Absolutely love my items. Ordered lots of fabulous Christmas gifts. Fantastic discount offer available too. Thank you. Brilliant communication and customer relations. Been shopping here for years and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I also bought 2 forget me not bangles, as my mum has dementia, 1 for me and 1 for my daughter, they arrived and by the knot both where very mis-shaped and bent. Although not expensive just looked che... See more
Company replied
Saw this company on Facebook. I don’t order through Facebook anymore after a bad experience so I googled the company and being impressed with the goods and reviews I placed an order. Absolutely de... See more
Company replied
From ordering, I was always kept in the loop about my bracelet and necklace . I was told when it was dispatched, and if I needed any further help or information, it was given to me. Top notch custom... See more
Company replied
Company details
Written by the company
We are a family based business based in the West Midlands and we look to offer beautiful items of jewellery that you will treasure forever. We stock items for all occasions including a wide range of necklaces, earrings, bracelets, rings and an ever growing array of quality children's jewellery.
Contact info
3.8
Great
273 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I posted a negative review as it was…
I posted a negative review as it was disputed what I ordered and what I received.. I am now pleased to re tract my original review as after some delays the matter has now been resolved and my original earrings are on their way and as a goodwill gesture I am able to keep the wrong ones also. So we took a while getting there but thank you now
9 April 2024
Unprompted review
Reply from Darby Pritchards
Thank you for this Sandra. We really appreciate it. God bless x
Bracelet
Beautiful bracelet given as a gift for a friends birthday .
Very easy to order and quick delivery , would order from you again .
24 March 2024
Reply from Darby Pritchards
Thank you for the lovely feedback. God bless x
Reply from Darby Pritchards
Thank you for the lovely feedback. God bless x
Reply from Darby Pritchards
Thank you for the lovely feedback. God bless x
Reply from Darby Pritchards
Thank you for the lovely feedback. God bless x
Good customer service
I recently brought a bracelet with a forget me not but the bracelet was too small, it has now been rectified the issue and I'm.now happy
Thankyou
7 April 2024
Unprompted review
Reply from Darby Pritchards
This lady has already left a review and we are speaking privately to resolve the issue.
Lovely bracelet 💜
25 March 2024
Reply from Darby Pritchards
Thank you for the lovely feedback. God bless x
Reply from Darby Pritchards
Thank you for the lovely feedback. God bless x
I bought this as a memory bracelet
I bought this as a memory bracelet, absolutely love it, great for the price, arrived quickly.
Would buy from this company again.
25 March 2024
Reply from Darby Pritchards
Thank you for the lovely feedback. God bless x
Excellent product great price
25 March 2024
Reply from Darby Pritchards
Thank you for the lovely feedback. God bless x
Reply from Darby Pritchards
Thank you for the lovely feedback. God bless x
Really quick postage
Really quick postage, great communication and item exactly as described/adverstised
25 March 2024
Reply from Darby Pritchards
Thank you for the lovely feedback. God bless x
Forget -me - not
I ordered 3 forget - me - not bracelets for myself & my 2 daughters. They are beautiful I have ordered 2 more for other family members.
I was really pleased with them & also the customer service was excellent,
24 March 2024
Reply from Darby Pritchards
Thank you for the lovely feedback. God bless x
Lovely jewellery at affordable prices…
Lovely jewellery at affordable prices and quick delivery
25 February 2024
Reply from Darby Pritchards
Thank you for the lovely feedback. God bless x
Still waiting for my order which was…
Still waiting for my order which was ordered on the 25th Feb . Not happy it was a birthday present for my daughter who's birthday has been and gone . The money has been taken though .
25 February 2024
Reply from Darby Pritchards
I have sent you proof this was posted on 26th February and been in communication with you constantly. I have today disputed as lost with Royal Mail and resent the item for you. We have been talking so I have no idea why you have decided to leave a 1 star review.
It was quick delivery and product qas…
It was quick delivery and product qas beautiful
24 February 2024
Reply from Darby Pritchards
Thank you for the lovely feedback. God bless x
Reply from Darby Pritchards
Thank you for the lovely feedback. God bless x
really easy to order quality products…
really easy to order quality products for the price and arrived really quick would recommend to anyone
27 February 2024
Reply from Darby Pritchards
Thank you for the lovely feedback. God bless x
Great earrings
Great earrings, good value for money and liked that postage and packaging were included, definitely recommended and I will use again.
24 February 2024
Reply from Darby Pritchards
Thank you for the lovely feedback. God bless x
Reply from Darby Pritchards
Thank you for the lovely feedback. God bless x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.