Returned item over 3 weeks ago - still waiting refund. Sent 2 emails & left 3 voicemails.All have been ignored Angry & frustrated
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Don't trust their sizing Bought jacket for husband and ignored sizing as they thought he was a small, ordered a large, still too small. Then it ran out of stock and after a long time and repeated rea... See more
Slow delivery and even slower to refund items returned over two weeks ago. Contact form on website does not seem to work either if it does they just ignore you. Will not be recommending or using again... See more
Item never turned up they don't even have the decency to reply to emails, no item no refund absolute joke of an outfit 😡😡😡😡😡
Company details
Information provided by various external sources
Manufacturer direct UK based online cycle clothing store. Essential cycle wear at hugely discounted prices. Shop direct for cycle jerseys, cycling shorts, tights, jackets, gloves and more. Custom print cycle jerseys
Contact info
Unit 15G South, Springfield Commercial Centre, Bagley Ln, Farsely, LS28 5LY, Leeds
- 0113 257 7007
- info@cycle-clothing.co.uk
- www.cycle-clothing.co.uk
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Refund process very slow
Returned item over 3 weeks ago - still waiting refund.
Sent 2 emails & left 3 voicemails.All have been ignored
Angry & frustrated
Don't trust their sizing
Don't trust their sizing
Bought jacket for husband and ignored sizing as they thought he was a small, ordered a large, still too small. Then it ran out of stock and after a long time and repeated reassurances it was coming back into stock refunded me without the postage costs, which I felt displayed poor service as they had caused the error in the first place.
Got quick help from customer care in…
Got quick help from customer care in return the clothes.
Item never turned up they don't even…
Item never turned up they don't even have the decency to reply to emails, no item no refund absolute joke of an outfit 😡😡😡😡😡
Good quality item is a little bit…
Good quality item is a little bit delayed but when delivered very much appreciated
I recieved all my gear the next day
I recieved all my gear the next day, great service
Faulty items been returned for over two weeks still no contact and no refund
Slow delivery and even slower to refund items returned over two weeks ago. Contact form on website does not seem to work either if it does they just ignore you. Will not be recommending or using again.
Very Smooth Experience
After a couple of clicks and a couple of days my order arrived. I didn't have to e-mail to ask where my stuff was, I didn't have to shout at anyone over the telephone it just worked. Wish more companies were like this one. Will definitely use again and recommend to all my friends and family.
First time every time
Products always as described, and good value for money. Prompt and efficient service. On the one occasion I needed to contact direct rather than my on line ordering method (I lost a lens from my cycling glasses) it was easy and the staff where extremely helpful.
Great service which I will continue to use.
Bib Shorts
Nice set of bib shorts with just the right amount of padding and as always quick delivery.
Quality service
Used this site a few times over the years, never had a bad experience. Fantastic goods at affordable prices and a great delivery service.
Lycra cycling shorts
Very good prompt delivery. Shorts fit well. But unable to use them on the byke yet.
Excellent service
I have used CC for many years and have found the service to be excellent on all occasions. The kit is good quality and fits me well even with my extended limbs! I would highly commended CC to anyone.
Worlds Best Service?
Honestly say the service and quality of items delivered are second to non.
I have ordered twice and will use again!
What more can you want discounted quality items delivered in under 48 hours! That's a service I can't fault.
Thank you
Unfortunate Experience!
The purchase was relatively easy, the site is simple and instructive.
Arrival of the goods, not necessarily speedy compared to others but the top arrived reasonably fast. However, when I opened the package the top itself was damaged so I had to return it.
I just hope the refund process is as good an experience.
Excellent service.
Fast, efficient and informative service. Item arrived quickly and as stated on the website.
Will use this site again.
Thank you
Great service
Item I ordered arrived very promptly and just as described
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