Daniel Footwear Reviews 

18,128
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,626 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of products, finding them well-made and stylish. Many appreciate the fast and efficient delivery service, with items arriving quickly and often well-packaged. Reviewers also find the prices good and the overall value excellent, noting an easy ordering process. However, some people mentioned issues with receiving incorrect or faulty items, such as wrong sizes or damaged products. A few others found the return process problematic, sometimes incurring costs even for faulty goods. A small portion of customers also reported not receiving orders or facing difficulties with refunds.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the quality, comfort, and stylish... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and speedy delivery... See more

Quality

Consumers find quality to be positive, with many praising the excellent quality of trainers, sandals, and... See more

Order

Customers had ambiguous experiences with order, with many finding the ordering process easy and... See more

Price

Reviewers mention positive feedback about price, with many finding products to be reasonably priced and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great service. I'd have given 5 stars but one of the pairs of Birkenstocks I ordered was the narrow fit, when I thought I had ordered the standard fit. The detail was in the Key details when you expa... See more

Company replied

Rated 5 out of 5 stars

Speedy delivery well packaged item. The bag is just the right size, and has a quality feel. Would have preferred a slightly more substantial strap, rather than the ‘rolled’ one. However that is a min... See more

Company replied

Rated 5 out of 5 stars

My biggest regret is, the sandals I ordered from this Company were too narrow for my feet and I had to return them. That aside, from start to finish including the return, everything went like clockwor... See more

Company replied

Rated 5 out of 5 stars

The parcel arrived really quickly! I loved the Coach trainers - added bonus they were sparkly which I missed form the description online! I bought three pair of sliders however 2 were returned. I f... See more

Company replied



Company details

  1. Shoe Store

Information provided by various external sources

Daniel Footwear is an independent retailer with stores in the UK, plus an award winning e-commerce store. Within the boutique stores and online, you will find an extensive collection of designer shoes, bags and accessories which are of high quality, on trend and at competitive prices.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.4

All reviews

(18,128)

1,482 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Love it!

Well made slides at a fraction of the price - top quality!

9 July 2026
Daniel Footwear logo

Reply from Daniel Footwear

Thank you so much for your review.

Rated 5 out of 5 stars

Great quality bag

Speedy delivery well packaged item. The bag is just the right size, and has a quality feel. Would have preferred a slightly more substantial strap, rather than the ‘rolled’ one. However that is a minor point and doesn’t detract from the overall appearance. Plus the discount was appreciated!

26 June 2026
Daniel Footwear logo

Reply from Daniel Footwear

Thank you so much for your review!

We're delighted to hear you're pleased with the speedy delivery, packaging, and the quality and size of your new bag.

We also appreciate your feedback about the strap's always helpful to hear what our customers think, and we'll certainly keep it in mind for future designs. We're glad the discount was a nice bonus.

Rated 5 out of 5 stars

Easy to place an order and very quick…

Easy to place an order and very quick delivery. Temple Fortune gave me the right advice re correct shoe size as they advised my particular style came up big ... they were right ... my shoes fit like a glove ... thank you! Have had many compliments already and love the woven block heel sling back style ... very pleased with the service and my shoes! Thank you!

8 July 2026
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Reply from Daniel Footwear

Thank you so much for your review.

Rated 5 out of 5 stars

Exceptional service as always from…

Exceptional service as always from Daniel Shoes, item arrived much sooner than expected and love love love these Veja trainers ultimate in comfort and look fabulous

7 July 2026
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Reply from Daniel Footwear

Thank you so much for your review.

Rated 3 out of 5 stars

The leather on the straps has already…

The leather on the straps has already come unglued..... waiting to see .....not one piece of leather! Pretty flimsy....

Had them less than a week.

8 July 2026
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Reply from Daniel Footwear

Thank you for bringing this to our attention. We're very sorry to hear about the issue with the strap, as this isn't the experience we want for our customers.

Please get in touch with our customer service team if you haven't already, and we'll be happy to look into this for you and work towards a suitable resolution.

We appreciate your patience and the opportunity to make things right.

Rated 5 out of 5 stars

Fast and efficient service

I ordered my thong sandals in the hope that they would be stylish AND comfortable. Thankfully they are made of soft leather which gave them an instant comfortable feel but, walking in them was not so great. The in between toe bit is very hard so I bought silicon pads which help a bit so long as I don’t walk around too much! The speedy delivery was very appreciated as I needed them for a special occasion. I had lots of compliments on them so I will persevere with the toe pads. Thanks.

7 July 2026
Daniel Footwear logo

Reply from Daniel Footwear

Thank you for taking the time to leave such a detailed review. We're delighted to hear you loved the style of the sandals, appreciated the soft leather and speedy delivery, and that you received so many compliments on them!

We're sorry to hear the toe post wasn't as comfortable as you'd hoped. We really appreciate your feedback, as it helps us continue to improve our designs.

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