DAMAC Properties

Great service by Anna and Khalil

Lama is very helpful, and managed all the process smoothly.
Very polite and pleasing personality, and also very good customer services skills.
A good professional approach to work with patience attitude.

Very good communications and cooperations for Anna Serena from handover team for our villa in Santorini 1

The handover experience of our first home has been disappointing with DAMAC :(. Multiple material deviations were observed from the approved floor plan. When raised a vague clause us quoted by agents as a means to not resolve and accept but just to push for handover. An area variation fee was collected without transparency or supporting measurements. We still do jot know where the area is increased and on teh contrary, the spaces look smaller with wasted spaces. Concerns raised were addressed by quoting broad SPA clauses rather than engaging in meaningful resolution. Overall, the process lacked clarity, accountability, and customer-centric handling.

Hey, i came damac happiness center , Mr Maki ibrahim was here to assist me for whole process, he waited for me patiently and listen to all my problems carefully. It was good experience

Julian was a great host and the process of handover was smooth and helped me thro all my doubts …. Great job done ( SS3 - 131 )

D119
Well assisted by Mr Stanly , thx

F302F - Ms.Juliana accompanied me in the unit inspection, and the one stop show. Everything was smooth and welcoming. I hope everyone gets to have their handover process with her. Thank you Ms.Juliana, Thank you DAMAC!

Very disappointing experience the hand over of my villa has been delayed for over 9 months and still going on, despite repeated follow ups and continues promises that were never honored, every time I reached out I revive vague responses and shifting time lines with no accountability or clear explanations. What make this experience worse is the complete lack of proactive communication as a buyer I expected professionalism transparency and respect for agreed time line none of which where delivered, this prolonged delay has caused unnecessary stress and financial strain. The BCC is already issued on March 2025 and till date, they said that villa under final touch up!!!! This delay has destroyed any trust I had, I strongly worn future buyers to think twice expect delays frustration and empty promises.

Today is Feb 4 and yet DAMAC not contacted me, very disappointed.

Ahmad Alkhatib helped a lot during the process of helping sorting out my apartment! Great team and smooth process

The experience was good , the appointment was as per schedule on time and our representative Guliston was fantastic at her job. Thank you Damac.

Munish, Rinoos, and Team,
Thank you for the AC work done.
Unit no 490, Victoria 2

Thanks to DLP TEAM Mr khaja arif from Damac and Mr Yasir from CRC are very supportive and helpful to resolve issues and extend help in sorting out problems. Professional team members and happy to assist us.

Dlp engineer Rizwan and Munees, Atik, Deepak did a good PPM

C276 santorini lagoons

Thank you mr stanley for a job well done

Villa D111 Santorini
Mr Stanley was helpful and took time to explain and show as the amenities

Lama assisted me with my key handover appointment for the unit F744F and she was very helpful and patient. All my concerns were addressed and I really appreciate it

Greetings,
Mush appreciate and suppurt for working done
Especil thanks for
Blb engineer Rizwan

It was a nice experience with Heba shehata in customer service . She was cooperative and so helpful to us . She deserve to be thr ideal employee in CRM department. Many thanks to you .

Damac Santorini unit C296 Hanover meeting was managed properly