Service is good, but very slow. You must allow plenty of time for even a small purchase, or even just a collection. I had to wait at least 20 minutes just to pick up a click and collect. I do underst... See more
Company replied
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Service is good, but very slow. You must allow plenty of time for even a small purchase, or even just a collection. I had to wait at least 20 minutes just to pick up a click and collect. I do underst... See more
Company replied
I ordered my bike and was promised delivery within 5 business days, but I ended up waiting a month (!!!!). The operators said they'd contact me but didn't give any specifics. It was a bad experience.... See more
Company replied
Both the service at the store and the service from Kevin over the phone regarding online orders were very helpful. Kevin was kind and patient. Kristian, who also helped, was super nice. The workers at... See more
Company replied
Having researched cycle helmets, I decided on a short list of three specific models. I found all three and in my size on Cykelexpert and my first choice on special offer (and confirmed by Pricerunner... See more
Written by the company
Written by the company

Slotsherrensvej 103, 2720, Vanløse, Denmark
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Having researched cycle helmets, I decided on a short list of three specific models. I found all three and in my size on Cykelexpert and my first choice on special offer (and confirmed by Pricerunner as cheapest available). Promptly ordered, received confirmation followed by info on delivery and expected maximum time plus tracking ... 24 hours later was informed it had already been delivered. Upon collection, pleased to see everything as 'promised'.Love companies that promise and deliver ... over deliver.
must be 5th time I have used Cykelexpert since coming here and always been 100% satisfied with goods matching their onsite presentation and delivery within time limits stated
Delivered my new bike with all accessories properly installed including pedals. Good communication.
I would like to agree on the delivery time of the transport company
Everyone at the shop was really helpful with guidance and arranging multiple bikes to try.
En men og enkel side for at handle 👍👍 hurtig og sikker levering 👍 super go service
My order arrived earlier than expected, and the customer service was excellent.

Reply from Cykelexperten.dk A/S MEGASTORE
A large selection of different brands and types of bicycles to choose from, quality bicycles. The service was very good when ordering and when collecting my new bike. I am very happy with my new bike.
Super god og hurtig service og god kommunikation på mail ang ordre.
Let og smidig ekspedition og god vejledning. Nemme at komme i kontakt med.
I ordered a new bike online, a very easy process. The bike arrived at the store in a few days, I was informed promptly and it war ready for me within a couple of minutes. Great service!
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