-

I'm sorry to hear about your negative experience. I’d like to hear more about it, but I'm not able to locate you in our system.

Please contact me at your earliest convenience.

Drew Chura
dchura@datalot.com
561-886-7334

Rated 1 out of 5 stars

Don’t use datalot...

Datalot is as good as calling out of a telephone book. They have commission sales people setting appointments to make a commission and they put anybody they can on the phone with you. You can do better calling straight out of the phone book for free. I’ve been very successful in the sales business for 35 years and I’ve experienced bad leads… This is worse. Don’t use them ... give your money to a charity. Don’t donate to a bad company. Denise Sluman was unprofessional, rude and disrespectful.

4 November 2017
Unprompted review
Datalot logo

Reply from Datalot

Bubba-

Thank you for the feedback regarding your experience with our system. I’m sorry to hear that you are not having success with our platform.

We pride ourselves in only providing calls of consumer that have opted in for an insurance quote. All of calls are consumer generated and undergo a qualification process in our contact center before being handed off.

I’d like to hear more about your experience and would like the opportunity to discuss it with you further. Please contact me at your earliest convenience.

Drew Chura
561-665-6103
dchura@datalot.com

Rated 5 out of 5 stars

Excellent Lead Service

Excellent! This is by far the best lead service we have used for live transfers. Website is easy to navigate and getting a credit if necessary is easy and painless! The team is friendly, helpful, and understanding. Very happy we have found Datalot - plan to use them a long time and to recommend them to others.

24 October 2017
Unprompted review
Rated 5 out of 5 stars

Incredible

Incredible. Hot leads over the phone, what else could you ask for? If you aren't increasing your business with DataLot you need to work on your closing because it's not a lead issue.

19 October 2017
Unprompted review
Rated 5 out of 5 stars

I've been an Insurance Agent/Broker for …

I've been an Insurance Agent/Broker for about 14 years now and I have to say, of all the lead generation companies I've tried over the years, Datalot is by far the absolute best. Rachel Holdman and Ihsan Idrees are my account managers, and let me just say, I love them more than some of my own family. Their service and support is outstanding every time! I never get told I need to talk to another department, they personally handle anything I need. If you are just getting started in business or looking for better marketing, don't hesitate to give these guys a call. The system and products combined with the support they give you WILL be life changing! Cheers.

17 October 2017
Unprompted review
Rated 5 out of 5 stars

I am that annoying customer calls you …

I am that annoying customer calls you every day until everything is running smoothly to my requirements and Datalot especially ihsan has been amazing. He works with me atleast 2-3 times a week and has never ignored me. I am a Extremely happy customer.
thank you Ihsan for making this experience so amazing you have taken out the fear of cold calling

11 October 2017
Unprompted review
Rated 1 out of 5 stars

Burning Dollars

Step 1. Simply take your money and place it in a trash can outside of your office. Step 2. Add generous amount of gas. Step 3. Throw match into the trash can. Step 4. Enjoy. The customer service was generally good, however the quality of the leads was terrible. We have had better success using xdates which we have purchased for pennies compared to 30 dollars for DataLot. Many of the leads were not qualified properly and some seemed confused as to why were connected. Long story short, enjoy burning your money.

27 September 2017
Unprompted review
Datalot logo

Reply from Datalot

Tom-

I’m sorry to hear that you did not have success with the calls. I was not able to locate your account in our system, but I’d like to hear more about your experience and would like the opportunity to discuss it with you further.

Please contact me at your earlier convenience.

Drew Chura
561-665-6103
dchura@datalot.com

Rated 4 out of 5 stars

Ihsan provides great service

Ihsan provides great service. We commonly get connected with customers who say that they were told by the agent they were being connected with Progressive or Geico and get confused/upset that they get connected with Farmers and not who they requested. Also have customers tell us that they didn't inquire about getting a quote but had an agent reach out to them. So there are some misleading issues which we end up getting charged for but we hope that this gets cleaned up which would lead to better quality leads and prospects.

26 September 2017
Unprompted review
Datalot logo

Reply from Datalot

John-

Thank you for your feedback and the kind words about your account manager. We appreciate your business and we pride ourselves in providing a high level of customer service.

However, I would like to know more about the call issues. Our qualification process is designed to only deliver qualified calls of consumers looking for an insurance quote. Please contact me at your earliest convenience to discuss:

Drew Chura
561-665-6103
dchura@datalot.com

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