Great experience and fun in Eugene with Diamani and the Cadence Club - best seats in the stadium and excellent hospitality before and after the event. Met past world champions who we found lovely... See more
DAIMANI
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See what reviewers are saying
Absolutely fantastic experience with Daimani! I had the pleasure of being hosted by them for the England football match, and everything was perfect from start to finish. The hospitality was top-notch,... See more
My husband and son had a great time at the Leeds United vs Manchester City hospitality, despite Leeds losing. This was a surprise 60th Birthday Present for my husband. They were sat on a great ta... See more
Great evening last night, at the England Slovakia match. The service and hospitality were incredible and the best seats in the house. I would highly recommend using Daimani and I’m looking forward... See more
Company details
Written by the company
The DAIMANI marketplace connects official providers of VIP Hospitality packages with corporate or individual customers.
Contact info
Gartenstrasse 19, 8002, Zürich , Switzerland
- +41 43 215 41 00
- contact@daimani.com
- www.daimani.com
Did not show/include VAT in ticket…
Did not show/include VAT in ticket costs.. only later in basket; not a nice customer experience
22 May 2023
Reply from DAIMANI
Hi Christopher,
Thank you for your feedback and sorry for your bad experience. We do have an incl. / excl. VAT toggle in the header of the website, maybe we need to think of a way to make this more prominent. Our marketplace is used by both individuals and businesses, this is the reason for the need to have both options. We hope for your understanding and we will try to make the toggle button more prominent in the header.
Cheers,
Chris
Purchased Club 67 for Celtic FC
Purchased Club 67 for Celtic FC. Very good service, my queries promptly responded to by Veronique from Customer Services. Good value for money and good day out. Look forward to using DAIMANI next season.
1 May 2023
Handy ,brilliant help
5 May 2023
A clear and simple booking format
26 April 2023
Great service
24 April 2023
Charlie Charter not great with responding to queries
It is very difficult to get hold of our Agent, Charlie Charters. When you send him an email, he doesn't respond, and then you try call him and he doesn't answer. I have told him that my client has spent a lot of money on these tickets, even if there is no information regarding the ticketing process, at least acknowledge my email and respond. I have sent him 2 emails regarding the confirmation of receipt of funds.....No answer. Not great!
4 April 2023
Reply from DAIMANI
Hi Desre,
I’m really sorry that you have not received any response. Please feel free to email myself directly at christian.nilson@daimani.com, I will make sure to answer any questions you might have. Thank you for making us aware of this issue.
Cheers,
Chris
Excellent Service
10 April 2023
Trustworthy Seller
Real tickets, good quality, fantastic customer service (once you get in touch). Unfortunately no refund, even if the match date changes, so I had to gift them.
9 April 2023
Unprompted review
Poor customer service
I have been trying to get in contact since October last year regarding a refund on tickets I purchased for the RWC.
All emails get ignored the minute I try and discuss my options or even mention the word ‘refund’.
6months and still ongoing.
7 October 2022
Unprompted review
Reply from DAIMANI
Hi Kat,
I’m really sorry that you have not had any feedback. We can’t find any emails from you or your name amongst the VIP Hospitality customers, could it be that you have purchased General Admission tickets and not VIP Hospitality? Can you kindly send us your Order ID for VIP Hospitality and I will have a look. Please feel free to send it to me directly on; christian.nilson@daimani.com
Cheers,
Chris
All went smoothly and a good experience.
4 April 2023
Unprompted review
Great price and a very easy transaction.
25 March 2023
Reply from DAIMANI
Thank you for your positive feedback Jay!
Cheers,
Chris
Reply from DAIMANI
Glad to hear Stephan, thank you!
Cheers,
Chris
Reply from DAIMANI
Really happy to hear mac, thanks!
Cheers,
Chris
Reply from DAIMANI
Than you Janine, really happy to hear this!
Cheers,
Chris
The web site was easy to navigate
The web site was easy to navigate. We found the games we wanted to attend in minutes. Thanks so much and Keep Smiling!!
10 March 2023
Reply from DAIMANI
Thank you Paul, very nice to hear, I’m smiling ;)
Cheers,
Chris
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